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BombBomb

Score8 out of 10

29 Reviews and Ratings

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What is BombBomb?

BombBomb in Colorado Springs offers a video messaging and marketing platform to accelerate and personalize sales processes. The video, which integrates with Gmail, Salesforce, and Outlook, provides open tracking and video response capabilities, reminder and notifications, reusable text for sales emails, and content library custom branded content for integration with emails.

Categories & Use Cases

Reviews

What users are saying about BombBomb.
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BombBomb has been the bomb.com for our Customer Service, Sales and Marketing teams!

Incentivized
Jennifer Callaghan
Marketing Coordinator in Marketing at American Backflow Products Company (11-50 employees employees)

Pros

  • User-friendly
  • Customization
  • Integration

Cons

  • Some issues with Outlook

Return on Investment

  • Our email response rates have improved significantly in the Sales department.

Alternatives Considered

Hippo Video

Other Software Used

Nutshell CRM, monday.com, Constant Contact

Useful for numerous reasons, but primarily customized video emails

Incentivized
Verified User
Strategist in Marketing (1-10 employees employees)

Use Cases and Deployment Scope

We utilize BombBomb to send mass emails to our entire list of independent contractors to keep them up to date on important office events, trainings, and notices. This includes Weekly Office Newsletters. On an individual level we also utilize the video email feature (especially with screen record) to answer individual agent questions in a more personalized way. This really helps with our retention and saves time for our staff.

Pros

  • Mass email
  • Video email
  • Personalized email

Cons

  • Contact lists can be difficult to maintain
  • Accidental unsubscribes can quickly put a black mark on your record
  • In my experience, they act like we are criminals when people unsubscribe from us

Return on Investment

  • Easily can share info with a large staff of people
  • Better retention from better office knowledge of available programs
  • Difficulty trying to manage the unsubscribe to keep from getting flagged by BombBomb

Alternatives Considered

Brevo

Other Software Used

Hootsuite

BombBomb video can be worth it

Incentivized
Jonathan WesolowskiView profile
Account Executive in Sales at Bombbomb (51-200 employees employees)

Pros

  • Track emails
  • Email videos
  • Get email engagement
  • Increase empathy

Cons

  • Videos not timing out/failing to upload

Return on Investment

  • Got responses from cold emails
  • Received positive feedback

Alternatives Considered

Loom

BombBomb is the Perfect Sales and Recruiting Tool

Nick FergusonView profile
Technical Recruiter in Information Technology at KJ Technical (1-10 employees employees)

Pros

  • Video personalization
  • Easy to understand UI
  • Tracking analytics
  • Customer support
  • New development of cool features

Cons

  • I love the platform and it has exceeded my expectations.

Return on Investment

  • BombBomb has brought me four great clients since March (~4 months).
  • Those new clients yielded 6 engineering placements for our firm so far.
  • Better prospect interaction, laying the groundwork for attaining more clients down the road.

Alternatives Considered

Loom, Hippo Video, Vidyard and Yesware

Honest & Positive Opinion on BombBomb

Incentivized
Michael B. CraigView profile
Co-founder at Nutrislice, Inc. in Corporate at Nutrislice, Inc. (51-200 employees employees)

Pros

  • BombBomb breaks the monotony of traditional email.
  • BombBomb strengthens the connection with your clients/prospects.
  • BombBomb elevates your brand personality.

Cons

  • We've found it's better with existing relationships than as an outbound campaign.
  • Deliverability - We serve markets that might be a little more strict with regards to deliverability.
  • Chrome extension - it was awful and took up so much of the inbox that we've uninstalled it completely.

Return on Investment

  • It's helped elevate our Brand -- keeps clients and prospects excited about our product and team.
  • We've had a neutral experience with outbound campaigns.

Other Software Used

Slack, HubSpot CRM, Appcues

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