Stay away at all costs!
Use Cases and Deployment Scope
From experience, implementation was horrendous. Blackbaud imported all database information even after we went through a detailed process to eliminate unneeded data. Customer support was nonexistent. The system was not geared toward churches. They have since discontinued to support church management and even suggested that we choose another system. We have sine moved to Touchpoint.
Pros
- Nothing
Cons
- Not geared toward churches
- Missing much functionality
- In my opinion, horrible and incompetent support
- No ongoing support for their system
Most Important Features
- Integration with the accounting system
Return on Investment
- A negative ROI
- Difficulty in moving data to another system
- Caused a lot of extra work to fix all the errors that came in implementation
Alternatives Considered
FellowshipOne and Shelby Systems
Other Software Used
Araize FastFund Online, TouchPoint
