ClickUp Professional, Scientific, and Technical Services Reviews & Insights

Score8.3 out of 10

1,312 Reviews and Ratings

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ClickUp

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Overview

Synthesised from 29 reviews | Last Published July 8, 2026

ClickUp serves as a comprehensive operational backbone for Professional, Scientific, and Technical Services firms, centralizing diverse functions critical to client-centric workflows. In TrustRadius reviews, it is widely adopted for managing multiple client projects, streamlining task automation, and acting as a single hub for all project-related activities, from lead management to payments. Reviewers highlight its robust task management capabilities, essential for organizing and tracking specialized service delivery. Its high degree of customization allows firms to tailor workflows to unique project methodologies and client requirements.

The platform significantly enhances operational efficiency, with 36% of reviewers reporting considerable time savings in project management and reduced communication overhead. However, firms frequently raise concerns regarding the platform's speed and performance, experiencing lag and bugs that can disrupt critical project timelines. The mobile application's usability also requires enhancement, hindering remote access. While automation is valued, reviewers desire more robust and integrated capabilities, and integration with tools like Google Drive needs refinement. Overall, ClickUp is seen as a valuable tool for consolidation and efficiency, despite some performance and integration challenges.

Pros

Robust task and sub-task management for specialized service delivery
High degree of customization for unique project methodologies and client requirements
Centralized hub for diverse client project activities, from leads to payments
Comprehensive dashboards for project oversight and resource allocation
Consolidation of multiple productivity applications to reduce software sprawl

Cons

Performance issues, including lag and bugs, impacting critical project timelines
Mobile application usability and functionality limitations for remote work
Automation capabilities requiring further development for complex workflows
Integration limitations, particularly with common tools like Google Drive
Internal chat features not fully replacing dedicated communication platforms

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ClickUp Reviews

292 Reviews

Professional, Scientific, and Technical ServicesLegal Services1Accounting9Architecture & Planning1Information Technology & Services82Management Consulting21Marketing & Advertising134Market Research2Public Relations & Communications3Design14Research6Computer & Network Security5Photography1Graphic Design6Translation & Localization1Veterinary3Human Resources3

Videos

The best software for time and task management

Rating: 8 out of 10

Incentivized

July 5, 2025

Use Cases and Deployment Scope

I work in a tech company where ClickUp is being used for years for time tracking and task management, and it is the best tool out their. it is very easy to use, manages tasks like a charm. It has best features, for example the notifications, the statuses of tasks, and it has a clickbot which assigns tasks to people according to the status of tasks, so no need to hustle between assigning tasks.

Pros

the notifications are always very detailed yet concise.
we can create as many statuses as we like based on the requirement
the filters are amazing, teamwise, status wise etc

Cons

the UI is a bit cluttered which can be simplified so that it is more user friendly

Likelihood to Recommend

if you work in a team or rather if you work as a frealncer also, it is best software. beacuse it is so easy to learn

Verified User

Employee in Engineering (Information Technology & Services company, 51-200 employees)

Vetted Review

3 years of experience

Simple and straightforward task management

Rating: 9 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

I need a tool where I can put all my tasks in a simple way and take notes about them. I manage a lot of things and I need to order my mind writing down everything so I don't forget anything. ClickUP is really good at showing tasks and details about each one. Even relations between them, so I feel I'm in control.

Pros

Task Management
The user interface is friendly
Multiple user views so you use the one you like.

Cons

The mobile app is ok, but can be better
The screen shows a lot of information, which is good, but until you get used to it, it may be overwhelming
Recurring tasks are not much intuitive

Likelihood to Recommend

I think task management software may be really deep in options, but most people only use the surface. So the surface must be really good. I think ClickUp is good in the generic task management in any team. Just for one to keep track of things, or teams where tasks are delegated.

Gastón Barcia

Advisor in Professional Services at Prosumia (Market Research, 51-200 employees)

Vetted Review

1 year of experience

Verified on LinkedIn

ClickUp Review

Rating: 10 out of 10

Incentivized

April 29, 2025

Use Cases and Deployment Scope

Our company is a marketing, advertising, and consulting agency, but we also handle a lot of the project management for our clients. ClickUp has changed the way we track deliverables, schedules, and assignments for each of our clients -- ClickUp has also changed the way each individual team member organizes their own priorities and assignments. With our previous software, the functions and features were not all in one place, so we were using 3-4 different applications just to have the required features. With ClickUp, we now have all our desired features in one place. We have only used ClickUp since the beginning of 2025, and we are just scratching the surface in terms of the capabilities and features of ClickUp, and it has already changed the way our company operates.

Pros

Ability to track progress of specific projects or assignments, while still tracking the progress of a major project as a whole.
Assigning and delegating work - ClickUp makes it easy for each team member to track what is due and when, while also seeing the details or subtasks for each assignment.
ClickUp allows for us to edit, modify, and re-build documents right inside of the app, while also keeping a track record of previous edits and updates.

Cons

ClickUp could offer a guest access, specifically for clients who want to know progress or details of a project, without having to add as a new user or pay for access.
ClickUp has room for improvement with the capabilities of the Personal List, as of right now subtasks are not able to be directly added to a Personal List, which makes the upkeep of the personal list tricky when the project is large and there are many subtasks that have the importance of a regular task.
The notification settings could be modified, but more in detail. The user should be able to specifically customize what they get notified for, and what they don't. The current settings are in depth, but I still find myself being notified for projects or activity that I am not involved in, and the settings do not allow for me to specifically remove myself from those notifications.

Likelihood to Recommend

ClickUp is well suited for a company like ours, with multiple clients and multiple moving pieces on a daily basis. ClickUp offers an interface that keeps everything in one central location, which is extremely helpful when our company has 4+ clients, each of them having specific statuses, projects, timelines or deadlines, and lists. ClickUp has changed the way our company operates, and we are just at the starting line in terms of the capabilities of ClickUp.

Verified User

Project Manager in Marketing (Marketing & Advertising company, 1-10 employees)

Vetted Review

1 year of experience

The best management tool for digital agencies (A melhor ferramenta de gesto para agncias digitais)

Rating: 10 out of 10

Incentivized

April 29, 2025

Use Cases and Deployment Scope

We had a lot of problems with the management and communication of our digital agency team. Everything was confusing. No one knew what, how and when a certain task should be done. We didn't have deadlines or clear project organization, which resulted in the loss of several clients. Tired of being buried in the operational side of things and constantly putting out fires, we decided to look for management tools to solve this problem. We tried Trello, Notion, Asana, Monday... but there was always some feature missing to monitor the team's performance, especially communication. Until we discovered ClickUp by watching videos on YouTube. We understood that using just one complete tool is much better than using several. Before, we used Trello to control tasks and Google Chat for communication. It was chaos because we needed to use 2 tools at the same time (and Trello was extremely limited). With ClickUp, I can manage my team's performance and communication efficiency in one place. Using one tool for all of this is much simpler and more practical for me (as a leader and manager) and for my employees.

Nós tínhamos muitos problemas com a gestão e comunicação do time da nossa agência digital. Tudo era confuso. Ninguém sabia o que, como e quando deveria ser feito determinada tarefa. Não tínhamos prazos e clareza de organização de projetos e isso acarretou na perda de diversos clientes. Cansados de estarmos afundados no operacional e apagando incêndio o tempo todo, decidimos buscar ferramentas de gestão para solucionarmos esse problema. Tentamos Trello, Notion, Asana, monday.... mas sempre faltava algum recurso para acompanhamento de performance do time, principalmente comunicação. Até que descobrimos o ClickUp vendo vídeos no YT. Entendemos que usar apenas uma ferramenta completa é muito melhor do que usar várias. Antes usávamos Trello para controle de tarefas e google chat para comunicação. Era um caos porque precisávamos usar 2 ferramentas ao mesmo tempo (e o trello era extremamente limitado). Com ClickUp, consigo gerenciar a performance do meu time e a eficiência da comunicação num lugar só. Usar uma ferramenta para tudo isso é muito mais simples e prático para mim (como líder e gestor) quanto para os meus colaboradores.

Pros

Centralização da comunicação
Centralization of communication
Customização da estrutura gestão de acordo com as necessidades
Customization of the management structure according to needs
Recursos como dashboards, calendários e listas para melhor visualização dos departamentos da empresa

Cons

Add new people to meetings that are already in progress
Adicionar pessoas novas em reunioes que já estao em andamento
Record meetings within ClickUp
Gravar as reunioes dentro do clickup
connection with whatsapp to manage leads within the CRM in ClickUp
conexão com whatsapp para gerenciar leads dentro do CRM no ClickUp

Likelihood to Recommend

ClickUp is not suitable for teams that do not have management maturity and minimal organization. Although ClickUp is extremely efficient and complete, it is not easy to understand the logic of the tool right away. I myself implement ClickUp for marketing agencies, and all of them always have difficulty using the system at first. The learning curve is relatively long, around 1 month. Another point is that it is complex to implement a CRM in ClickUp for companies that depend on email marketing, message automation, etc.

ClickUp não é apropriado para equipes que não tem maturidade de gestão e organização mínima. Por mais que o ClickUp seja extremamente eficiente e completo, não é simples de entender a lógica da ferramenta logo de cara. Eu mesmo implemento ClickUp para agências de marketing, e todas elas sempre tem dificuldade de usar o sistema no início. A curva de aprendizagem é relativamente longa, algo em torno de 1 mês. Outro ponto é que é complexo implementar um CRM no ClickUp para empresas que dependem de email marketing, automacao de mensagens e etc.

Guilherme Gomes

CEO in Professional Services at Cliv Company (Management Consulting, 1-10 employees)

Vetted Review

3 years of experience

I recommend ClickUp for team and project management

Rating: 10 out of 10

Incentivized

April 28, 2025

Use Cases and Deployment Scope

Our team uses ClickUp to help organize customer information and projects. We create task lists to assign team members parts per projects. It allows us to share project assets and information in one easy to find place.

Pros

team and project managment
customizability
asset and information sharing

Cons

Microsoft Teams Integration

Likelihood to Recommend

ClickUp has been intuitive and is greatly customizable to meet our team's unique needs.

Verified User

Employee in Marketing (Marketing & Advertising company, 1-10 employees)

Vetted Review

4 years of experience

Step up with ClickUp

Rating: 8 out of 10

Incentivized

April 25, 2025

Use Cases and Deployment Scope

We use ClickUp daily across a team of 11 people. It’s our central hub for managing people, planning projects, handling HR processes, and keeping clients informed. The main problem it solves is fragmentation—before ClickUp, we used multiple tools for task tracking, communication, and planning. Now it’s all in one place, which saves time, reduces errors, and gives us much better visibility into what’s going on across the business. The scope of our use includes both internal operations and client-facing work.

Pros

Keeping things tidy and organized
Everything in one tool
Tracking is on point

Cons

The speed of implementation of customer feedback
Some major bugs are still on platform
Lacks some really basic features

Likelihood to Recommend

It's less apropriate from small team or singlar person, because its too complex for small operations. Other than that, I think it's really one of the best tools there is

Verified User

Manager in Marketing (Marketing & Advertising company, 11-50 employees)

Vetted Review

3 years of experience

ClickUp helps me keep-up with a fast pace environnement everyday

Rating: 10 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

We use ClickUp for many reasons. From following our social media post, to posting new stories on our platform, to the sales department and the tech development of the company, we do it all on ClickUp! With the possibility to create automations to make sure we don't forget to do anything to centralize documentation and development decision, ClickUp has help us move forward and not forget important details. Easy to use and with some great client support, we can get done everything we need and exploring new ways to work is easy and does not disturb our current work flow. Last but not least, with the regular release of new feature and improvement, you can always improve your efficiency without having to spend time creating new processes.

Pros

Making sure you can create the workflow that fit your company, your team, and your brain.
Communicating new releases and bug fixing.
Developing what the users want and need.
Updating their feature to improve efficiency and usability.

Cons

As automation are great, some options are missing sometimes (for example, a "remove from a list" option in the action to be done).
In spaces, creating a folder in a folder, I would love to separate all my files and list in subfolders.
Sometimes, I work at the same time as my colleague on the same list, but we need so see different status. But she sees the change I do and I open and collapse a status and vice versa.
Sometimes, this makes it difficult to stay focus as what I see changes.

Likelihood to Recommend

What ever you need a reminder of, or a follow-up on, you can create a specialized way to do so that will fit your way of thinking and your way of working. Whatever your process, you can make it tangible and specific using all of ClickUp's features. Then you can start improving your way of working to become more efficient or simply not lose track of anything anymore !

Verified User

Employee in Information Technology (Information Technology & Services company, 1-10 employees)

Vetted Review

2 years of experience

Great Product

Rating: 8 out of 10

Incentivized

April 23, 2025

Use Cases and Deployment Scope

We use ClickUp as a work management platform. Out team tracks all of our tasks on the platform and are able to prioritize and visualize what needs to get done within the next day, week, 2 weeks, or month. As consultants, it's really helpful to be able to sort our tasks by client project and easily filter views for either people or project. We also use a wide range of automations such as slack.

Pros

Flexibility
Automation
Customization

Cons

Visualization of success (scoreboards)

Likelihood to Recommend

I think ClickUp is really well suited for small teams that need to be agile. It can also be useful for organizations that would like to store documents, and build work processes for certain departments. I'm unsure how useful it is at the enterprise or large-organization level.

Verified User

Consultant in Human Resources (Human Resources company, 1-10 employees)

Vetted Review

5 years of experience

Great Product for Agency Collaboration

Rating: 8 out of 10

Incentivized

April 23, 2025

Use Cases and Deployment Scope

I use ClickUp daily to manage my tasks within our 30+ person team of remote employees. We collaborate easily on tasks, I log my time daily, I keep notes for all client meetings, and even use the platform as a creative project database. I can easily search for data and tag/include data in my notes within the platform as well.

Pros

Multiple Uses
Great for Agency Collaboration
Ability to Link Internally

Cons

Glitches with Mobile App
Bugs on Desktop App

Likelihood to Recommend

ClickUp is perfect for an agency or larger team. I would not recommend it for a single person team. It's amazing to use when collaborating in multiple departments to accomplish one goal.

Verified User

Account Manager in Marketing (Marketing & Advertising company, 11-50 employees)

Vetted Review

5 years of experience

Its THE tool for work management

Rating: 10 out of 10

Incentivized

April 18, 2025

Use Cases and Deployment Scope

I use ClickUp everyday to track my work time, track the advance on an specific project, to assign tasks to other co-workers, to see my future tasks and see if I can go ahead with any of those, to see project descriptions and briefs, sometimes to communicate with clients, to receive and give feedback and some others.

I think ClickUp helps me a lot to have a more organized day and to know each co-worker role on any task. Also to have a great overview of what is supposed to be done now and next days! It's my everyday tool to complete a successful work day

Pros

Time tracking
Depending tasks so those unblock when the previous one is marked as done
Privacy settings
Dashboards to track your or another person day

Cons

It's not necessary easy to set some things like the task flow

Likelihood to Recommend

It's the most complete tool I know for a work environment, also for personal projects could be really useful. It's great to have separate "worlds" between the company and the clients. If you have a project with different steps it's good to assign each step to the person you want.

Verified User

Employee in Marketing (Marketing & Advertising company, 51-200 employees)

Vetted Review

2 years of experience

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Video reviews

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The best management tool for digital agencies (A melhor ferramenta de gesto para agncias digitais)

Rating: 10 out of 10

Incentivized

April 29, 2025

Use Cases and Deployment Scope

Pros

Centralização da comunicação
Centralization of communication
Customização da estrutura gestão de acordo com as necessidades
Customization of the management structure according to needs
Recursos como dashboards, calendários e listas para melhor visualização dos departamentos da empresa

Cons

Add new people to meetings that are already in progress
Adicionar pessoas novas em reunioes que já estao em andamento
Record meetings within ClickUp
Gravar as reunioes dentro do clickup
connection with whatsapp to manage leads within the CRM in ClickUp
conexão com whatsapp para gerenciar leads dentro do CRM no ClickUp

Likelihood to Recommend

Guilherme Gomes

CEO in Professional Services at Cliv Company (Management Consulting, 1-10 employees)

Vetted Review

3 years of experience