TrustRadius: an HG Insights company

ChangeGear Service Desk

Score8 out of 10

5 Reviews and Ratings

What is ChangeGear Service Desk?

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Screenshots

Dashboard - Dark

Product Demos

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide

FAQs

What is ChangeGear Service Desk?
Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines the IT service management lifecycle. By automating IT service management processes, companies gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs, ensure regulatory compliance and improve IT service delivery. SunView Software is a Serviceaide company (acquired August 2021).
What are ChangeGear Service Desk's top competitors?
Zendesk Suite and ServiceNow IT Service Management are common alternatives for ChangeGear Service Desk.
Who uses ChangeGear Service Desk?
The most common users of ChangeGear Service Desk are from B2B.