DonorPerfect Reviews and Ratings

Rating: 7.8 out of 10

Score

7.8 out of 10

Community insights

TrustRadius Insights for DonorPerfect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Many users have stated that the software's user interface is intuitive and easy to navigate. They have mentioned that it is a breeze to use and has made their tasks less burdensome. The presence of 'help' buttons and drop-down lists next to each section of the software has been appreciated by users as it provides explanations and makes it easy to select options.

Seamless Integration with Constant Contact: Several users have praised the software for its integration with Constant Contact, which allows for easy integration with their existing email marketing system. This feature has been found valuable by users as it streamlines their communication efforts with donors.

Comprehensive Donor Profile Management: Users have highlighted the software's ability to maintain a complete profile of donors, including the option to add notes and track interactions. This feature has been particularly useful for keeping track of donor information and managing relationships effectively.

Reviews

95 Reviews

Great for nonprofit use

Rating: 8 out of 10

Incentivized

July 2, 2024

Use Cases and Deployment Scope

We use DonorPerfect to keep track of all the money that comes into the organization - individual and corporate donors, grant funds, etc. We also use it to send thank you letters, pull mailing lists, and other reports. It's so helpful to have up-to-date data on our donors, the money coming in, and know we can pull data to compare year to year amounts!

Pros

Thank you letters
Easy to read donor information
Variety of reports
Customer service

Cons

Intuitive report building
Donation forms that are more customizable
Training webinars

Likelihood to Recommend

DonorPerfect is perfect for tracking donations, sending thank you letters, and pulling reports. However, sometimes those reports aren't super intuitive. I wish the donation forms were more customizable for our needs!

Verified User

Manager (1-10 employees)

Vetted Review

6 years of experience

The Perfect Solution for Our Nonprofit

Rating: 9 out of 10

Incentivized

July 28, 2022

Use Cases and Deployment Scope

DonorPefect has been the perfect solution for our nonprofit drug/alcohol rehabilitation facility. We have several significant contributors, along with a direct mail fundraising program. The application has allowed us to maintain comprehensive records for all of our donors, both large and small. It allows us to keep track of all the ways we connect with them and it records their entire giving history. It has allowed us to manage fundraising events such as our annual golf tournament In just two years, with this extra "horsepower" available to our development team, our donated income has more than doubled.

Pros

Donor records
Donor histories
Event management
Fund raising campaigns
Integration with Quickbooks
Online donations

Cons

I would like more flexibility in the design of online giving forms.

Likelihood to Recommend

It has been a good approach for online donations. It integrates well with our accounting application, Quickbooks. We have created QR codes that link directly to customized donation pages based on specific campaigns.

Michael Liimatta

COO (Chief Operating Officer) in Corporate at Healing House Inc. (11-50 employees)

Vetted Review

2 years of experience

View profile

DonorPerfect helps you personalize donor relations

Rating: 7 out of 10

Incentivized

June 30, 2022

Use Cases and Deployment Scope

DonorPerfect allows us to personalize our communications with donors through tailored emails, videos, and invitations. The program lets us track donor communications via the contacts section and set filters that allow us to run reports to see who showed interest or offered support for a particular project or program, and easily identify those we need to circle back to.

Pros

track donations
personalize donor communications
generate segmentation reports
manage events

Cons

only allows you to upload one small photo per donor profile
reports can be very complicated to run with multiple steps
support from the company only covers rudimentary features of the program

Likelihood to Recommend

I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.

Verified User

Director (11-50 employees)

Vetted Review

4 years of experience

DonorPerfect is a one-stop shop

Rating: 7 out of 10

Incentivized

June 11, 2022

Use Cases and Deployment Scope

We use DonorPerfect for all donation management. Tracking and processing donations, managing donor information, thanking donors, syncing with QuickBooks, etc. It's very nice to have all those processes managed in one software.

Pros

Customer service is awesome
They help streamline tax receipting
We can keep donor information private for each chapter

Cons

Reporting is complicated
User management is complicated
Training is a bit intense

Likelihood to Recommend

We use DonorPerfect every day for our non-profit. I can't see it as useful outside of the non-profit sector.

Verified User

Director in Finance and Accounting (201-500 employees)

Vetted Review

3 years of experience

DonorPerfect is Easy to Use!

Rating: 9 out of 10

Incentivized

June 7, 2022

Use Cases and Deployment Scope

I can't say enough good things about DonorPerfect's Customer Support and Training. I learned a lot from the webinars available, and whenever I call support, the staff is always knowledgeable, professional, and patient. I've used other fundraising database software programs, and this is the best.

Pros

They patiently walk me through the steps needed to resolve my problem.
They are very patient and answer all of my questions.
I rarely wait more than 2 minutes to speak to someone in Customer Support.

Cons

I wish there was another download instead of CSV. My computer doesn't like to save documents in CSV, so it always takes time to either save them or change the format.
I wish the Moves Management more closely followed the format developed by the Veritus Group.

Likelihood to Recommend

I wish it had more options to create a Moves Management like the one recommended by the Veritus Group.

Verified User

Professional (201-500 employees)

Vetted Review

3 years of experience

Best tool for donations

Rating: 10 out of 10

Incentivized

November 23, 2021

Use Cases and Deployment Scope

Waukesha Free Clinic uses Donor Perfect to manage and report our donations. Using codes makes it easy to organize the donations we are receiving. For example, every year we have a gala, and with that gala, we require multiple different codes to organize and manage our donations. Donations through games, in-kind, auction. There are so many aspects of our gala, and donor perfect makes it easier for us to manage.

Pros

User-Friendly.
Building Reports.
Organization.

Cons

Reports can be confusing.
Organization can be very intuitive, there are a lot of codes that are available. Making navigating very difficult.

Likelihood to Recommend

DonorPerfect is the perfect donor managing website that allows users to easily track certain donations. However, it takes an organized user to take advantage of the software. If a user is not organized, then the donations can be a mess for certain people. Thankfully, that is not the case at my organization.

Ronaldo Moran

Fund Development and Marketing Coordinator in Corporate at Waukesha Free Clinic (1-10 employees)

Vetted Review

1 year of experience

View profile

Helpful nonprofit tool!

Rating: 8 out of 10

Incentivized

August 20, 2021

Use Cases and Deployment Scope

We utilize DonorPerfect for donation and constituent management as well as staff management and volunteer information.

Pros

User friendly
Detailed donation tracking
Online forms

Cons

Integration with more credit card readers
Donor Search included

Likelihood to Recommend

DonorPerfect has been great in tracking our donations and constituents. It has been less useful for directly taking payments at events and tracking volunteer hours.

Verified User

Employee in Marketing (1-10 employees)

Vetted Review

1 year of experience

Review of DonorPerfect

Rating: 10 out of 10

Incentivized

August 20, 2021

Use Cases and Deployment Scope

DonorPerfect is being used at my nonprofit organization as the primary system we use to collect donations from our supporters. My small team uses it from entering donations manually and from online forms, creating events, running reports and as our integration with Constant Contact email system.

<p>I personally have been using DonorPerfect two years after using another fundraising software program. The program is very easy to use, and if I need additional help, customer services is only a phone call away. It’s convenient to have the online forms available so you set them up and don’t have to worry about them and it’s easy for our donors to make one-time gifts, monthly gifts, sign-up for events and we even use them for our volunteer hours.</p>

Pros

Online forms for one-time donations, monthly donations and event management.
Running reports on specific fundraising needs including monthly reports to finance and generating automated reports to send to the fundraising team is important to do.

Cons

We are able to request new and improved ways to speed up what we do, however it is slow getting these changes and a number of individuals need to also want them.

Likelihood to Recommend

If you are searching for a mid-range program for your fundraising needs, DonorPerfect is a great tool to use. I’ve been using DonorPerfect two years after using another fundraising software program. The program is very easy to use, and if I need additional help, customer services is only a phone call away. It’s convenient to have the online forms available so you set them up and don’t have to worry about them and it’s easy for our donors to make one-time gifts, monthly gifts, sign-up for events and we even use them for our volunteer hours.<p></p>

Terri Watson Medina

Director Of Development at Lighthouse Vision Loss Education Center (11-50 employees)

Vetted Review

2 years of experience

View profile

DonorPerfect is the BEST donor management system for the money!

Rating: 10 out of 10

Incentivized

June 23, 2021

Use Cases and Deployment Scope

DonorPerfect is being used to keep tract of all of our donors and their donations. It is being used by myself and my assistant on a daily basis. The program enables us to provide our Board of Director with a list of all the donors and their donation so that they can thank them and know how we are doing towards our fundraising goals.

Pros

It is very used friendly and can be implemented and used almost immediately
It includes Constant Contact FREE with the program
It provides training programs on everything
Their Customer Services is awesome

Cons

It could provide some of the standard reports fundraisers need as canned reports
It could provide optional salutations so you could mail to only one person - not both
It could enable us to set up monthly giving categories without using their donation program

Likelihood to Recommend

<div>DonorPerfect is well suited to any non-profit who needs to keep tract of all of their donors and their donations without spending a fortune on a data management program. It is very user friendly so you don't need a lot of training to be able to use the system. They are also very good at converting your current information into their system without breaking the bank.

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Roxanne Jacobs

Executive Director in Corporate at Grandma's Place (11-50 employees)

Vetted Review

20 years of experience

View profile

The BEST customer service around!

Rating: 10 out of 10

Incentivized

June 6, 2021

Use Cases and Deployment Scope

Our agency uses Donor Perfect to maintain our donor database, send thank you letters for donations, and to compile lists for mailings. We also use the reports feature for monthly financial reports, annual reports for our auditors, and to track how many donors give at each donation bracket. All of these things have helped our processes run smoothly.

Pros

the BEST customer service
easy to use for data entry
intuitive reporting

Cons

None!

Likelihood to Recommend

Donor Perfect is not a flashy program. It's great for easily keep track of donors and financial information. There are lots of applications within the software the we do not utilize.

Joy Cox

Executive Assistant at Mutual Ground, Inc. (51-200 employees)

Vetted Review

8 years of experience

View profile

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Reviews and Ratings

Review of DonorPerfect

Rating: 10 out of 10

Incentivized

August 20, 2021

Use Cases and Deployment Scope

Pros

Online forms for one-time donations, monthly donations and event management.
Running reports on specific fundraising needs including monthly reports to finance and generating automated reports to send to the fundraising team is important to do.

Cons

We are able to request new and improved ways to speed up what we do, however it is slow getting these changes and a number of individuals need to also want them.

Likelihood to Recommend

Terri Watson Medina

Director Of Development at Lighthouse Vision Loss Education Center (11-50 employees)

Vetted Review

2 years of experience

View profile