TrustRadius: an HG Insights company

DonorPerfect

Score7.6 out of 10

168 Reviews and Ratings

Top Performing Features

+15%

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

Cat avg: 7.9

-8%

Reporting and data visualization

Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

Cat avg: 6.9

-25%

Online donation options

Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

Cat avg: 7.3

-24%

Integrations

The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

Cat avg: 7.2

Worst Performing Features

-72%

Mobile access

Users can access the CRM via an app from a mobile phone or tablet.

Cat avg: 6.4

-33%

Event registration and ticketing

Track ticket purchases for events and connect them to constituent profiles

Cat avg: 6.8

DonorPerfect Features from Reviews

Reporting and Analytics

Reporting and analytics about constituents and donations

6.4-6%
  • Reporting and data visualization

    Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

    Category average: 6.9

Fundraising and Events

The ability to accept and process donations and manage events

5-22%
  • Online donation options

    Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

    Category average: 7.3

  • Event registration and ticketing

    Track ticket purchases for events and connect them to constituent profiles

    Category average: 6.8

Security and Platform

Features related to security and general platform usage and implementation

5.5-24%
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

    Category average: 7.9

  • Mobile access

    Users can access the CRM via an app from a mobile phone or tablet.

    Category average: 6.4

  • Integrations

    The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

    Category average: 7.2

DonorPerfect Features from the Vendor

Donor Database

Vendor-reviewed
  • Constituent database

    Information about donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and/or nonprofit recipients is stored in a database.

  • Constituent interaction tracking

    Capture, track, and record history of constituent donations, memberships, participation, and communications.

  • Automated workflows

    Parts of the constituent management process, like email communication and updating contact records, can be automated.

Communications and Marketing

Vendor-reviewed
  • Constituent engagement and marketing

    Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

Reporting and Analytics

Vendor-reviewed
  • Reporting and data visualization

    Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

  • Wealth screening

    The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Fundraising and Events

Vendor-reviewed
  • Online donation options

    Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

  • Event registration and ticketing

    Track ticket purchases for events and connect them to constituent profiles

  • Text and phone donations

    Constituents can donate via text or phone call.

Security and Platform

Vendor-reviewed
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

  • Mobile access

    Users can access the CRM via an app from a mobile phone or tablet.

  • Integrations

    The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.