Chameleon is a solid performer, easy to get started.
Pros
- Super easy installation/setup particularly if you use Segment.
- Improved and relatively easy to learn UI.
- Great minimal/elegant design of the elements that get displayed to your users.
Cons
- There are not quite as many interactive elements as I'd like to see, but enough to get the job done.
- The general editing UI is good, but some of the elements could be easier to discover. You sort of have to trial-and-error your way to success.
- Documentation is fairly light. If you really want to dig in, you'll find it lacking. Luckily support was awesome and fast.
Return on Investment
- Saved us time/money building extensive documentation.
- Quicker to implement a few other solutions. We have access to an enterprise product for FREE, but we chose not to use it because implementation was too cumbersome.
Alternatives Considered
WalkMe
Other Software Used
Intercom, Mixpanel, Trello


