Commusoft

Commusoft is a system designed to streamline work, generate more business, and help provide world-class customer journeys. With the Commusoft mobile app, technicians and managers can communicate with the office, access work order and customer data, view and update schedules, complete forms and checklists, and process invoices and payments.

Service businesses from a range of industries can utilise Commusoft, including:

• HVAC

• Plumbing

• Electrical

• Fire & Security

• Roofing

Its mobile features, designed for field service, also provide:

‣ REAL-TIME SYNCING

New appointments, job updates, and tasks sync in real time, so teams are always on the same page. Plus, technician actions trigger pre-set automations such as communications with customers.

‣ ALL DATA IN ONE PLACE

Customer information, job reports, site photos, and asset data are organised and accessible from anywhere.

‣ CUSTOM FORMS

Digital custom forms that include auto-filled fields, dropdown questions, and e-signature capture.

‣ INVOICING & PAYMENTS

Invoices can be created directly from the job site and sent straight to the customer - or payment can be taken immediately with a SumUp integration.

‣ QUOTES & ESTIMATES

Professional, multi-option quotes where customers sign off work immediately, or it can be emailed to them to review and accept online.

‣ PARTS & ASSET MANAGEMENT

Parts can be requested from the office or ordered directly from a vendor - plus with inventory management, it displays exactly what is in stock.

‣ SMARTPHONE & TABLET

The Commusoft mobile app is available on both smartphones and tablets.