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Cisco Desk Series

Score8.5 out of 10

113 Reviews and Ratings

What is Cisco Desk Series?

A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

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Who Buys & Uses Cisco Desk Series

Cisco Desk Series Reviews

What users are saying about Cisco Desk Series.
View all Cisco Desk Series reviews

Best Desktop Collaboration Endpoint On the Market.

Brad HackerView profile
Practice Lead in Engineering at Red River (501-1000 employees)

Use Cases and Deployment Scope

I use the Cisco Desk Pro as a primary monitor and peripheral camera, microphone, and speakers for any meeting I need to join from my computer. Additionally, I use it with the native conferencing capabilities for Webex, Microsoft Teams, Zoom, and Google meetings while using the built-in AI noise cancellation and camera features like background blur and speaker focus that keep me in the best position of the frame.

Pros

  • AI noise removal and my voice only focus.
  • Third-party support.
  • USB pass through.

Cons

  • Higher power output for laptop charging.
  • Reduce CPU/GPU consumption.

Return on Investment

  • Productivity
  • Hot desking.
  • Collaboration

Alternatives Considered

Poly Studio Series and Neat Bar

Other Software Used

Webex App, Microsoft Teams

Desk Pro a perfect tool for Hybrid Work

Incentivized
Jaime Gomes
Solutions Architecture in Engineering at Telefonica (10,001+ employees)

Use Cases and Deployment Scope

I use the Cisco Webex Desk Pro as my personal collaboration device at home. Desk Pro allows me to seamlessly access internal and external meetings on major web conferencing platforms. Working remotely has never been so fun and inclusive, even though I'm remote, I feel like I'm in person with my teammates. The Desk Pro allows me to use the device's screen as a second monitor for my laptop, and at the same time recharges the battery via a USB-C cable

Pros

  • Access Any Meetings Platform
  • USB-C Port Laptop Charge
  • Extended Second Screen

Cons

  • Extension of Key Board and Mouse through USB ports
  • Active Stylus Pen (like Webex Board Pro G2)

Return on Investment

  • Perfect device for hybrid working
  • Great Interoperability with Microsoft, Zoom and Google
  • Great screen 4K resolution

Alternatives Considered

Cisco Headsets

Other Software Used

Webex Calling, Webex Connect, Webex App

Usability

Nice Device!

Incentivized
Verified User
Executive (10,001+ employees)

Use Cases and Deployment Scope

We use it in smaller meeting rooms or as a personal system. So you can connect easily to Cisco meetings or make a Cisco one on one call, with the person you need. Very helpful is the option to create a Weblink. In some rooms we’re using the desk pros with hot desking.

Pros

  • Screen
  • Camera
  • set as personal system

Cons

  • Little bit heavy
  • Change the positon

Return on Investment

  • Integrate small meeting rooms
  • Using as personal device

Alternatives Considered

Cisco Room Series, Cisco Board Series, Cisco Desk Camera and Cisco Headsets

Cisco Desk Series Review

Incentivized
Christian Farre
CTO in Information Technology at SPACERA (1-10 employees)

Use Cases and Deployment Scope

We use the product to connect internally and externally. That helps us with bridging the divide between distance. So I'm in a remote part of Australia and I'm able to connect and collaborate with people all over the world.

Pros

  • I think it's best in class in terms of its quality
  • The ease of use is up there as well

Cons

  • My biggest gripe with the Desk Pro is that using it as a monitor, the response rate is slow. So that can be not great.

Return on Investment

  • It's quite an expensive product, but I think for what it does in terms of being able to connect and collaborate, it's invaluable in that respect.

Other Software Used

Microsoft Teams, Webex Meetings

Cisco Desk Series does the job well

Incentivized
Wayne De NardiView profile
Senior Manager SA Digital Telehealth Network in Information Technology at SA Health (5001-10,000 employees)

Use Cases and Deployment Scope

We use Cisco Desk Series devices for small shared office spaces, and also for doctors to remote dial in to regional hospitals. The far end camera control to enable the clinicians to zoom in to see patients injuries or conditions is extremely helpful in performing diagnosis, especially in parts of Australia where there are no doctors available locally in some remote places.

Pros

  • Large TelePresence Screen
  • Great camera
  • Ability for Far End Camera Control

Cons

  • HDMI port can only be used for display of shared content

Return on Investment

  • Reduce the need for travel for both doctors and patients

Alternatives Considered

Cisco Webex DX80 (discontinued)

Other Software Used

Webex App

Cisco Desk Series Alternatives

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