What is Catalyst CSP, now part of Totango?
Catalyst is a Customer Success Platform (CSP) designed to help Customer Success teams centralize siloed customer data, get a clear line of sight into customer health, and scale customer journeys that drive retention and growth.
Catalyst aims to provide robust integrations, flexible platform configuration, intuitive easy-to-adopt design, and deep CS expertise to overcome the most daunting roadblocks on the path to driving retention, scaling CS teams, and making Customer Success central to their organization.
Catalyst aims to provide robust integrations, flexible platform configuration, intuitive easy-to-adopt design, and deep CS expertise to overcome the most daunting roadblocks on the path to driving retention, scaling CS teams, and making Customer Success central to their organization.
Categories & Use Cases
Screenshots
Unlock growth through better managed renewals and upsells, and automate where it matters to keep CSMs focused on strategy and relationships.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is Catalyst CSP, now part of Totango?
Catalyst is a Customer Success Platform (CSP), from Catalyst Software in New York. Catalyst integrates with an existing tech stack to provide a centralized view of customer data that Customer Success Managers can use to proactively take actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.
What are Catalyst CSP, now part of Totango's top competitors?
Gainsight CS, Totango, and ChurnZero are common alternatives for Catalyst CSP, now part of Totango.