TrustRadius: an HG Insights company

Crunchbase

Score7.7 out of 10

62 Reviews and Ratings

Top Performing Features

+35%

List quality

Lists generated by the tool are typically high quality.

Cat avg: 7.4

+30%

Ideal customer targeting

Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.

Cat avg: 7.7

+25%

Load time/data access

Provides fast and consistent access to lists and leads.

Cat avg: 8

+25%

Salesforce integration

Integrates with the Salesforce.com CRM platform.

Cat avg: 8

Worst Performing Features

-37%

Sales email templates

Users can create and share templates for emailing leads. May also include template testing capabilities, or other analytics that will recommend a template for a particular lead.

Cat avg: 6.9

-38%

Append emails to records

Allows users to selectively or automatically append email threads and attachments to leads/contact records.

Cat avg: 7

-30%

Lead qualification process

Helps sales reps focus on the most promising leads (likely to convert) by ranking leads according to various rules and criteria. SI tools may take a semi-automatic, automatic, or self-scoring approach.

Cat avg: 7.2

Crunchbase Features from Reviews

Prospecting

Features related to generating leads and finding new contacts.

9.2+18%
  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

    Category average: 8.2

  • Identification of new leads

    Helps source leads at an acceptable rate, volume, and quality.

    Category average: 7.7

  • List quality

    Lists generated by the tool are typically high quality.

    Category average: 7.4

  • List upload/download

    Lists can be easily and quickly uploaded or downloaded from the platform.

    Category average: 7.9

  • Ideal customer targeting

    Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.

    Category average: 7.7

  • Load time/data access

    Provides fast and consistent access to lists and leads.

    Category average: 8

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

6.9-12%
  • Contact information

    Information about individual contacts is available and high quality.

    Category average: 7.6

  • Company information

    Information about companies/accounts is available and high quality.

    Category average: 8.2

  • Industry information

    Information about industries and markets is available and high quality.

    Category average: 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

8.9+17%
  • Lead qualification process

    Helps sales reps focus on the most promising leads (likely to convert) by ranking leads according to various rules and criteria. SI tools may take a semi-automatic, automatic, or self-scoring approach.

    Category average: 7.2

  • Smart lists and recommendations

    Automatically segments and qualifies leads into dynamic smart lists; more advanced tools can make recommendations not only about which leads to follow up on, but when to follow up or with what material. Actionable intelligence.

    Category average: 7.4

  • Salesforce integration

    Integrates with the Salesforce.com CRM platform.

    Category average: 8

  • Company/business profiles

    Provides account-level information, including firmographics, business objectives, industry information, similar companies, and contact information for key decision-makers and influencers at a company. Gives sales reps context so they can deliver tailored sales pitches.

    Category average: 7.9

  • Alerts and reminders

    Sends sales teams alerts/reminders about key happenings, opportunities, and recommended actions to take with leads.

    Category average: 7.5

  • Data hygiene

    Helps users maintain clean lists and records, including duplicate management.

    Category average: 6.9

  • Automatic data refresh

    Contact and company data are automatically kept up to date.

    Category average: 7.1

  • Tags

    Organizational structure allows users to tag certain records in order to create groups, flag materials that need additional attention, etc.

    Category average: 7.7

  • Filters and segmentation

    Allows users to filter contacts and segment leads to explore data and create lists.

    Category average: 8.2

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

4.3-37%
  • Sales email templates

    Users can create and share templates for emailing leads. May also include template testing capabilities, or other analytics that will recommend a template for a particular lead.

    Category average: 6.9

  • Append emails to records

    Allows users to selectively or automatically append email threads and attachments to leads/contact records.

    Category average: 7

Crunchbase Features from the Vendor

Prospecting

Vendor-reviewed
  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

  • Identification of new leads

    Helps source leads at an acceptable rate, volume, and quality.

  • List quality

    Lists generated by the tool are typically high quality.

  • Email contacts

    Generates email contact information for leads.

  • List upload/download

    Lists can be easily and quickly uploaded or downloaded from the platform.

  • Ideal customer targeting

    Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.

  • Load time/data access

    Provides fast and consistent access to lists and leads.

Sales Intelligence Data Standards

Vendor-reviewed
  • Contact information

    Information about individual contacts is available and high quality.

  • Company information

    Information about companies/accounts is available and high quality.

Data Augmentation & Lead Qualification

Vendor-reviewed
  • Smart lists and recommendations

    Automatically segments and qualifies leads into dynamic smart lists; more advanced tools can make recommendations not only about which leads to follow up on, but when to follow up or with what material. Actionable intelligence.

  • Salesforce integration

    Integrates with the Salesforce.com CRM platform.

  • Company/business profiles

    Provides account-level information, including firmographics, business objectives, industry information, similar companies, and contact information for key decision-makers and influencers at a company. Gives sales reps context so they can deliver tailored sales pitches.

  • News updates

    Tracks news related to accounts and contacts, such as acquisitions, market expansions, changes to leadership, etc.; adds relevant news updates to contact and/or company profiles.

  • Prospect tracking/following

    Allows users to “follow” particular leads or accounts, subscribing to receive updates on external events and changes to their position within the pipeline.

  • Alerts and reminders

    Sends sales teams alerts/reminders about key happenings, opportunities, and recommended actions to take with leads.

  • Data hygiene

    Helps users maintain clean lists and records, including duplicate management.

  • Automatic data refresh

    Contact and company data are automatically kept up to date.

  • Tags

    Organizational structure allows users to tag certain records in order to create groups, flag materials that need additional attention, etc.

  • Filters and segmentation

    Allows users to filter contacts and segment leads to explore data and create lists.

  • Notes

    Allows users to attach notes to contact and company records.

  • Ability to append contact, lead, and account level data

    Users can append records at the contact, lead, and/or account level.

Sales Intelligence Email Features

Vendor-reviewed
  • Sales email templates

    Users can create and share templates for emailing leads. May also include template testing capabilities, or other analytics that will recommend a template for a particular lead.

  • Gmail integration

    Integrates with Gmail.

  • Exchange integration

    Integrates with Microsoft Exchange (Outlook).