TrustRadius Insights for DemandTools are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Powerful and straightforward tool for data maintenance: Users have found DemandTools to be a powerful and straightforward tool for their data maintenance needs. Many reviewers stated that it provides solutions for all their data maintenance requirements, making it an invaluable tool that saves them hours of valuable time on a daily basis.
Customizable scenarios and queries for efficient duplicate search: The ability to fully customize scenarios and queries in DemandTools has been highly appreciated by users. This feature allows them to search for potential duplicates more efficiently, resulting in a streamlined process. Some users mentioned the helpfulness of being able to define the data they want to keep on the resulting record after merging duplicates.
Find/Report IDs feature for easy data searching: Users have praised the Find/Report IDs feature in DemandTools, which has made searching for specific data much easier and saved them significant time. They have also found this feature invaluable when cross-checking external data with internal data.
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DemandTools Reviews
1 Review
Engineering
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The admins at our company currently use DemandTools to make updates to database and run de-duping scripts amongst other things. Also, the scheduled batch functionality that it provides helps us run batches at pre-determined time intervals and helps with data quality rectification.
Pros
De-duping scripts that allow you to filter data based on various criteria.
Make updates to data.
Scheduled batches for data updates.
Cons
Invoicing and renewals have been very painful. With the constant sales team iteration it becomes very difficult to get in touch with someone.
Help documentation is not very easily accessible.
Sometimes the filters that can be used for filtering data (especially date/time filters) are not very user friendly and flexible.
Likelihood to Recommend
It is a very good ETL tool and provides a lot of configuration possibilities without the need to learn coding. Scheduled batches allow you to perform jobs that would usually require coding experience. The system does feel a bit archaic though and the steps to perform some of the batch updates do not offer the best user interface experience
VU
Verified User
C-Level Executive in Engineering (501-1000 employees)