Chameleon is a solid performer, easy to get started.
Use Cases and Deployment Scope
We are using Chameleon to build our product introduction/walkthrough. This helps get our new users started with a minimal touch, and without having them read long documentation (nobody reads long documentation). We use it with our startup team, for one product. Our app is a single-page web app, and this is an ideal lightweight solution.
Pros
- Super easy installation/setup particularly if you use Segment.
- Improved and relatively easy to learn UI.
- Great minimal/elegant design of the elements that get displayed to your users.
Cons
- There are not quite as many interactive elements as I'd like to see, but enough to get the job done.
- The general editing UI is good, but some of the elements could be easier to discover. You sort of have to trial-and-error your way to success.
- Documentation is fairly light. If you really want to dig in, you'll find it lacking. Luckily support was awesome and fast.
Likelihood to Recommend
Seems like a great solution for web-based apps and sites when you want to communicate with your users in a fairly lightweight way. Users can "escape" from your guided tours relatively easily. Not sure how it would work for a combined web and mobile experience. Also, if you have a responsive layout, the layout of the guide sometimes breaks - you have to be careful.
