Conga CLM

Score8.7 out of 10

56 Reviews and Ratings

What is Conga CLM?

Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.

Categories & Use Cases

Media

Conga CLM: Importing an offline document

1 / 5

Contract creation
Includes a document generator and tools for creating new contracts.
Category average: 8.8
Contract editing
Contracts can go through multiple drafts and revisions; the software supports multiple versions and version comparison.
Category average: 8.7
Contract database
Contracts are stored and organized in a central repository.
Category average: 8.4

Guided logic
Automated questions (based on company policies and the circumstances of the deal) help with the contract authoring process; this is an example of partial automation.
Category average: 7.1
Collaborating on contracts
Internal and external users can collaborate on contracts without changing the text of the contract; this may be done through comments, questions, and/or message board conversations.
Category average: 8
MS Word plug-in
Users can make changes to contract language using Microsoft Word.
Category average: 6.9

Cindy Barber

DevOps in Information Technology at Iron Mountain (501-1000 employees employees)

Use Cases and Deployment Scope

As all of our sales and contracting processes are through the Salesforce system with Conga CLM we are able to manage and keep customer data easily and track many components that are needed for various levels of the company.

Pros

Tracking and maintaining various levels of data throughout the contracting process
Our ability to do more redlining through the contracting process within the system.
Allowing for controls in generating documents

Cons

Some of the decisions that are made when creating an agreement can cause some questions or confusion, such as how configurations "save"
A better way to allow for revisions that transition forward (as we have written our own revision process.)

Return on Investment

The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.

Other Software Used

Conga CPQ, Salesforce Data Cloud

Brennan Blair

Sales Executive in Sales at Nuqleous (51-200 employees employees)

Use Cases and Deployment Scope

Conga CLM provides reliable insights for most sales engagement contracts in the enterprise. It enables my team to sign and negotiate best prices for our commodities before initiating any transaction. It has streamlined workflows from my desk with 100% implementation accuracy. The platform has unlocked hidden opportunities by inviting other business partners on table to negotiate on win-win trade deals.

Pros

Enhancement of reliable negotiation terms.
Generation of quick and secure contracts.

Cons

The complex learning curve requires robust training.
The performance has been ever solid.

Return on Investment

We have achieved positive ROI from most successful deals.
The platform has effectively accelerated sales cycle.

Other Software Used

Splunk AppDynamics, Miro, IBM Blueworks Live

Max Evans

Logistics Coordinator in Product Management at Unify Logistic Solutions (201-500 employees employees)

Use Cases and Deployment Scope

We use Conga CLM as a central nervous system for our contracting processes. Before, contract management was a pain area, digging through emails, legacy systems, and shared drives just to find the right version or clause. Now, everything’s in one place, searchable, and standardized. Especially because we have a lot of paperwork that needs to be shared with clients like invoices, BOL, POD, and more, so Conga CLM is a great match for us.

Pros

Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
Live dashboards let you track contract statuses without having to dig through emails or call someone.

Cons

Some screens can feel cluttered, especially for new folks.
Creating new custom workflows can be a challenging task, we had to invest heavily on it.

Return on Investment

Vendor onboarding process has been so much faster and better, resulting in more buisness and revenue. It's a bit costly but has also increased our overall ROI.
Conga’s version control and clause consistency helped us to reduce the post signing disputes. That’s saved us a few awkward calls and trouble.
Better resource optimization buisness decisions with the live dashboard, also leading to increased revenue and growth.

Alternatives Considered

PandaDoc

Other Software Used

Descartes Transportation Management Suite, Conga Composer, Seamless.AI

Susang Ramesh View profile

Lead - Product Marketing in Marketing at OJCommerce (201-500 employees employees)

Use Cases and Deployment Scope

Conga CLM has been very useful for us, and we primarily use it to create, manage, and maintain contracts with our warehouse partners and our shipping partners. Earlier, there was no real clarity in terms of contracts, and we were facing major challenges in renewing the contracts, given the difficult tariff times. With the introduction of Conga CLM, all this process has been streamlined

Pros

Cross team collaboration is very smooth and easy with Conga CLM
Integration with PIM solutions and CRM platforms is very much efficient
Pre approved templates are very good and help us close deals and frame contracts in a much quicker way

Cons

There are very less customizations available within Conga CLM which could be improved
The Obligation management capability of Conga CLM needs more work
There are very less help articles available which makes it very much tricky for new users to start using the platform

Return on Investment

With efficient contract generation, we have managed to boost our overall revenue by 14% last Quarter.
Conga CLM has a contract repository which helps us search for specific contracts. This has saved a lot of time for us, enabling us to do more.
With the in-built AI capabilities, the number of errors have drastically reduced and our overall efficiency has improved by 20%

Other Software Used

Perplexity, Paperflite, Aurachain

Anish Chetri

Supervisor in Product Management at Alorica (201-500 employees employees)

Use Cases and Deployment Scope

I use Conga CLM to manage contracts efficiently in my organization. It helps out organisation with contract creation, approval workflows, and other processes like compliance tracking. Less chances of errors. The biggest problem it solves is ensuring timely approvals.

Pros

It reduces manual work, resulting in less time consumed.
Helps to maintain legal and regulatory standards.
Monitors contract milestones, renewals, and expirations. Also resulting in less time consumed.