Cisco Desk Series

Score8.6 out of 10

113 Reviews and Ratings

What is Cisco Desk Series?

A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

Categories & Use Cases

Video Conferencing

Media

1 / 4

#1 most frequent

Manufacturing

15.6%

30 installations of 192

#2 most frequent

Finance and Insurance

15.6%

30 installations of 192

#3 most frequent

Health Care and Social Assistance

14.6%

28 installations of 192

Brad Hacker View profile

Practice Lead in Engineering at Red River (501-1000 employees employees)

Use Cases and Deployment Scope

I use the Cisco Desk Pro as a primary monitor and peripheral camera, microphone, and speakers for any meeting I need to join from my computer. Additionally, I use it with the native conferencing capabilities for Webex, Microsoft Teams, Zoom, and Google meetings while using the built-in AI noise cancellation and camera features like background blur and speaker focus that keep me in the best position of the frame.

Pros

AI noise removal and my voice only focus.
Third-party support.
USB pass through.

Cons

Higher power output for laptop charging.
Reduce CPU/GPU consumption.

Return on Investment

Productivity
Hot desking.
Collaboration

Alternatives Considered

Poly Studio Series and Neat Bar

Other Software Used

Webex App, Microsoft Teams

Jaime Gomes

Solutions Architecture in Engineering at Telefonica (10,001+ employees employees)

Use Cases and Deployment Scope

I use the Cisco Webex Desk Pro as my personal collaboration device at home. Desk Pro allows me to seamlessly access internal and external meetings on major web conferencing platforms. Working remotely has never been so fun and inclusive, even though I'm remote, I feel like I'm in person with my teammates. The Desk Pro allows me to use the device's screen as a second monitor for my laptop, and at the same time recharges the battery via a USB-C cable

Pros

Access Any Meetings Platform
USB-C Port Laptop Charge
Extended Second Screen

Cons

Extension of Key Board and Mouse through USB ports
Active Stylus Pen (like Webex Board Pro G2)

Return on Investment

Perfect device for hybrid working
Great Interoperability with Microsoft, Zoom and Google
Great screen 4K resolution

Alternatives Considered

Cisco Headsets

Other Software Used

Webex Calling, Webex Connect, Webex App

Usability

Verified User

Team Lead in Sales (10,001+ employees employees)

Use Cases and Deployment Scope

So our staff is distributed all over Germany and sometimes all over the globe. So we have many virtual conferences and if you have a small screen, it's very exhausting to review all these video sessions. So the Desk Pro has a large stream and excellent audio quality. So I enjoy quality and it's not so exhausting to follow on meetings and it's a better picture and video, audio quality. And of course if we have negotiations now with clients, with partners, I'm more present in the room.

Pros

So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.

Cons

So the quality of the surface of the panel for the volume and all this stuff could be better. So there is the louder button stick sometimes and it's becoming very loud, but I can't do it less. Then I need to switch off the whole system because So loud. Yeah, so the logical function is perfect, but the physical surface and all this stuff could be better.

Return on Investment

First of all it's a great identification with Cisco as a brand. So Cisco is a very strategic partner for us and manufacturer and I say use what you sell. So to convince other customers, it's very important to use this product in day by day life. So it helps me to convince customers to buy this product.

Other Software Used

Microsoft 365

Verified User

Executive (10,001+ employees employees)

Use Cases and Deployment Scope

We use it in smaller meeting rooms or as a personal system. So you can connect easily to Cisco meetings or make a Cisco one on one call, with the person you need. Very helpful is the option to create a Weblink. In some rooms we’re using the desk pros with hot desking.

Pros

Screen
Camera
set as personal system

Cons

Little bit heavy
Change the positon

Return on Investment

Integrate small meeting rooms
Using as personal device

Alternatives Considered

Cisco Room Series, Cisco Board Series, Cisco Desk Camera and Cisco Headsets

Verified User

Administrator in Corporate (1001-5000 employees employees)

Use Cases and Deployment Scope

We use it on personal devices or the Cisco Desk Series for smaller rooms at the offices across the organization. The desk mini works wonders, but the config side of things should be available on the actual system instead of logging into a browser to alter some information.

Pros

Small meetings
Good video and audio

Cons

Have Miracast without having a Ethernet cable installed
The config portal directly in the system

Return on Investment

Usage around the office haven't been great.
Larger knowledge on how to maximize usage of the system.

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Cisco Desk Series

What is Cisco Desk Series?

Categories & Use Cases

Media

Most Frequent Users

Manufacturing

Finance and Insurance

Health Care and Social Assistance

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

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