Cisco Cloud Email Security

Score10 out of 10

17 Reviews and Ratings

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What is Cisco Cloud Email Security?

Cisco's Cloud Email Security platform is a secure email gateway.

Categories & Use Cases

Secure Email Gateway

Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.3
Anti-malware
Anti-malware is a type of software program designed to prevent, detect and remove malicious software
Category average: 9.1
Threat Detection
Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.
Category average: 8.7

End-to-End Encryption
In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it
Category average: 8.4
Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.5
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4

Randy Zuehlke View profile

IT Security Manager in Information Technology at Reynolds, Smith and Hills (RS&H) (1001-5000 employees employees)

Pros

Incoming mail policies and content filtering are easy to implement.
Security aspects of the service are great at filtering out unwanted traffic: anti-spam, anti-virus (Sophos and Mcafee), Cisco AMP, outbreak filters, reputation filtering, etc.).
Email tracking through the SMA is a breeze, so if you have specific users that are having problems in the receipt of emails, research into the problem is quick and easy.
The reporting is detailed for operations and security functions.

Cons

Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.

Return on Investment

Cisco was priced better than some of the other best of breed providers.
It has significantly reduced our spam and malicious content to our users compared to our previous deprecated on-prem email gateway.
The ease of adding a new site.

Alternatives Considered

Barracuda Email Security Service, Mimecast Secure Email Gateway and Proofpoint Email Protection

Other Software Used

Cisco Umbrella, Cisco Meraki Wireless Access Point, CenturyLink SD-WAN Solutions

Wouter Hindriks View profile

Technical Team Lead Network & Security in Information Technology at Missing Piece BV (11-50 employees employees)

Pros

Best in class spam filtering using Talos Intelligence.
Highly customisable with multiple layers and filters to customise your E-mail flow.
Reliable and able to keep up with high volumes of mail and spam.

Cons

Initial configuration takes time to perform as it is a very powerful solution.
Limited context sensitive help.

Return on Investment

Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.

Verified User

Engineer in Engineering (201-500 employees employees)

Pros

Advanced malware protection.
Integration with Office365.

Cons

The graphical interface.
Support to deploy.

Return on Investment

We no longer have to worry about email security.

Alternatives Considered

Cisco Advanced Malware Protection (AMP) for Endpoints and Cisco StealthWatch

Other Software Used

Cisco StealthWatch, Cisco Identity Services Engine (ISE)

Verified User

Engineer in Information Technology (11-50 employees employees)

Pros

Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
Its content encryption capabilities safeguard against any data loss potential through outgoing emails.

Cons

On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
Emails with large attachment sizes can sometimes slow down the email loading process.

Return on Investment

Data breaches and data loss can be extremely detrimental to any company. So far this security tool has been a great investment in preventing any form of data compromise.

Other Software Used

Coinbase, Cisco Data Center Network Manager, Slack

Proofpoint Email Protection

Microsoft Defender for Office 365

Cisco Cloud Email Security

What is Cisco Cloud Email Security?

Categories & Use Cases

Key Features

Top Performing Features

Sandboxing

Anti-malware

Threat Detection

Areas for Improvement

End-to-End Encryption

Data Loss Protection

Management Tools

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