Bulk product upload
Admins can upload products in bulk using spreadsheets.
Cat avg: 7.5
Top Performing Features
Checkout user experience
Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.
Cat avg: 8
Multi-site management
Administrators can manage multiple storefronts or websites under one umbrella.
Cat avg: 8.1
Order processing
Includes tools or integrations for order processing.
Cat avg: 8.2
Worst Performing Features
Abandoned cart recovery
Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.
Cat avg: 7.6
Personalized recommendations
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
Cat avg: 7
Mobile storefront
Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.
Cat avg: 7.9
commercetools Features from Reviews
Online Storefront
Features for creating an online storefront with a browse-able product catalog.
9.1+15%
Product catalog & listings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
Category average: 8.4
Product management
Product catalog can be easily updated.
Category average: 8.1
Bulk product upload
Admins can upload products in bulk using spreadsheets.
Category average: 7.5
Branding
Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)
Category average: 7.7
Mobile storefront
Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.
Category average: 7.9
Product variations
Products with variations or configurable options are easy to list and easy to browse.
Category average: 8.1
Website integration
Integrates with an existing company website or blog.
Category average: 8.2
Visual customization
Users can customize the look & feel of the storefront; storefront is visually attractive.
Category average: 7.8
Online Shopping Cart
Features that facilitate the collection of items so that customers can purchase them as a group.
8.0+3%
Abandoned cart recovery
Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.
Category average: 7.6
Checkout user experience
Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.
Category average: 8
Online Payment System
Features related to processing online payment for eCommerce purchases.
10.0+22%
eCommerce security
Security measures are in place to prevent a breach of sensitive payment information.
Category average: 8.2
eCommerce Marketing
Features related to marketing for eCommerce websites
8.0+7%
Promotions & discounts
Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.
Category average: 7.7
Personalized recommendations
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
Category average: 7
SEO
The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
Category average: 7.7
eCommerce Business Management
Features related to business management and administration of eCommerce operations
10.0+26%
Multi-site management
Administrators can manage multiple storefronts or websites under one umbrella.
Category average: 8.1
Order processing
Includes tools or integrations for order processing.
Category average: 8.2
Inventory management
Includes tools or integrations for managing inventory.
Category average: 7.8
Shipping
Includes tools or integrations for order fulfillment of physical products.
Category average: 7.8
Custom functionality
Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.
Category average: 7.9