Insights from Consensus Reviewers
Based on 18 verified reviews published in the last 18 months
What positive or negative impact (i.e. Return on Investment or ROI) has Consensus had on your overall business objectives?
18 answeredConsensus has demonstrated a positive return on investment for businesses, primarily by optimizing the sales process and enhancing lead management. A significant portion of reviewers, 28%, reported experiencing a faster sales cycle, directly contributing to quicker deal closures. This efficiency gain is further supported by observations of time savings, noted by 22% of reviewers, particularly in reducing the need for additional demonstrations and freeing up sales engineering resources. Concurrently, the platform appears to improve the quality of interactions, with 22% of reviewers highlighting increased prospect engagement, leading to more informed and serious client evaluations. These operational efficiencies and improved engagement ultimately translate into tangible business growth, as 11% of reviewers specifically cited increased revenue and a higher volume of qualified leads.
Faster Sales Cycle
5 mentionsReviewers frequently reported that Consensus significantly accelerates the sales process. This acceleration is attribut…
Reviewers frequently reported that Consensus significantly accelerates the sales process. This acceleration is attributed to the platform's ability to streamline interactions and provide prospects with necessary information more efficiently, leading to quicker deal closures. The tool helps in reducing the overall time from initial contact to closing a sale, as noted by 28% of reviewers.
Time Savings
4 mentionsThe platform contributes to substantial time savings for sales teams and sales engineers. By providing prospects with s…
The platform contributes to substantial time savings for sales teams and sales engineers. By providing prospects with self-service access to product information and tailored content, it reduces the need for repetitive demonstrations and allows sales personnel to focus on more strategic activities. This efficiency was highlighted by 22% of reviewers.
Improved Prospect Engagement
4 mentionsConsensus enhances how prospects interact with product information, leading to more meaningful engagements. Reviewers o…
Consensus enhances how prospects interact with product information, leading to more meaningful engagements. Reviewers observed a marked increase in user engagement on their sites, suggesting that prospects become more invested and informed about the product. This deeper understanding results in more pointed questions during sales calls, as reported by 22% of reviewers.
Increased Revenue and Leads
2 mentionsThe efficiencies and improved engagement facilitated by Consensus have a direct impact on business growth. Reviewers in…
The efficiencies and improved engagement facilitated by Consensus have a direct impact on business growth. Reviewers indicated that the platform aids in generating a greater volume of leads and successfully closing both new and repeat business. This positive effect on the top line was noted by 11% of reviewers.
Better Lead Qualification
2 mentionsThe reporting features within Consensus provide valuable insights that assist in qualifying and disqualifying opportuni…
The reporting features within Consensus provide valuable insights that assist in qualifying and disqualifying opportunities more rapidly. This capability allows sales teams to prioritize follow-ups effectively, focusing their efforts on the most promising leads. This improvement in lead management was cited by 11% of reviewers.
Besides Consensus, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?
18 answeredReviewers frequently integrate other software solutions into their workflows alongside Consensus, with Salesforce CMS and Salesloft emerging as the most commonly mentioned tools. Salesforce CMS, a content management system, was cited by 6 of 18 reviewers, indicating its regular use within these professional environments. Salesloft, a sales engagement platform, was also a notable inclusion, mentioned by 4 of 18 reviewers as part of their daily operations. While the provided feedback primarily lists these tools without explicit sentiment regarding their performance or recommendation likelihood, their consistent appearance suggests they are considered integral to the broader technology stack. The absence of detailed positive or negative commentary within the mentions results in a mixed sentiment for these integrated solutions, highlighting their functional presence rather than specific performance evaluations.
Salesforce CMS
6 mentionsSalesforce CMS is a frequently mentioned content management system, cited by 6 of 18 reviewers as a tool regularly used…
Salesforce CMS is a frequently mentioned content management system, cited by 6 of 18 reviewers as a tool regularly used in conjunction with Consensus. Its consistent appearance across various review contexts suggests it plays a significant role in content management or delivery within these users' operational frameworks. While reviewers did not provide explicit feedback on its performance or features, its regular mention implies it is a functional and integrated part of their software ecosystem.
Salesloft
4 mentionsSalesloft, a sales engagement platform, is regularly used by a portion of the reviewer base, with 4 of 18 reviewers lis…
Salesloft, a sales engagement platform, is regularly used by a portion of the reviewer base, with 4 of 18 reviewers listing it among their essential software. Its recurring mention indicates its role in managing sales outreach and customer interactions, often alongside other CRM or content tools. The absence of specific performance commentary means its sentiment is categorized as mixed, reflecting its functional presence without explicit positive or negative endorsements from the provided data.
Describe how you use Consensus in your organization. What are the business problems the product addresses and what is the scope of your use case?
18 answeredReviewers primarily utilize Consensus to enhance their sales processes by shortening sales cycles and improving prospect engagement. A significant portion of the feedback, representing 28% of reviewers, indicates that the platform directly contributes to reducing the time it takes to close deals by enabling more efficient and targeted communication with prospects. This is closely linked to the ability to provide personalized demos, a capability highlighted by 5 of 18 reviewers, which allows sales teams to tailor content to specific prospect interests and needs. Furthermore, the product is frequently employed to educate and engage prospects early in the sales funnel, with 28% of reviewers noting its effectiveness in providing context and value before live interactions. This approach also helps optimize internal resources, as 2 of 18 reviewers reported that Consensus helps save valuable Sales Engineer time by reducing the need for them to be involved in every initial demo. The platform's ability to track prospect engagement with demo content is also valued, with 3 of 18 reviewers appreciating the insights it provides into prospect interest.
Shorten sales cycle
5 mentionsReviewers frequently cite Consensus as an effective tool for reducing the length of their sales cycles. By enabling the…
Reviewers frequently cite Consensus as an effective tool for reducing the length of their sales cycles. By enabling the rapid distribution of recorded demos, the platform allows prospects to quickly understand product value, accelerating their decision-making process before or between live meetings.
Personalized demos
5 mentionsThe ability to create and deliver personalized demos is a key benefit, identified by 5 of 18 reviewers. This functional…
The ability to create and deliver personalized demos is a key benefit, identified by 5 of 18 reviewers. This functionality allows sales teams to curate content that directly addresses specific prospect interests, enhancing engagement and providing a more relevant experience than generic presentations.
Educate and engage prospects
5 mentionsConsensus is widely used to educate and engage potential customers, with 28% of reviewers highlighting this benefit. Th…
Consensus is widely used to educate and engage potential customers, with 28% of reviewers highlighting this benefit. The platform provides prospects with a high-level overview of software features, allowing them to self-qualify and become more informed before committing to a live demonstration.
Track engagement
3 mentionsReviewers appreciate the platform's ability to track prospect engagement with demo content, a feature mentioned by 3 of…
Reviewers appreciate the platform's ability to track prospect engagement with demo content, a feature mentioned by 3 of 18 reviewers. This tracking provides valuable insights into what content resonates with prospects and helps sales teams identify opportune moments for follow-up, indicating strong interest.
Save Sales Engineer time
2 mentionsThe product helps optimize internal resources by reducing the demand on Sales Engineers, a benefit noted by 2 of 18 rev…
The product helps optimize internal resources by reducing the demand on Sales Engineers, a benefit noted by 2 of 18 reviewers. By enabling initial or complementary demos to be delivered without direct SE involvement, it allows these specialized resources to focus on more complex, high-value engagements.
Please provide some detailed examples of areas where Consensus has room for improvement.
18 answeredReviewers frequently highlight several areas where Consensus could be improved, primarily focusing on user experience, integration capabilities, and content management efficiency. The most frequently cited concern, mentioned by 5 of 18 reviewers, is the User Interface and overall User Experience, with specific feedback on navigation and clarity. Integration with other systems, particularly Salesforce, is another significant area for development, noted by 3 of 18 reviewers, who desire more robust data reporting. Additionally, the platform's content and demo management features, along with the setup and sending process, present opportunities for enhancement, each cited by 3 of 18 reviewers. These areas collectively suggest a user desire for a more streamlined, intuitive, and interconnected platform experience.
User Interface / User Experience
5 mentionsReviewers frequently express dissatisfaction with the platform's user interface and overall user experience. Specific c…
Reviewers frequently express dissatisfaction with the platform's user interface and overall user experience. Specific concerns include difficulties in navigation, a perceived lack of cleanliness in the UI design, and challenges with the video editing tool's ease of use. Additionally, some users find the analytics functions difficult to comprehend, indicating a need for improved clarity and intuitiveness in data presentation.
Integration with CRMs/Salesforce
3 mentionsA notable area for improvement, cited by 3 of 18 reviewers, is the product's integration capabilities, particularly wit…
A notable area for improvement, cited by 3 of 18 reviewers, is the product's integration capabilities, particularly with CRM systems like Salesforce. Users desire more comprehensive and seamless integration to enable better reporting and demonstrate the impact of the platform on sales cycles. The current managed package reporting in Salesforce is also noted as needing enhancement.
Content/Demo Management
3 mentionsReviewers indicate that the content and demo management features could be more efficient and user-friendly. There is a…
Reviewers indicate that the content and demo management features could be more efficient and user-friendly. There is a desire for clearer ranking of top-used demos within a company for easier access and understanding. Additionally, users would benefit from more streamlined options for bulk sending and one-click sending for frequently used demos.
Setup and Sending Process
3 mentionsThe process for setting up and sending content is another area identified for improvement by 3 of 18 reviewers. Users s…
The process for setting up and sending content is another area identified for improvement by 3 of 18 reviewers. Users seek a quicker and more intuitive setup experience before sharing content. Specific feedback also points to the date range selection being unintuitive, with a preference for a default search option for all content.
Functionality - Bulk Actions
2 mentions
Please provide some detailed examples of things that Consensus does particularly well.
18 answeredReviewers frequently highlight Consensus's effectiveness in streamlining the demo process, particularly its capabilities for sending and sharing pre-recorded demonstrations and tracking prospect engagement. The platform's ability to facilitate easy distribution of demos to stakeholders is a key benefit, noted by 7 of 18 reviewers, helping to potentially shorten sales cycles by reducing the need for multiple live presentations. Complementing this, 7 of 18 reviewers also praise the robust tracking and analytics features, which provide detailed insights into how prospects interact with the content. Furthermore, the system is recognized for its interactive demo functionality, allowing recipients to customize their viewing experience and explore content at their own pace, as mentioned by 3 of 18 reviewers. The overall ease of use and seamless integrations with other sales tools like Salesforce and Outreach also contribute to its positive reception.
Demo Sending and Sharing
7 mentionsReviewers consistently commend Consensus for simplifying the process of sending and sharing product demonstrations. The…
Reviewers consistently commend Consensus for simplifying the process of sending and sharing product demonstrations. The platform enables users to easily distribute pre-recorded demos to individual prospects or multiple stakeholders, which can help accelerate the sales process by reducing the need for repeated live presentations.
Tracking and Analytics
7 mentionsThe tracking and analytics features are highly valued by users, providing detailed insights into prospect engagement. R…
The tracking and analytics features are highly valued by users, providing detailed insights into prospect engagement. Reviewers appreciate the ability to monitor client activity and interest in the product, which helps in understanding how effectively the demos are performing.
Ease of Use
3 mentionsReviewers find the Consensus system to be user-friendly and intuitive. The platform's straightforward interface and per…
Reviewers find the Consensus system to be user-friendly and intuitive. The platform's straightforward interface and personalized layout contribute to a positive user experience, making it easy to navigate and utilize its features.
Integrations
3 mentionsThe platform's ability to integrate with other essential sales and communication tools is a significant advantage. Revi…
The platform's ability to integrate with other essential sales and communication tools is a significant advantage. Reviewers specifically mention its compatibility with systems like Outreach, Gmail, and Salesforce, enhancing workflow efficiency.