Diligent One Platform

Score8.5 out of 10

56 Reviews and Ratings

What is Diligent One Platform?

Diligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.

Categories & Use Cases

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Incident management
System captures risk-related incidents, including cause and result
Category average: 7.8
Common repository of GRC items
A common repository linking all GRC elements such as policies, risks, regulations, etc.) to give a 360 degree view
Category average: 7.8
GRC policy management
Support for policy lifestyle changes including creation, approval, communication etc.
Category average: 7.7

Risk management
Risk management capabilities including alert engine to warn of trending risk exposure and risk visualizations like heat maps, dashboards, etc.
Category average: 7.4
Integration with Corporate Performance Management (CPM) systems
Ability to integrate with external CPM software
Category average: 7

Mcebo Sigudla View profile

Independent Board Member in Engineering at Swaziland Building Society (201-500 employees employees)

Use Cases and Deployment Scope

I use Diligent One Platform for dealing with my Board duties, I get my Board pack through Diligent One Platform and am able to read and make notes in preparation for my Board meetings. Diligent One Platform also allows me to search backdated documents for reference. This helps make my work in the Board much easier without needing to spend a lot of time paging through documents and making notes on the side. The platform enables Management to provide the needed information, minutes, graphs, reports and other items required for preparing for meetings. The only setback is not being able to upload excel files

Pros

Keeps updates of board packs and one can track changes
Allows versatility moving from Board to Sub Committees
Provides ability to get old board packs for reference
Allows management to provide information required by Board and shared to everyoine simultaneously

Cons

Handling spreadsheets
Allow sharing of notes made, example to help with correcting minutes
allow easy typing of text rather than making hand notes

Return on Investment

Time reduction
document safety
archiving

Other Software Used

Adobe Acrobat Reader

James Norman

IT Auditor II in Corporate at Franklin Electric (5001-10,000 employees employees)

Use Cases and Deployment Scope

Currently, we are only utilizing ACL/Diligent One Platform for Audit purposes. We have begun extending functionality beyond with python. We use it to pull populations and selections for the auditors. We are rapidly evolving our usage and creating more and more complex scripts for both IT and Financial Audits. Currently, we have API's to 3 systems with intentions to expand within the next year.

Pros

Data integrity
API Connections
GUI to CUI command generation

Cons

Inclusion of Python within ACL
Speed and Error Trapping and Correction of Diligent One Platform (Highbond) Site. We experience large numbers of 404 errors and delays
Some actions require repeating actions and it can become cumbersome

Return on Investment

We regularly are saving time and costs by automating processes
We are able to provide our customers with confidence in our business
Compliance is a growing area for us

Verified User

Project Manager in Finance and Accounting (501-1000 employees employees)

Use Cases and Deployment Scope

Great for documenting/organizing overall risk and control environment. Time saver for audit planning in a small audit shop. Document upload feature for use during audits/projects is a time saver.

Pros

Great for documenting/organizing overall risk and control environment.
Document upload feature in projects is great.
Compliance maps easy to use and customize where available.

Cons

Audit planning section is lacking
Activity center needs work
Document exports are often rough

Return on Investment

Audit/per project hours cut by up to 25%
Audit setup time cut greatly by saving risk/control environment within platform
Continuous monitoring made possible eliminating need for various audits

Alternatives Considered

Wolters Kluwer TeamMate

Luis Cuellar

Risk Managment in Corporate at Softtek (10,001+ employees employees)

Use Cases and Deployment Scope

I Currently Use Diligent One to manage my Audit and mitigation plans, I use it to manage the companies controls and how they link, I use ACL to manage data gathering for audits. I Use compliance maps to link to our certification criteria and I am currently trying to use Risk Manager to manage te companies Risks

Pros

It is very flexible in what to start with and how to grow
It is very complete on all the solutions available
It is extremely integrated between modules
It Is easy to integrate in with other platforms

Cons

Communicating new tools and improvement to current tools
The product names are confusing, There are different names for similar things
The visualization tools are not as good as tools dedicated for that it is not clear when to use one or another
the licencing for compliance scripts is complicated especially in countries outside US

Return on Investment

Main benefit has been the integration of compliance from different countries into one management tool
We have been able to to double our coverage with the same amount of people
we have been able to integrate all certification, legal compliance, Operational compliance and Risk auditing into one coherent strategy

Alternatives Considered

SAP Risk Management

Dhruv Sharma View profile

Analyst in Product Management at Molex (10,001+ employees employees)

Use Cases and Deployment Scope

We often utilize the platform during our meetings. We replaced paper-based agendas with digital ones, improving efficiency and security. The platform's real-time analytics allowed us to swiftly analyze financials, enhance decision-making, and work on cost savings opportunities. Additionally, its automated audit trails ensured seamless compliance tracking during our internal ISO audit and avoided firefighting for documents.

Pros

Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.

Cons

Training required for team members to effectively use the platform.
Some customization options are limited and require further investments to enable.
Integration with other ERP software and audit tools.

Return on Investment

Initial investment cost is very high ROI is mainly soft savings.
We're able to better utilize resources and their time in different activities.
It avoids the around time of preparing an ISO standard documentation and avoids rewording and errors.

Alternatives Considered

BoardEffect a Diligent Brand, SAI360 and AuditBoard

Other Software Used

AuditBoard, IBM OpenPages, SAI360

Oracle Fusion Cloud ERP

SAP Audit Management

ManageEngine ADAudit Plus

Diligent One Platform

What is Diligent One Platform?

Categories & Use Cases

Media

Key Features

Top Performing Features

Incident management

Common repository of GRC items

GRC policy management

Areas for Improvement

Risk management

Integration with Corporate Performance Management (CPM) systems

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