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Contentful Reviews and Ratings

Rating: 6.5 out of 10
Score
6.5 out of 10

Community insights

TrustRadius Insights for Contentful are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Contentful has become an essential tool for many businesses, addressing a variety of needs across different departments. Marketing teams find it valuable for managing their efforts, from thought leadership blogs to direct marketing pages with gated content. With Contentful's headless CMS capabilities, users can easily build static websites using modern technologies like GatsbyJS and ReactJS, making it an ideal solution for small businesses and startups seeking a low-maintenance approach.

The platform's usefulness extends beyond marketing alone, as it serves as the primary content management system for companies in various industries. Different teams, such as product, marketing, and customer success, rely on Contentful to manage documentation, marketing materials, and internal data. This allows them to coordinate external messaging effectively without depending on developers for deployment. What sets Contentful apart is its user-friendly interface that empowers non-technical employees to access, modify, and update content with ease. Its intuitive design facilitates seamless updates of photos and written content while providing the ability to revert changes when necessary.

Contentful also plays a significant role in app development by loading content into iOS and Android apps. Its support for internationalized content and versioning capabilities further enhance the user experience for apps with a substantial user base. Additionally, the platform simplifies the process of compiling and accessing specific images for businesses that would otherwise require multiple platforms or rely on email communications.

Businesses with multi-user environments benefit greatly from Contentful's features. It creates a content layer for digital operations, aids in global marketing efforts through localization support, and streamlines content coordination and distribution across channels. Moreover, Contentful proves invaluable in organizing learning modules, help articles, and videos company-wide. It contributes significantly to new hire orientation programs and facilitates knowledge advancement within the organization.

The efficiency gains provided by Contentful are apparent to users who appreciate its impact on web page development and content storage. By reducing development backlog and enabling quick design and coding of web pages, the platform significantly improves productivity. Furthermore, Contentful's ability to manage content across multiple platforms in a unified manner simplifies website management, e-commerce operations, and internal sales platform updates.

In summary, Contentful revolutionizes various aspects of content management for businesses. From marketing efforts and static website development to app content loading and knowledge sharing within organizations, it offers versatile solutions that cater to the diverse needs of different teams. Its user-friendly interface empowers non-technical users while its robust features streamline workflows and enhance efficiency.

Reviews

10 Reviews

Contentful- easy to use!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Contentful has been used this year to assist in compiling specific images to utilize in vast quantities from sellers. It has made accessing the images easy and straightforward versus having to rely on a multitude of different platforms or email communications. I would recommend this platform for multi user businesses.

Pros

  • Organization
  • Ease of use
  • Clear to understand

Cons

  • Multilevel user accounts causes delay
  • Single sign on would be useful

Likelihood to Recommend

Well suited for our needs of multiple images for auto auctions from a variety of sellers. Pointing them to one platform is easier than attempting to use a variety of platforms as we were doing before (email, slack, Dropbox and google drive would randomly be used by a variety of employees )

Vetted Review
Contentful
1 year of experience

Contentful to manage all the digital content effectively

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

It helped to create content layer of our digital business. It also helped the marketing globally with the help of localization. It is useful when one wants to create reusable digital content. Simplifies content coordination and distribution across various channels. Provides role-based access management and workflows, and also ensures content is discoverable.

Pros

  • Role based access management to the content
  • Assembling and publishing of content
  • Library of shared content models

Cons

  • Integrations with different apps
  • APIs can be more efficient
  • Platform can become more user-friendly

Likelihood to Recommend

Useful when you have different kinds of content in large set. Quick publishing of multiple content at a time. Not useful when you have a lesser number of content having low update frequency. Not useful when there is no customer involvement on your digital eCommerce site. It is not useful when an organization doesn't want to do the branding of their new launches.

Vetted Review
Contentful
1 year of experience

Modern content manager in a changing digital world

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

To work with multiple platforms, Contenful allows me to manage unified content and publish it through my organization's platforms, making it easier for me to have a single point of control and change. Being a web platform, being able to work from anywhere or any device and keeping my website, e-commerce and internal sales platform updated, has been the most beneficial for the organization.

Pros

  • A single point of control to update my different trading platforms
  • Being able to build and publish content easily, agilely and quickly

Cons

  • I could improve the documentation for an adaptation to the platform
  • Improve content migration between traditional platforms to Contentful

Likelihood to Recommend

Good: Great for cross-platform content management

Not good: Migration from traditional platforms to Contentful

Not good: Public Documentation, FAQ

Vetted Review
Contentful
3 years of experience

Content with Contentful

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Contentful is being used by the Marketing Department and it addresses the need for a CMS to manage the marketing efforts of our company. We use it for our thought leadership blog and for our direct marketing pages including gated content. In addition, we create a pathway for our users to login to our product.

Pros

  • Flexible. This CMS can be easily extended and provide access to dynamic content
  • Simple. The WYSWG is very easy to work with and identifying pages and content in the system is fairly easy
  • Clean Interface. The interface is clean and uncluttered keeping focus on the content and not other factors.

Cons

  • Licensing. There is no way to step up from free gracefully over time. It is free or pay big $$
  • Internal search is horribly lacking and thus extending site search using their product fails in comparison to other products.

Likelihood to Recommend

Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].

A bit of work upfront can save time/money down the road

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We're currently using Contentful to help manage our documentation, marketing, and some internal data management. It's used by the product, marketing, and customer success teams. Contentful helps different departments coordinate when it comes to external messaging. This is particularly important when we need to provide a means for non-technical teams to update content without needing to rely on the developers to deploy it.

Pros

  • Contentful provides organized, flexible data models with support for a variety of data types and content editors (e.g. WYSIWYGs, form fields, raw text areas).
  • Contentful has great built-in versioning features with history and draft states so it's easy to make updates and revert when needed.
  • Contentful has an intuitive user interface and good support for multiple spaces (which can be helpful for companies that need separate projects for dev/staging/production).

Cons

  • The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
  • The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
  • It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).

Likelihood to Recommend

Contentful is good to use in teams with varying levels of technical proficiency that will need to allow non-technical members easy access to update content and have the time/ability to integrate Contentful into their product. Contentful can be a bit of work to implement initially but it will save time in the long run as marketers/etc. are able to push updates without needing to do backend deployments. Don't use Contentful as a substitute database, it's not built for such cases (e.g. requests for content can be slow - in fact, you may need caching to help with that). Also, if you require a large number of models you'll hit limits and could quickly face higher prices.

Easy to Use, and Well Worth the Cost

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Contentful is our main platform for managing all web content except for our blog, so we use it very heavily. It provides a great way for our employees that know little to nothing about coding to be able to access, change, and modify content as if they were coding experts. This makes Contentful well worth it for us.

Pros

  • User-friendly.
  • Cost-effective.
  • Powerful.

Cons

  • Difficult on the back end.
  • Permissions can be difficult.
  • It's hard to integrate with other platforms.

Likelihood to Recommend

Contentful is very effective at managing simple content, such as a glossary, or different tabs of our website. However, we have found it ill-suited to manage more complicated pages, such as our login page, or others that are a bit more heavy on the coding end. Overall, it is worth what it costs our company.

Quick and Easy Content Updates

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Contentful is the back end to our website, we use it to make changes, improvements, and updates on our content. We have used other website CMS services to edit content, all of which are not as intuitive as Contentful, so we were really glad our website developer provided us with this software for on-going changes. From updating photos to written content, Contently keeps track of everything. For example, should you need to revert any changes, you can just pick and choose which version to return to and publish.

Pros

  • Keeps a history of changes made to the content
  • Easy image usage
  • Folder organization

Cons

  • Preview of changes prior to publishing
  • The ability to use a spell check plug-in when working on content (it doesn't work well with Grammarly)

Likelihood to Recommend

When I started working at FSR, marketing was utilizing another CMS which was very hard to navigate, when we switched to Contentful I really liked how intuitive it was compared to other CMS applications. The ease it gives you when it comes to shaping the mages in your online content in a simpler way is great. When making content updates it is very simple finding the portions where the text is placed in order to adjust it. Overall, a huge improvement from other CMS services we've used before.

Contentful: Modern Content Infrastructure Built For the Future of Web Development

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Contentful as a headless CMS to build static websites (with GatsbyJS and ReactJS) for small businesses and startups who need a high-quality, modern, low-maintenance solution. I also use it for my company's primary website.

Pros

  • Clean, modern interface (not clunky and outdated, like WordPress)
  • High degree of flexibility (I can structure data any way my clients need)
  • Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)

Cons

  • Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either.
  • There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly.
  • A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.

Likelihood to Recommend

Coming from WordPress, Contentful feels like content management as it should be. There's no clutter to get rid of, you can simply start building from scratch, and the end product is perfectly tailored to your or your clients needs.

Slow is smooth, smooth is fast. Takes a little time to get it set up, but speeds up processes once it is

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Contentful is being used by several different departments to scale our building of web pages and store our content library. Before we had Contentful we had a backlog of development work and it would take hours for a web page to be designed and coded up. Now it takes a couple of minutes and everything fits neatly into the templates that we designed.

Pros

  • Full control of the design and functionality
  • Easy to use
  • Content management

Cons

  • Requires dev resources to get the most out of it

Likelihood to Recommend

If you have a large amount of content that you want to store and categorize all of your content, then this is a great tool for you. Also if you want to speed up your time for page creation, this is a great resource for you. Just be sure that you have some dev help to get everything set up so that you can go full steam.

Vetted Review
Contentful
1 year of experience

An instant to start, a couple of days to master!

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We use contentful to load content into iOS and Android apps via Angular and Cordova applications to pull down cloud articles and content. We leverage this for apps that have over 10,000 downloads and have versioned many different entries as well as content types as the apps progress, and even supporting internationalized content for specific fields of specific articles and content types as well as media.

Pros

  • Version Control is outstanding
  • Uploading media
  • Adding and removing fields to content types
  • Linked content types
  • Verification and control of input entries

Cons

  • It would be nice to have some documentation for entry level coders
  • Built in preview mechanisms for more than just entry fields

Likelihood to Recommend

Contentful is perfectly suited to global apps running in the cloud that need to download the latest content, images, text or media, as well as support versions of the content, entries and entry types as apps grow. The massive benefit is also that you can reuse the content anywhere you want in any app or any facility you can imagine once it is in the system.