Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Cat avg: 6.8
Top Performing Features
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Cat avg: 6.7
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Cat avg: 6.1
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Cat avg: 8.6
Worst Performing Features
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Cat avg: 6.9
Task tracking
Users can monitor staff productivity and accountability.
Cat avg: 6.8
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Cat avg: 5.8
CareCloud Features from Reviews
Billing and Claims Management
Managing the entire revenue cycle to help improve collection rates
8+21%
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Category average: 5.8
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.8
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
8+13%
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Calendar interface
The software provides a user-friendly calendar from which users can track and schedule appointments.
Category average: 6.8
Electronic Medical Records
Digital charting of a patient’s medical and treatment history
8+23%
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.8
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Category average: 6.7
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Category average: 6.9
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Category average: 6.1
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
8.7+17%
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.6
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Category average: 7.3
Workflow and Scale
The software helps manage employee workflows at scale.
8+21%
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Category average: 6
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.1