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CloudTalk

Score7.3 out of 10

66 Reviews and Ratings

What is CloudTalk?

CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions.

The vendor aims to help teams communicate clearly and efficiently.

With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world.

The vendor says they offer integration with important tools (such a CRM, Helpdesk, or ecommerce platforms, etc.) and "enterprise-class" features.

CloudTalk offers solutions for:

  • Support teams
  • Sales teams
  • E-commerce
  • and others
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Screenshots

CloudTalk for Freshdesk - All customer-related data from both systems can be automatically synchronized and always up-to-date. No matter whether one is working in Freshdesk or CloudTalk, the software can provide comprehensive customer data.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

FAQs

How much does CloudTalk cost?
CloudTalk starts at $27.
What are CloudTalk's top competitors?
RingEX, Five9, and Talkdesk are common alternatives for CloudTalk.
What is CloudTalk's best feature?
Reviewers rate Agent dashboard, Outbound response, and Predictive dialing highest, with a score of 10.
Who uses CloudTalk?
The most common users of CloudTalk are from B2B.