TrustRadius: an HG Insights company

Contentful

Score6.3 out of 10

49 Reviews and Ratings

Top Performing Features

+22%

Community / comment management

Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.

Cat avg: 7.4

+2%

Code quality / cleanliness

Code generated by WYSIWYG editor is clean and validates according to W3C standards.

Cat avg: 8.3

+23%

Availability / breadth of extensions

There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

Cat avg: 6.9

+4%

API

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Cat avg: 8

Worst Performing Features

-1%

Form generator

Users can build website forms for visitors to fill out.

Cat avg: 7.1

-7%

SEO support

The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Cat avg: 7.5

-8%

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Cat avg: 8

Contentful Features from Reviews

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.3-8%
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8+3%
  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8

  • Internationalization / multi-language

    The software supports multiple languages, countries, currencies, etc.

    Category average: 7.7

Web Content Creation

Features that support the creation of website content.

7.7-1%
  • WYSIWYG editor

    What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.

    Category average: 7.9

  • Code quality / cleanliness

    Code generated by WYSIWYG editor is clean and validates according to W3C standards.

    Category average: 8.3

  • Admin section

    The admin page is easy to navigate and use.

    Category average: 7.9

  • Page templates

    The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.

    Category average: 7.9

  • Library of website themes

    A library of website frameworks or themes is available as a starting point for building a website.

    Category average: 6.7

  • Mobile optimization / responsive design

    The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

    Category average: 8.5

  • Publishing workflow

    The software allows users to set up a custom workflow for updating the website, including approval processes.

    Category average: 8.2

  • Form generator

    Users can build website forms for visitors to fill out.

    Category average: 7.1

Web Content Management

Features for managing website content

8.0+7%
  • Content taxonomy

    Users can create multiple levels and types of content categories including tags.

    Category average: 8.2

  • SEO support

    The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

    Category average: 7.5

  • Bulk management

    Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.

    Category average: 7.8

  • Availability / breadth of extensions

    There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

    Category average: 6.9

  • Community / comment management

    Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.

    Category average: 7.4

Contentful Features from the Vendor

Web Content Creation

Vendor-contributed
  • Code quality / cleanliness

    Code generated by WYSIWYG editor is clean and validates according to W3C standards.

  • Content versioning

    The system tracks versions or has some sort of content archiving in place, so that users can go back to a previous version of the website if problems arise.

  • Admin section

    The admin page is easy to navigate and use.

  • Mobile optimization / responsive design

    The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

  • Publishing workflow

    The software allows users to set up a custom workflow for updating the website, including approval processes.

  • Content scheduling

    Users can schedule content to publish at a certain date and time.

Web Content Management

Vendor-contributed
  • Internal content search

    Users can use a search index to find content.

  • Content taxonomy

    Users can create multiple levels and types of content categories including tags.

  • SEO support

    The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

  • Browser compatibility

    The CMS helps users build webpages that function well on all or most Internet browsers.

  • Bulk management

    Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.

  • Availability / breadth of extensions

    There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

  • Built-in e-commerce / shopping cart

    The CMS natively allows for product management, including pricing and shopping cart functionality.

  • E-commerce / shopping cart extension

    The CMS has an extension or plug-in that allows for product management, including pricing and shopping cart functionality.

  • Import / export

    Users can batch import or export content.

Platform & Infrastructure

Vendor-contributed
  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

  • Internationalization / multi-language

    The software supports multiple languages, countries, currencies, etc.

Security

Vendor-contributed
  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

  • Multi-factor authentication

    Multi-factor authentication

  • Version history

    Version history

  • Simple roll-back capabilities

    Simple roll-back capabilities

CMS programming language or framework

Vendor-contributed
  • PHP

    PHP

  • Python

    Python

  • Java

    Java

  • .NET

    .NET