Blackbaud is GREAT!
Rating: 10 out of 10
Use Cases and Deployment Scope
I love Blackbaud Tuition Management!
We manage all of our student accounts in one place, it allows the families to view online/mail/call to make payments.
We bill for various charges which include: Tuition, Dining, Technology, and several miscellaneous purchase charges. The billing import is great! I have a template designed for uploads using student ID#s and it works beautifully. The posting process is also easy to use, regarding Blackbaud Financial Edge NXT GL software.
We manage all of our student accounts in one place, it allows the families to view online/mail/call to make payments.
We bill for various charges which include: Tuition, Dining, Technology, and several miscellaneous purchase charges. The billing import is great! I have a template designed for uploads using student ID#s and it works beautifully. The posting process is also easy to use, regarding Blackbaud Financial Edge NXT GL software.
Pros
- Billing imports
- Communications with our account manager
- Listening to client suggestions and implementing them
- The parent call center is wonderful
Cons
- Divorced parent log in access
- Split family contract processes
Likelihood to Recommend
The way Blackbaud Tuition Management handles the charges and how accessible it is makes my job much easier. I love that parents can see the same view of their account as I have when entering/reviewing an account so that it doesn't sound foreign when I try to explain something to them.