Conga CPQ Reviews and Ratings

Rating: 8.5 out of 10

Score

8.5 out of 10

Community insights

TrustRadius Insights for Conga CPQ are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Advanced Pricing Rules: Users have praised the highly advanced pricing rules in the system, eliminating the need for custom code and making pricing strategies more efficient. This feature streamlines the pricing process and enhances overall productivity for users.

Configurability for Various Sales Types: Customers appreciate the highly configurable user experience that supports various types of sales simultaneously, providing them with flexibility and adaptability to cater to diverse sales scenarios effectively. The system's versatility in accommodating different sales models is a significant advantage highlighted by users.

Regular Releases of Enhancements: The regular releases of enhancements and new features are well-received by users, allowing for continuous improvement and ensuring that their evolving needs are met effectively. This consistent enhancement cycle demonstrates a commitment to keeping the system up-to-date and aligned with user requirements.

Reviews

70 Reviews

Conga CPQ for Transportation

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga CPQ and Billing to configure pricing for Home-To-School bus routes transporting students from home to school and back again. We also use it to price shuttles and field trips. We have integrated Conga/SF with dispatch system via MSAzure to bring in daily usage quantities. We batch up all the quantities at the end of the month to create a monthly invoice for our customers. We also use Conga and SF for reporting to give insight back upstream to our bid/pricing team to standardize pricing/offerings where possible.

Pros

Standard Invoice Run
Invoice run and send to customer
Allow for pricing flexibility

Cons

Controls in billing - e.g. don't allow a due date that is prior to invoice date
Support - we find that our implementation/use of the product is very different from the core use cases
Profuct Catalog/Price list mgmt

Likelihood to Recommend

Conga CPQ is flexible in the price setup. We achieve a lot of customized pricing setups using CPQ. Usage flowing into billing works well also.

The Conga cart is a huge painpoint for us. We bill each route and trip we run individually so we have a very large amount of manual, complex cart configuration.

Verified User

Director in Finance and Accounting (1001-5000 employees)

Vetted Review

4 years of experience

Happy Conga CPQ Power user

Rating: 9 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

I use Conga CPQ for quote and contract management. I use it for commercial proposals for both domestic and international customers. It helps streamline configuration and approval processes. Our business requirements can be complex. Conga helps to simply the process, including template usage, which saves time. It also allows for easy reporting.

Pros

Simplifies the Quote process
Allows customization for organization needs
Stores information for easy access

Cons

Opens certain pages in a new page, this an be confusing to new users
maintains previous pricing in the extended price section while maintaining the list price section

Likelihood to Recommend

Conga CPQ works well with the approval process. It easily allows us to customize our requirements based on the function. For example the approvals for a quote are different when adding custom items, as well as the approval process for Contracts with firm fixed pricing. It has all the functions required to allow cross department needs. NOP for Finance purposes and Concession calculations for Contracts are a few examples.

Verified User

Employee in Legal (5001-10,000 employees)

Vetted Review

9 years of experience

Conga CPQ recommended

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga CPQ to interface with our CRM solution to create quotes on behalf of the sellers, identify upsell opportunities, and drive the discounting and approval process and allow our sellers and business partners to create quotes themselves. We have eliminated hand-offs within our process, simplified workflows, and been able to maintain our own data models while utilizing Conga CPQ as the engine to price, quote, and allow sellers to update quotes real time.

Pros

Support community for system development
Flexible configuration that allows easy changes as business model changes

Cons

Additional features and function to support large quotes.
Solutions requiring custom code are not user friendly

Likelihood to Recommend

Conga CPQ has been a flexible solution for us to enable our sellers and partners to quote and renew our portfolio with an integrated solution with minimal handoffs for approvals and quote updates

Verified User

Professional in Information Technology (10,001+ employees)

Vetted Review

7 years of experience

Conga CPQ Success story

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga CPQ as our primary quoting platform for our business. We urgently do only net new deals through the CPQ and have a robust product oferring with over 100,000 price points

Pros

Attribute driven pricing
Rule driven pricing
Price list management
Proposal Doc generation

Cons

Large carts
Pricing similar products at multiple locations simultaneously
ease of discounting without X-author

Likelihood to Recommend

Conga CPQ is well suited for those that need a simple solution for managing price books and price lists. It does a great job, but struggles at scale on the salesforce platform. We have seen that the Advantage platform is bringing significant speed increases and scales better so we have high hopes that it will be the solution for larger scale deployments

Verified User

Project Manager in Product Management (501-1000 employees)

Vetted Review

8 years of experience

CPQ and CLM Transforming Businesses and Beyond

Rating: 10 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We have build several CPQ applications from scratch but the versalitiy and rich products with Conga provides are just great and should be used for growth and success of the customers

Pros

CPQ and CLM is great and the product versatility is unique with very easy to use not requiring any specialized knowledge
API integration
portability and fitment to many business areas
can solve x=complex business problems

Cons

integrate more AI
make easier to use by embedding steps and instructions within

Likelihood to Recommend

will recommend to everyone. No need to build projects from scratch and CLM and CPQ solution offered by Conga fits every kind of business case

Verified User

Manager in Engineering (10,001+ employees)

Vetted Review

5 years of experience

Solid Configure Price Quote Tool

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We utilize Conga CPQ to manage our sales process. It's our way to manage our products, configuration, pricing and quotes. We are slowly growing to also add in the contract lifecycle as well.

Pros

Manage products
Manage configurations
Build Quotes

Cons

Costing
Price build up
Ability to provide options.

Likelihood to Recommend

It does a great job of being able to build out configured projects, but it does not handle customizations beyond the pre-built configurations very well.

Verified User

Manager in Information Technology (5001-10,000 employees)

Vetted Review

5 years of experience

Conga CPQ Review

Rating: 10 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga CPQ to learn and test out new features, and understand what functionality can be used for automating business flows in the Quote to Cash space.

Pros

Intuitive, streamlined flow
Handles Enterprise level quotes
User friendly, guided selling

Cons

Support for 3rd party Product configurator is missing
Pricing engine needs to be made more robust
Handling of very large quotes is not there

Likelihood to Recommend

For creating quotes quickly, Conga CPQ is good

For creating large quotes, it is limited

Verified User

Director in Professional Services (501-1000 employees)

Vetted Review

10 years of experience

Conga CPQ for financial services

Rating: 10 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We are using Conga CPQ today for our end to end sales process.

Pros

Configuring pricing and discounts
Easily finding the products for my customer
Automating our discount and term approval process

Cons

Complex product configurations
Addressing cross business bundles

Likelihood to Recommend

Conga CPQ has helped automate our offline sales process

Verified User

Director in Legal (1001-5000 employees)

Vetted Review

8 years of experience

Conga CPQ Review

Rating: 7 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

global process for quoting and integration with SF

Pros

localize with country pricing
easy configuration of products
validation

Cons

faster performance
more intuitive error messages
High complex and low complex processing

Likelihood to Recommend

facilitiates ease of quote creation and approval processes. Allows for an interactive process including inputs from cross functional teams.

Erica Hernandez

Sr manager in Sales at Abbott (5001-10,000 employees)

Vetted Review

5 years of experience

Conga CPQ in complex business

Rating: 8 out of 10

Incentivized

May 7, 2025

Use Cases and Deployment Scope

Conga helps Sellers to easily and quickly get quotes to the clients. In our business we use Conga CPQ with all the pricing and approval automation functions. We have several integrations with other applications and use a Microservices architecture which creates an E2E experience for the Sellers and customer advocates. Conga CPQ is used by more than 2k users currently and we achieved to build a stable environment over the last years

Pros

Approval process

Cons

Cart layout

Likelihood to Recommend

More flexibility to configure the system without custom coding

Verified User

Manager in Information Technology (10,001+ employees)

Vetted Review

8 years of experience

Loading Reviews List....

Home
,
CPQ
,
Conga CPQ
,
Reviews and Ratings