Blackbaud is GREAT!
Use Cases and Deployment Scope
I love Blackbaud Tuition Management!
We manage all of our student accounts in one place, it allows the families to view online/mail/call to make payments.
We bill for various charges which include: Tuition, Dining, Technology, and several miscellaneous purchase charges. The billing import is great! I have a template designed for uploads using student ID#s and it works beautifully. The posting process is also easy to use, regarding Blackbaud Financial Edge NXT GL software.
Pros
- Billing imports
- Communications with our account manager
- Listening to client suggestions and implementing them
- The parent call center is wonderful
Cons
- Divorced parent log in access
- Split family contract processes
Likelihood to Recommend
The way Blackbaud Tuition Management handles the charges and how accessible it is makes my job much easier. I love that parents can see the same view of their account as I have when entering/reviewing an account so that it doesn't sound foreign when I try to explain something to them.