TrustRadius Insights for Crunchbase are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have made several recommendations for Crunchbase based on their experience with the tool. The most common recommendations are as follows:
Use the free trial version before committing to a premium account. Customers suggest taking advantage of the trial period to assess whether Crunchbase meets their needs and provides the desired information about specific accounts.
Set goals at the beginning to determine the specific information you want to gather about target companies. By setting clear objectives, users believe they can effectively evaluate the financial health of companies and gather valuable intelligence details.
Explore all the available features and data in Crunchbase. Users recommend familiarizing themselves with the platform and its capabilities to make the most of its market research tools, such as obtaining firmographic, funding, and M&A data for private companies.
By following these recommendations, sales professionals, particularly those in tech-oriented roles, can leverage Crunchbase's reliability and improve their performance in hunting and cross-selling products. Additionally, users find that Crunchbase provides useful high-level information about a company's industry, funding, employee count, and revenue.
Mainly to create lists from zero to approach new leads via outbound efforts. It's now the only way we use to create those lists so we can have accurate companies according to our ICP and the filters that crunchbase is able to provide to us
Pros
Lists
Filters
Price
Cons
Contact base
Export options
Update segmentation
Likelihood to Recommend
I do believe Crunchbase is well suited for list creation and market research, since they do have a really good database for this kind of information it's the only place I believe that actually has updated information when researching
We use Crunchbase to make our profile accessible to potential employment candidates and venture capitalists. We also use Crunchbase for research on potential customers and contacts at that organization that may be a good fit for our products.
Pros
We have a profile
Cons
The data is out of date
The data is invalid
There is no way to update or manage the contacts listed on your profile
Likelihood to Recommend
[In my opinion] let me say I am only giving a 1 because less than that is not an option. [I feel that] I would not waste my time investing or using Crunchbase. [In my experience] most of the contact information found at [these] companies [are] out of date. [In my experience] on our own profile, over 1/2 the company contacts listed were either no longer with the company or had incorrect titles or titles they never had, and in some cases never worked for our company. Even CEO information was 12 months out of date. As companies cannot update their own information, even with a paid account, we inquired about how to update the incorrect data. This took 3 weeks and multiple tickets to get a response. We then provided a list of all the correct information and after 2 more weeks requested a status. The response was that "this data (on their site) comes from 3rd party partners. Crunchbase provides the information to those partners to update on their side, but Crunchbase does not control their editing cadence. [In my opinion] you will need to regularly check the page for updates", to translate that response, it basically says that Crunchbase is an aggregator of data. They own the site, but none of the information on it is owned or managed by Crunchbase. [in my personal opinion] I am not sure why anyone would use Crunchbase. [I feel] It is not a reliable source of information about the companies on its pages, and their customer service is less than stellar.
I wanted to find a database that would let me find early-stage tech startups in the UK for both me and my clients. Finding reliable data sources is tough as they usually rely on a company investing in both good tech to create the data and real humans to check it and add context. Often it is just one or the other, rarely both.
Pros
User friendly
Good filters
Exporting data out is easy
Cons
Not enough data on UK businesses.
Not much context in terms of individual businesses maturity stage.
Categorisation of firmographic data widely varies and often wrong such as industries.
Likelihood to Recommend
Great if you have no data and need to find a starting point but it’s too US-centric. There’s not enough investment into finding data on UK-based businesses.
We find new entrants (startups and venture) into our ecosystem - and do basic research on them. We will reach out to relevant companies to join our incubator, accelerator, or apply to our venture fund for investment.
Pros
Lists companies by type and location
Tracks venture funding rounds
Identifies people affiliated with companies
Cons
Providing latest valuation metrics (even self reported is ok)
Noting when companies have "ended" either by closure or acquisition
Noting when / if companies have filed for BK or similar status
Likelihood to Recommend
Basic research on companies' senior exec team and funding rounds (without valuation).
Crunchbase is the main source of startups, venture funds and other legal entities data & information. Its database covers almost all our informational needs.
Pros
Venture deals data
Getting informed about venture deals in verticals/countries we are interested in
Cons
In some cases, data is not complete or actual.
Likelihood to Recommend
It is perfectly well for individual investors and small venture capital funds.
We used Crunchbase to learn about other companies' tech stacks and funding information. It was used by our lead development team.
Pros
Free information on companies
Cons
The Boost feature around tech stack is not worth the price. The information is outdated and as most companies are using 3rd party applications you can not see this.
They are very very expensive and not value for money. You can find most if not all this information with a Google search.
Customer support is rude and unhelpful [in my experience].
Beware of signing up for a trial - [I believe] they rely on unsuspecting people to put in their credit cards and you have to pay for the full year.
Likelihood to Recommend
I don’t believe Crunchbase adds any real value [because] all the information they have is available via a Google search. They are very expensive and [in my opinion] not value for money.
VU
Verified User
C-Level Executive in Information Technology (11-50 employees)
We use Crunchbase to find accurate information about prospective companies. In particular, we were interested in Crunchbase's tool to find funding information of startups from accelerators, incubators, and investors.
Pros
Shows funding information
Pulls reports easily
Accurate, trustworthy company information
Cons
Expand company information outside of AMER region (hard to find international information)
Likelihood to Recommend
Crunchbase is reliable data to find the following information:
1) Funding information (funding rounds, investors, etc.)
I use Crunchbase to find information about startups. Usually investor information and past financings, team, and links to any resources. Most people in my organization use it to get a quick view at a startup's profile.
Pros
Financing details
Investor information
Succinct product description
Links to recent news about the company
Cons
The technology page is a list of technologies the company uses to make their website not the actual company's tech stack. Would be better to either rename this or list their tech.
Add number of employees not just the ones that have a Crunchbase profile.
Likelihood to Recommend
Looking to create lists of target companies through the advanced search feature or the query builder if one is planning to reach out to the individuals listed in the profile. Looking for investment and company history information to inform sourcing or competitive landscape research.
We intended to use Crunchbase to identify early stage startups in the biotechnology space with relevant focus and capabilities.
Pros
None.
Cons
Data is outdated.
Data has significant gaps.
Data largely replication of what is easily and publicly available, with little else.
Predatory subscription model in which they send no notice for renewal.
Antagonistic approach to customers.
Likelihood to Recommend
The data is outdated and has significant gaps. It is mostly a replication of what is easily and publicly available, with little value added. Their predatory subscription model includes no notice of renewal and they are very antagonistic towards their customers.
VU
Verified User
Executive in Research & Development (1001-5000 employees)
