Consensus Reviews and Ratings

Rating: 9.8 out of 10

Score

9.8 out of 10

Community insights

TrustRadius Insights for Consensus are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly Platform: Reviewers have found Consensus to be an easy-to-use platform with a clear and intuitive interface. They appreciate the simplicity and effectiveness of the user experience, along with the availability of features and integrations, such as Salesforce.

Efficient Demo Process: The ability to track customer activities during demos is highly valued by users, enabling them to gain insights into customer interests and tailor their conversations accordingly. Users appreciate the visibility and tracking of customer interests within the demo, allowing for a better understanding of customer needs and preferences.

Personalized Engagement: Consensus is seen as a great way to introduce products or services through smart videos, enhancing engagement and generating leads. Users value the ability to personalize videos for specific customers and share them with colleagues, which they see as a major advantage.

Reviews

48 Reviews

Consensus for the win

Rating: 9 out of 10

Incentivized

June 12, 2025

Use Cases and Deployment Scope

I work at Blackbaud and use Consensus almost daily. As an account executive for current clients, it is very helpful to have prerecorded demonstrations at my disposal for clients to see functionality of what they own. I am also able to use it to prequalify any evaluations. My clients can get a high level view of our software and decide if its worth moving forward with. This enables clients to watch demonstrations on their own time before committing to a live demo. Using Consensus is very easy and user friendly. I am able to track who is watching what and if they are really engaged. I really enjoy using Consensus and would highly recommend it.

Pros

Help current clients see functionality of tools they own
Prequalify sales pursuits
Provide high level demonstrations to clients interested in an evaluation.

Cons

No problems with Consensus! I need our team to upload more content.

Likelihood to Recommend

- sales pursuits

- qualify interest in our solutions

- Share high level demos with board members and leadership that don't want to sit on a full demo.

Verified User

Account Manager in Sales (1001-5000 employees)

Vetted Review

2 years of experience

Best Demo Platform in the Market

Rating: 10 out of 10

Incentivized

May 2, 2025

Use Cases and Deployment Scope

I use Consensus to send out demos to prospects to move the sales cycle in a seamless manner. This workflow helps to better utilize our resources internally so that aren't looping in a Sales Engineer every time a prospect wants to see a demo. In addition, this saves the sales team a lot of time!

Pros

Integrates with gmail
integrates with Salesforce
allows for Template creations for flexibility

Cons

Clean up the UX/UI

Likelihood to Recommend

I would greatly recommend Consensus to a colleague or organization that has a sales team and focuses a lot of time on hosting demos. This would bring a seamless experience to that team and open up the doors to utilize resources in areas that bring in more revenue. Thanks again

Verified User

Team Lead in Sales (1001-5000 employees)

Vetted Review

1 year of experience

Consensus has revolutionized our sales cycle

Rating: 10 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

Consensus not only helps our account executives assessing the health of their opportunities in various ways, but our prospects also love this tool!

Pros

Ease of use
Customization
Accessibility - both as end users and for our prospects

Cons

Virtual backgrounds on personal intro videos

Likelihood to Recommend

Our prospects often iterate how helpful and essential has been to their evaluation processes, and to share resources internally at their organizations.

Verified User

Engineer in Sales (201-500 employees)

Vetted Review

1 year of experience

Consensus - we couldnt live without it

Rating: 10 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

Consensus is a vital part of our organisation, it helps us with lead generation, closing new business and also selling to our exsistent customer base. My job is to bring in new customers to the busniness and Consensus is a tool I could not do without. I would highly reccommend it to anyone.

Pros

They are incredible with their support.
The system is very easy to use
Any bugs are fixed immediatley but there is rarely any at all

Likelihood to Recommend

As I have mentioned before, Consensus has become a backbone of our bsuiness and sales process, it helps us with lead generation, closing new business and also selling to our exsistent customer base. My job is to bring in new customers to the busniness and Consensus is a tool I could not do without. I would highly reccommend it to anyone.

Zakaria Schaffer

Business Development Manager in Sales at Eque2 (201-500 employees)

Vetted Review

2 years of experience

Consensus helps a lot in our sales process

Rating: 9 out of 10

Incentivized

April 29, 2025

Use Cases and Deployment Scope

We use Consensus to generate relevant content for our software publishing business and to be able to send targeted and dedicated materials. Moreover, we give the permission to our partners also to provide content. Lastly, the fact that we can create tours and dynamique ones is very appreciated by users and also prospects and clients.

Pros

Tours
Outlook integration
multi branching demoboard
tracking

Cons

there is no simple feature to replace a person who left. It measn the name of this person will appear for ever whereas he could left for the competitor
the new range of dates is no intuitive or it should first per default to search for all content

Likelihood to Recommend

When you have an existing library with single video and tours, you can simply create demobards with a mix of them. Moreover, you can simply create a demobaord from an demo library content which is very fast to create.

However, when we want to address lots of people then, they will see a huge list at the beginning of the lap and becasue of that we have to split the demoboard into several ones but afterall the tracking is not relevant

Verified User

Consultant in Sales (5001-10,000 employees)

Vetted Review

1 year of experience

Excellent Software to Highlight demos and recaps

Rating: 10 out of 10

Incentivized

February 12, 2025

Use Cases and Deployment Scope

I use it daily to send follow ups and it is great to send prior to demos to uncover key stakeholders and highlight what the team wants to focus on for the demo

Pros

Follow up videos
Uncovers key stakeholders
Tracks interest in the product

Cons

Faster Thumbnail load times
Easier bulk send options
Make it easier for the clients to click what they want to see and not have to worry about hitting "not interested" for the ones they don't care about

Likelihood to Recommend

If you need to send follow up to clients or specific features you didn't have time to showcase. Can use it to create custom videos as well

Verified User

Employee in Sales (1001-5000 employees)

Vetted Review

3 years of experience

Easy to use and effective

Rating: 9 out of 10

Incentivized

January 6, 2025

Use Cases and Deployment Scope

We use Consensus to send product demos to prospects. Typically, these are cold out bounds to warm leads. After brief introduction to the values of the product, we’ll send a demo to the customer before we meet again to hitch really enables us to have a better discussion around product fit for the prospect.

Pros

Easy to send demos
Tracking features are great
Multiple viewers

Cons

Wish it had a watch all and skip choices function.
UI is a little clunky when choosing from library.
For commonly used demos, it would be great to have one click sending.

Likelihood to Recommend

Consensus is well suited for sending mini demos to prospects that have been vetted and are interested in the product. It’s great to see the areas of the product they have the most interest in which allows me to tailor the next in person meeting to match their interests. The reporting is good to know as well as it gives insights on how much time the prospect spent reviewing the material (if at all!)

Verified User

Account Manager in Sales (1001-5000 employees)

Vetted Review

1 year of experience

Shorten Your Sales Cycle

Rating: 10 out of 10

Incentivized

December 30, 2024

Use Cases and Deployment Scope

I have used Consensus as a selling tool at a couple different companies. Being able to send recorded demos to my prospects has led to reduced sales cycle times in multiple instances. In my current role, I run around 2 demos per day that last close to 2 hours – if I’m not able to get to everything I want to show in one session, I used Consensus demos as follow up materials. I get notifications when someone starts to watch, which signals that it is a good time to give them a call.

Pros

to potentially shorten your sales time and avoid multiple live demo's by having pre-recorded demos to send your prospects
See when prospects start watching demos
Create more detailed follow ups

Likelihood to Recommend

Sending pre-recorded demo's of specific areas of the software that I was not able to show during the initial live demonstration.

Verified User

Representative in Sales (1001-5000 employees)

Vetted Review

2 years of experience

Great tool for sharing demos with prospects

Rating: 8 out of 10

Incentivized

December 16, 2024

Use Cases and Deployment Scope

We use Consensus to create and share demos with prospects to showcase UX and UI of our platform

Pros

Create and monitor engagement with the demo
Create user flows of web platforms
Customise content for prospects

Cons

Video editing tool is not super easy to use
Set up settings before sharing could be easier

Likelihood to Recommend

Consensus is super when it comes to share demos or to wrap up sales meetings, providing a tool to showcase UX/UI of our platform. When you need to do some video editing, the provided tool seems to be a little outdated and difficult/slow to use. Customer support and customer success manger are GREAT

Verified User

Employee in Sales (51-200 employees)

Vetted Review

2 years of experience

Easy tool to share and track videos to your prospects and clients.

Rating: 10 out of 10

Incentivized

December 14, 2024

Use Cases and Deployment Scope

I'm commercial, and I use Consensus to share technical videos to explain what our company does. I think is very easy to use and also is good for tracking activity and interest of the client on these videos.

Pros

Personalize videos
Share Videos
Tracking client activity from these videos

Cons

From my point of view there is nothing to improve
I think this tool is ok for my use cases

Likelihood to Recommend

I think is good to share technical videos to client, as I dont have this quality to explain to them on this way. Is very good to send the Consensus video before we go to a live demo, this way our presales can adapt and personalize the demo without loosing time.

Verified User

Employee in Sales (51-200 employees)

Vetted Review

2 years of experience

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