Conga Composer Public Administration Reviews & Insights

Score9.6 out of 10

197 Reviews and Ratings

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#1 most frequent

Professional, Scientific, and Technical Services

21.8%

63 installations of 289

#2 most frequent

Information

17.0%

49 installations of 289

#3 most frequent

Finance and Insurance

14.9%

43 installations of 289

“One outdated process we had involved users having to create data from a client into an Excel workbook, and then send this workbook on to a back of the house team to input into a specific system. The Excel workbook in question did not have as many safeguards for what could be entered. Doing this through Conga allows us to streamline things more easily.”
— Senior Salesforce Administrator, Greenleaf Trust (51-200 employees)

#4 most frequent

Manufacturing

12.1%

35 installations of 289

#5 most frequent

Educational Services

5.9%

17 installations of 289

#6 most frequent

Other Services (except Public Administration)

5.5%

16 installations of 289

#7 most frequent

Health Care and Social Assistance

4.5%

13 installations of 289

#8 most frequent

Administrative and Support and Waste Management and Remediation Services

3.1%

9 installations of 289

#9 most frequent

Transportation and Warehousing

2.4%

7 installations of 289

#10 most frequent

Real Estate and Rental and Leasing

2.1%

6 installations of 289

#11 most frequent

Construction

1.7%

5 installations of 289

#12 most frequent

Arts, Entertainment, and Recreation

1.4%

4 installations of 289

#13 most frequent

Retail Trade

1.0%

3 installations of 289

#14 most frequent

Public Administration

1.0%

3 installations of 289

#15 most frequent

Accommodation and Food Services

1.0%

3 installations of 289

#16 most frequent

Wholesale Trade

1.0%

3 installations of 289

#17 most frequent

Mining, Quarrying, and Oil and Gas Extraction

0.3%

1 installation of 289

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Conga Composer Reviews

5 Reviews

Public AdministrationGovernment Administration3Government Relations2

Grabs data from Salesforce easy.

Rating: 9 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use the API approach and process about 2,000 to 3,000 documents per day. Have some issues with special characters, richtext field in Salesforce has formatting such as bullets with number and letters with indenting but when Conga generates the document, it left justifies the bullets which is frustrating when trying to dynamically generate the report. Have issue with pictures added to richtext fields and then Conga shows a picture icon instead of the actual picture. Another ask is for attachments in general to add text to each picture and would be printed on the deliverable.

Pros

Grabs data from Salesforce easy.
Report generates 90% of the time so far
Can built a word template pretty quickly when we already know the JSON setup.

Cons

Preserve richtext formatting from Salesforce to Document. Lose the indent formatting.
Way to deal with special characters on final document.
Adding text to each individual picture and have it printed on document too.

Likelihood to Recommend

Shawn Parsin

IT Manager in Information Technology at UL Solutions (Government Relations, 501-1000 employees)

Vetted Review

1 year of experience

Implementing Conga Composer

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We implement Conga Composer for numerous clients who need document generation capabilities. From contract management to licensing/credentialing systems, we use Conga Composer to generate documentation for government agencies.

Pros

Merge fields/template configuration
automated document generation and template filtering
flexibility of template mediums

Cons

Time to generate documents
Ability to generate a contract package

Likelihood to Recommend

Conga Composer is well-suited to generate documents. In terms of contract management, CLM may be better suited as composer operates best as a document generation tool.

Abby Austin

Scrum Master in Product Management at Deloitte (Government Administration, 10,001+ employees)

Vetted Review

3 years of experience

Using Conga Composer to generate rate (pricing) sheets

Rating: 8 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

We use Conga Composer to generate rate (pricing) sheets for supply contracts in pdf and word format.

Pros

Formats documents well
Provides the flexibility to output document in word, pdf,PowerPoint and email
Generates documents very fast

Cons

The ability to redline documents and save changes in the system.

Likelihood to Recommend

I love that when a user generates a document using composer it automatically attaches to the CLM record page.

Verified User

Analyst in Finance and Accounting (Government Administration company, 1001-5000 employees)

Vetted Review

1 year of experience

Conga let you leave office on time.

Rating: 9 out of 10

Incentivized

March 18, 2023

Use Cases and Deployment Scope

We merge and download our Salesforce record to deliver document to our customers.
Most of time Word, sometimes using email or excel templates.

Pros

I think it is good that various query templates are provided in the Word document.

Cons

Salesforce html forms are limited in Excel templates. (like bullet points) It would be nice if this feature could be further developed.

Likelihood to Recommend

It is recommended for work that needs to be documented by quickly combining text data, but it is difficult to recommend for work that does not.

Verified User

Administrator (Government Relations company, 11-50 employees)

Vetted Review

3 years of experience

Easy to create letter templates and generate letters.

Rating: 3 out of 10

Incentivized

March 11, 2023

Use Cases and Deployment Scope

Auto-generate letters based upon pre-defined templates using Salesforce cases.

Pros

Templates are easy to create.
Support documentation is great.
Easy for the end user to generate documents.

Cons

Troubleshooting problems.

Likelihood to Recommend

If you have a letter with a specific template that needs to be generated, this software provides assistance in that process. There was a lot of flexibility in the system to generate multiple types of Microsoft Office documents. It can also produce pdf documents as an alternative. I believe emails are possible, but we are not using that functionality.

Verified User

Program Manager (Government Administration company, 10,001+ employees)

Vetted Review

2 years of experience

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