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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga CLM

    Score8.9 out of 10
    N/AConga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A

    DocuSign CLM

    Score8.2 out of 10
    N/ADocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.

    $15

    per month

    Pricing
    Conga CLMDocuSign CLM
    Editions & Modules
    No answers on this topic
    Personal
    $15
    per month
    Real Estate Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per user/per month
    Standard
    $40
    per user/per month
    Business Pro
    $60
    per user/per month
    Starter
    $75
    per month
    Intermediate
    $450
    per month
    Advanced Solutions
    Contact sales team
    Real Estate Plus, Broker Edition
    Contact sales team
    Sandbox Account
    Free
    Enterprise Offerings
    Contact sales team
    Offerings
    Pricing Offerings
    Conga CLMDocuSign CLM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency—
    More Pricing Information
    Community Pulse
    Conga CLMDocuSign CLM
    Considered Both Products
    Conga
    Chose Conga CLM
    DocuSign CLM takes time to implement the solution, and as per our analysis, Conga CLM has the edge on Advanced approvals and XAuthor and templates.
    Incentivized
    Chose Conga CLM
    DocuSign CLM was not cost-effective for the client as the client was already using Conga Composer and Conga Sign so it doesn't make sense to go with other CLM than Conga. As it gives the perfect integrated solution with Conga Composer and Conga Sign. And it proves to be a …
    Incentivized
    Chose Conga CLM
    We looked at several contract management tools like Adobe Acrobat Sign for business, dousign cl, and Ironclad before choosing conga clm. While each had its strengths, conga clm stood out because of its powerful automation, deep Salesforce integration , and flexible setup …
    Incentivized
    Chose Conga CLM
    Conga CLM is far more capable and works very well with our existing systems.
    Incentivized
    Chose Conga CLM
    DocuSign is higher up on the Gartner Quadrant.
    Incentivized
    Chose Conga CLM
    Business decision, ease of use
    Incentivized
    Chose Conga CLM
    Features and Functionality: Conga CLM offers a range of features such as contract authoring, automated workflows, collaboration, version control, reporting, and analytics. It is designed to streamline the entire contract lifecycle. When comparing against other solutions, …
    Incentivized
    Chose Conga CLM
    It had definitely made life more easier as Conga Revenue Lifecycle Cloud helps unify and automate all revenue-generating processes to help you increase customer lifetime value. Conga can transform the way you do business by reimagining the art of the possible and implementing …
    Incentivized
    Chose Conga CLM
    DocuSign offers standalone solution that doesn't require Salesforce licenses for all peripheral users of the CLM tool. It also offered a lot more flexibility. Selected Conga based on the sister company experience of using Apptus (existing internal expertise in solving our …
    Incentivized
    Chose Conga CLM
    Conga CLM is a great tool as it has seamless integration with Salesforce and provides a good user interface with minimal user training, which increases the overall productivity of our organization. It has plugins that help in extended functionality, powerful add-ons, and …
    Incentivized
    Chose Conga CLM
    Conga has features similar to many of these other tools. They all have good and bad features depending on your needs. It really just boiled down to the lack of support from Conga. We were installed and then forgotten. When new features came out, it was up to us to 'discover' …
    Incentivized
    Chose Conga CLM
    Honestly I think Conga CLM is overall a better option with it's eord class automation capabilities and deeper integration with Salesforce.
    Incentivized
    DocuSign
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    80 Answers
    91%
    Would buy again
    31 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    67 Answers
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    77 Answers
    91%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    42 Answers
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    56 Answers
    96%
    Implementation went as expected
    22 Answers
    Features
    Conga CLMDocuSign CLM
    Contract Authoring
    Comparison of Contract Authoring features of Conga CLM and DocuSign CLM
    Feature
    Conga CLM
    7.9
    28 Ratings
    1% below category average
    DocuSign CLM
    7.5
    1 Ratings
    6% below category average
    Contract creation9.227 Ratings8.01 Ratings
    Contract templates7.627 Ratings8.01 Ratings
    Clause library/saved fields7.728 Ratings8.01 Ratings
    Guided logic7.326 Ratings6.01 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga CLM and DocuSign CLM
    Feature
    Conga CLM
    7.5
    27 Ratings
    10% below category average
    DocuSign CLM
    7.6
    1 Ratings
    9% below category average
    Contract sharing8.027 Ratings8.01 Ratings
    Contract editing8.926 Ratings8.01 Ratings
    Collaborating on contracts7.226 Ratings7.01 Ratings
    MS Word plug-in5.523 Ratings00 Ratings
    Approval process7.627 Ratings8.01 Ratings
    Interdepartmental workflows7.825 Ratings7.01 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga CLM and DocuSign CLM
    Feature
    Conga CLM
    8.6
    26 Ratings
    4% above category average
    DocuSign CLM
    8.3
    1 Ratings
    0% above category average
    Contract database8.626 Ratings8.01 Ratings
    Contract search8.625 Ratings7.01 Ratings
    Contract milestone reminders & alerts8.323 Ratings8.01 Ratings
    Custom contract reports8.324 Ratings8.01 Ratings
    Tracking contract status8.425 Ratings9.01 Ratings
    Compliance check7.822 Ratings10.01 Ratings
    Contract Management
    Comparison of Contract Management features of Conga CLM and DocuSign CLM
    Feature
    Conga CLM
    -
    Ratings
    DocuSign CLM
    8.2
    2 Ratings
    6% above category average
    Contract Storage00 Ratings8.01 Ratings
    Advanced Search and Filtering00 Ratings8.01 Ratings
    Customizable Contract Templates00 Ratings8.01 Ratings
    Workflow Acceleration00 Ratings9.01 Ratings
    E-Signatures00 Ratings9.52 Ratings
    Reminders and Alerts00 Ratings8.01 Ratings
    Analytics and Reporting00 Ratings7.01 Ratings
    Integration with other Systems00 Ratings8.01 Ratings
    Best Alternatives
    Conga CLMDocuSign CLM
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    DocuSign CLM
    Score8.2 out of 10
    Conga CLM
    Score8.9 out of 10
    Enterprises
    Icertis
    Score9.8 out of 10
    Conga CLM
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga CLMDocuSign CLM
    Likelihood to Recommend
    7.9
    (28 ratings)
    8.2
    (37 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    1.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga CLMDocuSign CLM
    Likelihood to Recommend
    Conga
    With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
    Incentivized
    Read full review
    DocuSign
    DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
    Incentivized
    Read full review
    Pros
    Conga
    • Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
    • Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
    • Live dashboards let you track contract statuses without having to dig through emails or call someone.
    Incentivized
    Read full review
    DocuSign
    • Alerts when documents are signed
    • Notifications if customers don't complete any or all of their required tasks
    • Showing clients exactly where to sign
    • Making signing easy and fast
    Incentivized
    Read full review
    Cons
    Conga
    • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
    • It does not support grandparent relationship for merge field population.
    • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
    Incentivized
    Read full review
    DocuSign
    • Increase sending limit for initial plans
    • Faster return for client service requests
    • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Usability
    Conga
    The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Reliability and Availability
    Conga
    Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Performance
    Conga
    Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Support Rating
    Conga
    Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
    Incentivized
    Read full review
    DocuSign
    I am constantly experiencing issues with SpringCM.
    Incentivized
    Read full review
    In-Person Training
    Conga
    Conga University is very well made. Loved it!
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Online Training
    Conga
    Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Implementation Rating
    Conga
    The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Alternatives Considered
    Conga
    We looked at several contract management tools like Adobe Acrobat Sign for business, dousign cl, and Ironclad before choosing conga clm. While each had its strengths, conga clm stood out because of its powerful automation, deep Salesforce integration , and flexible setup options. Unlike the others it offers a complete solution everything from creating and approving contracts to getting the signed all in one place. It turned out to be the best fit for our growing company since it handles complex processes easily and keeps everyone across departments on the same page.
    Incentivized
    Read full review
    DocuSign
    DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
    Incentivized
    Read full review
    Scalability
    Conga
    Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Return on Investment
    Conga
    • Clients have reported a huge improvement in the time spent in processing contracts.
    • Better management of contract data.
    • Ease in forwarding for signatures.
    • Overall transparency in data.
    • Provides an opportunity for managers and supervisors to easily keep track of the work done by their teams.
    Incentivized
    Read full review
    DocuSign
    • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
    • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
    • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
    Incentivized
    Read full review
    ScreenShots

    Conga CLM Screenshots

    Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy