What is Chattermill?
The Chattermill Unified Customer Intelligence Platform helps businesses understand their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services.
Chattermill unifies customer feedback, customer support, and product feedback, and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.
Chattermill boasts users among brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M, to transform their customer experiences and drive growth for their businesses.
Chattermill connects all the dots in the customer journey to deliver insights for CX, Support, and Product leaders.
Chattermill differentiators:
Unifies customer data across 50+ integrations.
Chattermill’s AI model was built specifically for CX.
The platform delivers actionable insights to support informed decisions.
The service includes customer support and industry expertise when needed.
Categories & Use Cases
Videos
Screenshots
Zendesk support tickets, customer surveys, and Google Play reviews all contain valuable feedback, product improvement ideas, and customer requests. They can be consolidated in one place using Chattermill.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Languages | English |