Diligent One Platform Reviews and Ratings

Rating: 8.5 out of 10

Score

8.5 out of 10

Diligent HighBond

Reviews

38 Reviews

Great for risk management

Rating: 8 out of 10

Incentivized

October 1, 2024

Use Cases and Deployment Scope

Great for documenting/organizing overall risk and control environment. Time saver for audit planning in a small audit shop. Document upload feature for use during audits/projects is a time saver.

Pros

Great for documenting/organizing overall risk and control environment.
Document upload feature in projects is great.
Compliance maps easy to use and customize where available.

Cons

Audit planning section is lacking
Activity center needs work
Document exports are often rough

Likelihood to Recommend

Great for smaller audit shops and for automating control monitoring.

Verified User

Project Manager in Finance and Accounting (501-1000 employees)

Vetted Review

3 years of experience

Diligent One Platform is great

Rating: 9 out of 10

Incentivized

September 11, 2024

Use Cases and Deployment Scope

Diligent One Platform use for risk management, frameworks and audits.

Pros

User friendly
Easy configurations
Good management

Cons

System glitches
System improvement that seems minimal but makes a big difference: example-control weights in settings
Some necessary canned reports not available. An example is Reports with a breakdown of some scoring: example-assurance scores for projects (assurance after each control test)

Likelihood to Recommend

Great system… some minimal system improvement still needed.

Verified User

Employee (501-1000 employees)

Vetted Review

4 years of experience

Supporting risk mitigation storytelling

Rating: 9 out of 10

Incentivized

September 11, 2024

Use Cases and Deployment Scope

Diligent One Platform is really super usefull when handling huge sets of data, allow us to transform and process data in a really elastic way, and self document in a step by step basis, making it cristal clear for auditing and also facilitate to understand or reproduce data flows, critical in order to have solid processes.

Pros

Document data processes
Easy to audit
Handles huge sets of data smoothly

Cons

Integration with market applications could be better
Graphics for data is way backlevel compared to other solutions

Likelihood to Recommend

We have a critical process, that is deeply analyzed by auditors, based on the input of four different sources. Putting all that info together, in a common and simple language demanded significant effort and was hard to sustain over the time. Diligent One Platform quickly allows us to create a small prototype and scalate it in no time

Verified User

Manager in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Diligent One Platform Review

Rating: 10 out of 10

Incentivized

September 10, 2024

Use Cases and Deployment Scope

Diligent One Platform has been a wonderful product for our team. It is a great centralized location where we can access all of our tools in a concise and precise fashion. I have enjoyed the UI updates that have taken place over the last 12-18 months.

Pros

Organization
Ease of use
Education

Cons

Groupings
Searches

Likelihood to Recommend

Diligent One Platform is well suited for breaking down shilos between teams. It allows for a centralized point of truth.

Verified User

Analyst in Finance and Accounting (501-1000 employees)

Vetted Review

5 years of experience

Diligent One Platform Review

Rating: 10 out of 10

Incentivized

September 10, 2024

Use Cases and Deployment Scope

As a part of the internal audit team for Franklin Electric, we use the Diligent One Platform for performing our annual audits in addition to utilizing robots and ACL to perform continuous monitoring projects and data analyzing.

Pros

The organization within the projects platform creates easy navigation of our audits.
The robots are great for us to analyze data across all of our locations.
I especially love the questionnaires and reporting features. We have been able to obtain valuable feedback for future projects and improvements for our own department.

Cons

It has been frustrating when the interface has changed as it gets new ownership and having to adjust and find where different tasks have moved.
Instances where it has been rather laggy or deleted information we had input.

Likelihood to Recommend

Prior to moving into internal audit, I used to work in public accounting and the audit software we used wasn't user friendly and very difficult to learn and use efficiently. Coming to Franklin and being introduced to Diligent One Platform, I learned the platform at an efficient pace and have been able to assist on projects that have been rather easy to complete thanks to the platform.

Tessa Price

Hybrid Internal Auditor in Corporate at Franklin Electric (5001-10,000 employees)

Vetted Review

2 years of experience

Good Product that has huge upside and future

Rating: 8 out of 10

Incentivized

September 10, 2024

Use Cases and Deployment Scope

Currently, we are only utilizing ACL/Diligent One Platform for Audit purposes. We have begun extending functionality beyond with python. We use it to pull populations and selections for the auditors. We are rapidly evolving our usage and creating more and more complex scripts for both IT and Financial Audits. Currently, we have API's to 3 systems with intentions to expand within the next year.

Pros

Data integrity
API Connections
GUI to CUI command generation

Cons

Inclusion of Python within ACL
Speed and Error Trapping and Correction of Diligent One Platform (Highbond) Site. We experience large numbers of 404 errors and delays
Some actions require repeating actions and it can become cumbersome

Likelihood to Recommend

Diligent One Platform Robots are wonderful, however, the SaaS web interface has room for improvement. Regular issues arise with time-outs and delays. The format for projects is great. It is an easy way to roll projects over year over year and be prepared for the next. However, there is not an actual tool to do so and a script must be updated for each new version's changes.

James Norman

IT Auditor II in Corporate at Franklin Electric (5001-10,000 employees)

Vetted Review

1 year of experience

GRC tools make Internal Control System easier

Rating: 10 out of 10

Incentivized

September 10, 2024

Use Cases and Deployment Scope

Diligent One Platform provides support for organizing better the process and key controls addressing significant risks, also permits monitoring the efficacy in the Internal Control System. Also, it is a great tool for distributing policies to users so they will be aware of them and comply with their provisions, promoting a better Control Environment.

Pros

Repository of internal controls reviews
Distribution of policies to users for their knowledge
Organize findings and classify them for reporting
Provide useful frameworks for compliance with Standards

Cons

Functions are not available in version for LATAM countries

Likelihood to Recommend

Administrative matters such as timesheets are very helpful, summary of findings categorizing issues by teams, projects, severity, processes, and much more.

Reporting for users are presented in an easy way and with the necessary information for process and controls owners.

All the features in Diligent One are not available in versions in LATAM, this needs to be corrected.

Verified User

Manager in Finance and Accounting (10,001+ employees)

Vetted Review

4 years of experience

Diligent One - Not Perfect, but Best for Us

Rating: 7 out of 10

Incentivized

September 9, 2024

Use Cases and Deployment Scope

SOX program administration and reporting. We have approx 800 key controls that are tested generally 2x per year. With Diligent One, we can easily report status and regular updates to stakeholders.

Pros

User access / rights control
Certain reporting (but cross-view reporting is a problem)
Real time updates

Cons

Time reporting vs budgets is terrible
Reporting in general is clunky / doesn't cross views - same prob exists in Activty Center
Latency
302 survey workflows

Likelihood to Recommend

If a company's use case / process fits exactly into the platform, it's great. When you need to find workarounds, it's rough

Sherri Davies

Snr Dir SOX Compliance in Finance and Accounting at Lumen (10,001+ employees)

Vetted Review

5 years of experience

Diligent One is the One

Rating: 10 out of 10

Incentivized

September 9, 2024

Use Cases and Deployment Scope

We use Diligent One for Risk Management in terms of IT Compliance. We use Asset Manager, Risk Manager and Boards

Pros

Consolidating of the multiple infosec standards such as SOC, NIST, etc
Asset Management and
Integration of ESG and Risks with Boards

Cons

Could be less wordy
There are a lot of modules and at times the flow is not understood.

Likelihood to Recommend

Risk Management in the area of Assets

James Wade

CISO in Information Technology at MCS (501-1000 employees)

Vetted Review

1 year of experience

My Great Experience with Diligent!

Rating: 10 out of 10

Incentivized

September 9, 2024

Use Cases and Deployment Scope

In my organization use the Diligent One Platform to audit the process. I'm the Internal Auditor at the Bank and HighBond Platform give us a lot of help daily, because we had some RPA's for review the data of the Bank's critical process. The results are checked for Auditors and Overhead people.

Pros

It's so easy to learn
It let us make automatic reviews
With it we can check a lot of data in little time

Cons

Maybe, It must have more training in Spanish for Latin people
I think you should give a demo license for educational projects
if you would have more courses in YouTube, more people know you

Likelihood to Recommend

When you want check a lot of data, this platform is appropiate. Also, when you want make continuous reviews it serve a lot.

Verified User

Manager (1001-5000 employees)

Vetted Review

6 years of experience

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