TrustRadius Insights for Citrix Gateway are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Reliable and High-Performing: Reviewers have consistently praised Citrix Netscaler Gateway as a reliable and high-performing tool for load balancing applications and services. Many users have stated that it provides level 4 load balancing, which significantly improves the performance of their applications. This reliability and high-performance capability greatly enhances the user experience.
Enhanced Security Features: Several reviewers have highlighted the enhanced security features offered by Citrix Netscaler Gateway. Users appreciate the seamless use of 2-factor authentication, which helps to reduce the risk of external hacks and ensures heightened security within the VPN. Additionally, users have found it beneficial that Citrix Netscaler Gateway allows for differing levels of security, enabling specific access through the VPN based on active directory security policies. These robust security measures provide peace of mind for organizations.
Easy-to-Use and Set-Up: Many users have found Citrix NetScaler to be an easy-to-use and easy-to-set-up tool. They appreciate its user-friendly interface and intuitive design, making it accessible even for those with limited technical expertise. The ability to publish applications and act as a reverse proxy has been particularly valued by reviewers. Compatibility with popular browsers such as Google Chrome and Internet Explorer further adds to its ease-of-use.
Loading Reviews List....
Citrix Gateway Reviews
4 Reviews
InformationComputer Software3Telecommunications1
Search is temporarily unavailable. Filters are still applied.
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server wherein we enhance our availability and experience. As a user, it is very helpful as it provides an interface wherein we see data and apps that we use for work.
Pros
Allows us to open Guest Connect which we use to check availability, meeting space and etc.,
Allows us to open sensitive information, links, attachments etc., that can't be open outside Citrix.
Gives us the benefit of using Citrix that enhance security and user experience.
Cons
One main opportunity that I want to be improved is to lessen the lag and errors in using Citrix.
We wish to reduce support request with self service password resets.
We would also want to lessen authentication to involve less administration.
Likelihood to Recommend
We were using Citrix as we taking calls before. We use citrix to open Guest Connect which we use for hotel reservation. There was a time wherein we're almost done with the reservation and just have to confirm if it's been created. However, for some reason the Citrix crashed and the guest was waiting on the line for 5 mins. We were unable to close the sale and gave a callback rather.
The nature of our business and the services we provide often means we have to use Citrix to be able to remotely connect to our clients' computers to gather the necessary data we need to create bespoke training materials. However, we also use Citrix for consultancy work we carry out when on site and as a gateway portal to use cloud based training environments for our clients' when conducting our training courses. The intuitive and easily configurable nature of Citrix makes it a great choice to satisfy our business needs.
Pros
Citrix is a great tool for managing controlled and secure access to remote environments, such as cloud based training environments.
It is a worth ally for any organisation that needs to give secure access to data, such as the ability for authorised external consultants or project teams to safely and securely access a desktop computer remotely.
The different levels/ways of creating a secure access gateway to data often mean it can be configured to provide as much security as an organisation needs.
Cons
More flexibility to customise and apply company branding to the access gateway screen would be a useful tool.
Sometimes the amount of security applied can make it difficult to understand the exact process for getting through the gateway. Organisations often send this process to us via email, which isn't always clear. If Citrix provided template instructions that its customers could use to forward to those needing access, with the ability to amend key data such as usernames/passwords etc. then it would make life easier for both parties.
Likelihood to Recommend
Citric Netscaler Access Gateway is ideal for any business or organisation that wants to provide external contractors/businesses safe and secure access to its data, such as remote access to a desktop environment. It is also a good tool for creating secure portals to cloud based environments (such as online training environments/databases). It is not really suitable for using internally within a business where data control can easily be applied - but for companies that need to give external access to sensitive data it is a safe and secure choice.
VU
Verified User
Professional in Information Technology (11-50 employees)
We use Citrix NetScaler extensively through our company for deploying and securing our various Citrix environments. We use it to front end our XenApp environments to provide reliable and secure connections to our internal and external customers. We also use it to front our Global XenDesktop environment between several data centers. Using load balancing and fail-over features helps ensure a redundant environment and [that we are] using the latest SSL/TLS protocols to keep it secure.
Pros
Citrix NetScaler as you might expect integrates extremely well with other Citrix products. Each new version enhances that.
Again, Citrix NetScaler has many features that help ensure redundancy in the environment for itself and also downstream components.
Because Citrix NetScaler is a software platform updates are frequent and so are enhancements. Citrix is also good to respond to community requests.
Cons
Citrix has been working to improve the initial learning curve involved in getting started using Citrix NetScaler. It does still require a modest background in networking if you have a complex DMZ to architect it for.
Occasionally new builds can introduce bugs. It's usually advisable to either install the latest builds in your test environment or wait for the community response before adopting it.
Likelihood to Recommend
There is no doubt Citrix NetScaler is a must for any company that wants to deploy other Citrix products. The integration is compelling. The feature set also extends well beyond those use cases. I honestly can't think of a scenario where you would not want to use it. They even offer lower cost or free versions that work great for small environments.
