This product assessment of Conga CPQ is based on a synthesis of 13 recent reviews, covering overall satisfaction, strengths, weaknesses, ROI, and time savings. Conga CPQ is primarily used for quote and pricing management, with 10 reviewers citing this as a core function. The platform facilitates quote generation, pricing control, approval workflows, and agreement creation. A key strength lies in its integration capabilities, highlighted by 7 reviewers, including integrations with CRM and SAP systems, as well as custom integrations via platforms like MS Azure. Reviewers report improvements to revenue generation and efficiency, with 23% noting increased revenue opportunities and another 23% reporting faster quote and deal cycle times. Time savings are a significant benefit, with 11 out of 13 reviewers confirming that Conga CPQ saves time through process automation and integration of pricing and configuration rules. However, some users (3 reviewers) have experienced limitations in handling large quotes, and others (3 reviewers) have encountered issues with the pricing engine, particularly around simultaneous pricing across multiple locations and net price calculations. Customization limitations were also noted by 2 reviewers. While Conga CPQ generally delivers a positive ROI and time savings, potential buyers should carefully evaluate its capabilities in handling complex pricing scenarios and large-scale operations.

Pros

Strong product configuration capabilities, cited by 4 of 13 reviewers.
Effective pricing and discount management, also noted by 4 of 13 reviewers.
User-friendly interface, appreciated by 2 reviewers.
Demonstrated time savings through process automation, reported by 11 of 13 reviewers.
Integration capabilities with CRM, SAP, and other platforms, mentioned by 7 reviewers.

Cons

Limitations in handling large quotes, cited by 3 reviewers.
Issues with the pricing engine, especially for simultaneous pricing across multiple locations, reported by 3 reviewers.
Customization limitations, particularly with custom code implementation and field customization, mentioned by 2 reviewers.
Performance issues, with complex pricing and billing leading to Salesforce HEAP errors, according to 1 reviewer.

From 13 reviews | Last Published April 23, 2026

Why it matters:

A majority of reviewers (11 out of 13) reported that Conga CPQ saved them time. Reviewers cited benefits such as automation of processes, streamlined workflows, and faster turnaround times for quotes. Several reviewers specifically mentioned time savings due to the integration of pricing and configuration rules, which reduced errors and training time.

“Yes, consistent process rolled out globally”

Why it matters:

A significant portion of reviewers, 10 out of 13, use Conga CPQ for managing quotes and pricing. They report that it simplifies the quoting process, enables quick quote generation for clients, and facilitates pricing adjustments based on markups and discounts. The platform also supports the creation of quotes, identification of upsell opportunities, and management of discounting and approval workflows.

“We use Conga CPQ and Billing to configure pricing for Home-To-School bus routes transporting students from home to school and back again.”

Why it matters:

Integration capabilities and diverse use cases are also notable, with 7 of 13 reviewers mentioning them. Conga CPQ is integrated with CRM solutions like Salesforce and SAP, as well as other applications through microservices architectures. These integrations facilitate various processes, including managing bus routes, selling HCM products, and incorporating daily usage data.

“global process for quoting and integration with SF”

Conga CPQ is designed to decrease data processing time by powering pricing rules, configuration rules, and digital commerce. Please describe whether or not Conga CPQ has saved you time.

From 13 reviews | Last Published April 23, 2026

Summary

This report analyzes 13 recent reviews to assess whether Conga CPQ saves users time. A significant portion of reviewers, 11 out of 13, indicated that Conga CPQ has saved them time through process automation and the integration of pricing and configuration rules. Benefits include reduced errors, faster turnaround times, and more efficient product configuration. However, 2 reviewers mentioned performance issues, with one noting that complex pricing and billing can lead to Salesforce HEAP errors, suggesting that while Conga CPQ generally saves time, there are areas where performance could be improved.

Related topics

Saved time Performance issues

Top Quotes

Saved time

“Yes, consistent process rolled out globally”

Performance issues

“In some ways yes - it's vastly superior to xls macros. Although because of our complex pricing/billing we often run into Salesforce HEAP errors.”

What positive or negative impact (i.e. Return on Investment or ROI) has Conga CPQ had on your overall business objectives?

From 13 reviews | Last Published April 23, 2026

Summary

This report synthesizes 13 recent reviews to assess Conga CPQ's impact on overall business objectives. Reviewers most frequently cited improvements to revenue generation and efficiency. Specifically, 3 of 13 reviewers (23%) mentioned increased revenue or opportunities, with one noting $4M in discovered revenue opportunities after standardizing contracts in Conga. Another 3 reviewers (23%) highlighted improved efficiency and speed, such as faster quote times and deal cycle times. Additionally, 2 reviewers (15%) pointed to improvements in the quote process itself, including increased productivity and ease of quote creation. These factors collectively suggest a positive impact on business objectives related to sales and operational performance.

Top Quotes

Increased Revenue/Opportunities

“We have transformed 60 sites (110 contracts) from customized xls spreadsheets to bill and standardized them in Conga. This resulted in $4M in discovered revenue opportunities.”

Improved Efficiency/Speed

“Updated platform allows greater flexibility and speed to respond to shifts in business models”

Improved Quote Process

“Reduction in training time Increase in productivity Ease of quote creation process”

Describe how you use Conga CPQ in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 13 reviews | Last Published April 23, 2026

Summary

This report synthesizes 13 recent reviews to understand how organizations use Conga CPQ and the business problems it addresses. A primary use case revolves around quote and pricing management, mentioned by 10 reviewers. Conga CPQ is used to generate quotes, manage pricing, track approvals, and create agreements. Reviewers also highlight the platform's integration capabilities and its use within various business contexts, with 7 reviewers mentioning integration and specific use cases. These include integration with CRM and SAP systems, as well as custom integrations via platforms like MS Azure. The scale of Conga CPQ's deployment varies, with one reviewer noting its use by over 2,000 users.

Top Quotes

Quote and Pricing

“We use Conga CPQ and Billing to configure pricing for Home-To-School bus routes transporting students from home to school and back again.”

Integration and Use Case

“global process for quoting and integration with SF”

Please provide some detailed examples of areas where Conga CPQ has room for improvement.

From 13 reviews | Last Published April 23, 2026

Summary

This report analyzes 13 recent reviews to identify areas where Conga CPQ users see room for improvement. A recurring concern, raised by 3 reviewers, involves limitations in handling large quotes, suggesting a need for enhanced capabilities in this area. Another 3 reviewers cited issues with the pricing engine, specifically around simultaneous pricing across multiple locations and net price calculations. Customization limitations were also noted by 2 reviewers, who pointed to challenges with custom code implementation and the inability to customize certain fields. These issues suggest that while Conga CPQ offers a range of functionalities, some users experience difficulties with complex pricing scenarios, large-scale operations, and tailoring the system to their specific needs.

Top Quotes

Large Quote Handling

“Additional features and function to support large quotes.”

Pricing Engine Issues

“Pricing similar products at multiple locations simultaneously”

Customization Limitations

“Solutions requiring custom code are not user friendly”

Please provide some detailed examples of things that Conga CPQ does particularly well.

From 13 reviews | Last Published April 23, 2026

Summary

This report synthesizes 13 recent reviews to identify areas where Conga CPQ performs well, according to its users. A significant portion of reviewers (4 of 13) highlight the platform's product configuration capabilities, with an equal number (4 of 13) praising its pricing and discount management features. Several reviewers (2 of 13) also appreciated the user-friendly interface. These elements appear to contribute to a positive user experience by streamlining the sales process through flexible configuration, precise pricing control, and an intuitive design.

Top Quotes

Product Configuration

“easy configuration of products”

Pricing and Discounts

“localize with country pricing”

User-Friendly Interface

“Intuitive, streamlined flow”

View All Reviews

Conga CPQ Reviews

70 Reviews

Conga CPQ for Transportation

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga CPQ and Billing to configure pricing for Home-To-School bus routes transporting students from home to school and back again. We also use it to price shuttles and field trips. We have integrated Conga/SF with dispatch system via MSAzure to bring in daily usage quantities. We batch up all the quantities at the end of the month to create a monthly invoice for our customers. We also use Conga and SF for reporting to give insight back upstream to our bid/pricing team to standardize pricing/offerings where possible.

Pros

Standard Invoice Run
Invoice run and send to customer
Allow for pricing flexibility

Cons

Controls in billing - e.g. don't allow a due date that is prior to invoice date
Support - we find that our implementation/use of the product is very different from the core use cases
Profuct Catalog/Price list mgmt

Likelihood to Recommend

Conga CPQ is flexible in the price setup. We achieve a lot of customized pricing setups using CPQ. Usage flowing into billing works well also.

The Conga cart is a huge painpoint for us. We bill each route and trip we run individually so we have a very large amount of manual, complex cart configuration.

Verified User

Director in Finance and Accounting (1001-5000 employees)

Vetted Review

4 years of experience

Happy Conga CPQ Power user

Rating: 9 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

I use Conga CPQ for quote and contract management. I use it for commercial proposals for both domestic and international customers. It helps streamline configuration and approval processes. Our business requirements can be complex. Conga helps to simply the process, including template usage, which saves time. It also allows for easy reporting.

Pros

Simplifies the Quote process
Allows customization for organization needs
Stores information for easy access

Cons

Opens certain pages in a new page, this an be confusing to new users
maintains previous pricing in the extended price section while maintaining the list price section

Likelihood to Recommend

Conga CPQ works well with the approval process. It easily allows us to customize our requirements based on the function. For example the approvals for a quote are different when adding custom items, as well as the approval process for Contracts with firm fixed pricing. It has all the functions required to allow cross department needs. NOP for Finance purposes and Concession calculations for Contracts are a few examples.

Verified User

Employee in Legal (5001-10,000 employees)

Vetted Review

9 years of experience

Conga CPQ recommended

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga CPQ to interface with our CRM solution to create quotes on behalf of the sellers, identify upsell opportunities, and drive the discounting and approval process and allow our sellers and business partners to create quotes themselves. We have eliminated hand-offs within our process, simplified workflows, and been able to maintain our own data models while utilizing Conga CPQ as the engine to price, quote, and allow sellers to update quotes real time.

Pros

Support community for system development
Flexible configuration that allows easy changes as business model changes

Cons

Additional features and function to support large quotes.
Solutions requiring custom code are not user friendly

Likelihood to Recommend

Conga CPQ has been a flexible solution for us to enable our sellers and partners to quote and renew our portfolio with an integrated solution with minimal handoffs for approvals and quote updates

Verified User

Professional in Information Technology (10,001+ employees)

Vetted Review

7 years of experience

Conga CPQ Success story

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga CPQ as our primary quoting platform for our business. We urgently do only net new deals through the CPQ and have a robust product oferring with over 100,000 price points

Pros

Attribute driven pricing
Rule driven pricing
Price list management
Proposal Doc generation

Cons

Large carts
Pricing similar products at multiple locations simultaneously
ease of discounting without X-author

Likelihood to Recommend

Conga CPQ is well suited for those that need a simple solution for managing price books and price lists. It does a great job, but struggles at scale on the salesforce platform. We have seen that the Advantage platform is bringing significant speed increases and scales better so we have high hopes that it will be the solution for larger scale deployments

Verified User

Project Manager in Product Management (501-1000 employees)

Vetted Review

8 years of experience

CPQ and CLM Transforming Businesses and Beyond

Rating: 10 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We have build several CPQ applications from scratch but the versalitiy and rich products with Conga provides are just great and should be used for growth and success of the customers

Pros

CPQ and CLM is great and the product versatility is unique with very easy to use not requiring any specialized knowledge
API integration
portability and fitment to many business areas
can solve x=complex business problems

Cons

integrate more AI
make easier to use by embedding steps and instructions within

Likelihood to Recommend

will recommend to everyone. No need to build projects from scratch and CLM and CPQ solution offered by Conga fits every kind of business case

Verified User

Manager in Engineering (10,001+ employees)

Vetted Review

5 years of experience

Solid Configure Price Quote Tool

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We utilize Conga CPQ to manage our sales process. It's our way to manage our products, configuration, pricing and quotes. We are slowly growing to also add in the contract lifecycle as well.

Pros

Manage products
Manage configurations
Build Quotes

Cons

Costing
Price build up
Ability to provide options.

Likelihood to Recommend

It does a great job of being able to build out configured projects, but it does not handle customizations beyond the pre-built configurations very well.

Verified User

Manager in Information Technology (5001-10,000 employees)

Vetted Review

5 years of experience

Conga CPQ Review

Rating: 10 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga CPQ to learn and test out new features, and understand what functionality can be used for automating business flows in the Quote to Cash space.

Pros

Intuitive, streamlined flow
Handles Enterprise level quotes
User friendly, guided selling

Cons

Support for 3rd party Product configurator is missing
Pricing engine needs to be made more robust
Handling of very large quotes is not there

Likelihood to Recommend

For creating quotes quickly, Conga CPQ is good

For creating large quotes, it is limited

Verified User

Director in Professional Services (501-1000 employees)

Vetted Review

10 years of experience

Conga CPQ for financial services

Rating: 10 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We are using Conga CPQ today for our end to end sales process.

Pros

Configuring pricing and discounts
Easily finding the products for my customer
Automating our discount and term approval process

Cons

Complex product configurations
Addressing cross business bundles

Likelihood to Recommend

Conga CPQ has helped automate our offline sales process

Verified User

Director in Legal (1001-5000 employees)

Vetted Review

8 years of experience

Conga CPQ Review

Rating: 7 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

global process for quoting and integration with SF

Pros

localize with country pricing
easy configuration of products
validation

Cons

faster performance
more intuitive error messages
High complex and low complex processing

Likelihood to Recommend

facilitiates ease of quote creation and approval processes. Allows for an interactive process including inputs from cross functional teams.

Erica Hernandez

Sr manager in Sales at Abbott (5001-10,000 employees)

Vetted Review

5 years of experience

Conga CPQ in complex business

Rating: 8 out of 10

Incentivized

May 7, 2025

Use Cases and Deployment Scope

Conga helps Sellers to easily and quickly get quotes to the clients. In our business we use Conga CPQ with all the pricing and approval automation functions. We have several integrations with other applications and use a Microservices architecture which creates an E2E experience for the Sellers and customer advocates. Conga CPQ is used by more than 2k users currently and we achieved to build a stable environment over the last years

Pros

Approval process

Cons

Cart layout

Likelihood to Recommend

More flexibility to configure the system without custom coding

Verified User

Manager in Information Technology (10,001+ employees)

Vetted Review

8 years of experience

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