#1 most frequent
United States of America
64.7%33 installations of 51
What is Chrome Remote Desktop?
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.
Categories & Use Cases
Media
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Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.
Top Performing Features
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Secure remote access with Smart Card authentication
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Category average: 7.7
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.4
Areas for Improvement
Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 5.5
Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Category average: 6.5
Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.3
Who Buys & Uses Chrome Remote Desktop
#2 most frequent
Canada
9.8%5 installations of 51
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
5.9%3 installations of 51
Great Free Product
Use Cases and Deployment Scope
I use Chrome Remote Desktop frequently to access my work computers and work from home during weekends or after hours. The main convenience is its ease of use to log in to access the computers, and also prevents me from having to commute to my place of work in order to conduct work. Furthermore, it is a great free product!
Pros
- Easy to connect with work computers from home - No lag.
- It is a free product and there is no charge compared to other platforms.
- I use Google Chrome and many other Google products like Gmail, so it fits in well as another useful tool to use.
Cons
- Truly no issues at all that I can think of - It is a great product!
Return on Investment
- Saved many hours of unnecessary community to my business - 60 to 120 hours a year.
- Given a lot of flexibility to remote access work computers from home or when away on holiday.
- Saved time at work the next day by preparing work the previous night by using this product to access work computers.
Usability
Alternatives Considered
AnyDesk
Other Software Used
MYOB, BigCommerce, Toniq Corporate
A great and easy to Use Product.
Use Cases and Deployment Scope
I use Chrome Remote Desktop to access systems on my work machine when I am away from the office. There will be times when I need to retrieve information when I am office site. So I will log in via Chrome Remote Desktop. Also use it to remote into a window machine from my Macintosh computer.
Pros
- Access files on a network that I might not be physically connected to.
- Help someone remotely gain access to my machine.
- Access my companies sever.
Cons
- I would like a two factor authentication for using Chrome Remote Desktop.
Return on Investment
- The Application being free. Allows for saving money in our organization.
Usability
Alternatives Considered
TeamViewer
Great Option for RDS
Use Cases and Deployment Scope
It's easy to use for free in a pinch. Google Chrome Remote Desktop is another tool to use to remote into users pcs.
Pros
- Connects users without issue
- Not that hard to use
- No latency issues
Cons
- Resolution issues will prevent you from seeing important options
- An easier way for the user to connect for support
- Would prefer a desktop install
Return on Investment
- Ease of use
- Resolution issues
- It doesn't require admin rights which is good
- Not very organized as a remote tool
Usability
Alternatives Considered
AnyDesk
Other Software Used
TeamViewer, AnyDesk, Splashtop Classroom
Simple, Easy, and Lightweight remote access solution.
Use Cases and Deployment Scope
I use it daily to access remote desktops of various systems that I need to get access to. Anything from regular desktop workstation use, to accessing remote systems that are responsible for media presentations and video editing.
Pros
- No need to configure ports / firewalls. Simple to setup and install.
- Doesn't require any advance graphic cards for remote access.
- Lightweight with hardly any system impact.
Cons
- More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
- A way to easier switch between multiple monitors.
- Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
Return on Investment
- Cost is free and that is always a huge plus.
- Since I don't have to configure any firewalls or open any ports, it makes installing very simple and easy to deploy.
- Being able to remote access my machine from my phone in a pinch is a great plus. If I need a quick a simple task, I can just take out my phone and grab it on the go.
Usability
Alternatives Considered
Remote Desktop Services
Other Software Used
monday.com, Slack
Chrome Remote Desktop enables you to view all your PCs at once
Pros
- Access remote computers
- Allow users to work on their work computers from anywhere.
- Allows for the easy transfer of files from the remote desktop.
Cons
- I wish Chrome Remote Desktop allowed for the use of combination keys such as alt-tab.
Return on Investment
- Using Chrome Remote Desktop, we've saved money on remote desktop software.
- Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
- Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
Other Software Used
Microsoft Access, Microsoft Office 365, WinZip