TrustRadius: an HG Insights company

BigCommerce

Score7.9 out of 10

671 Reviews and Ratings

What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Categories & Use Cases

Media

enterprise ecommerce for high-volume brands like Skullcandy.
the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.
where to customize the look and feel of a storefront.

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Top Performing Features

  • Product variations

    Products with variations or configurable options are easy to list and easy to browse.

    Category average: 8.1

  • SEO

    The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

    Category average: 7.6

  • Multi-site management

    Administrators can manage multiple storefronts or websites under one umbrella.

    Category average: 8

Areas for Improvement

  • Visual customization

    Users can customize the look & feel of the storefront; storefront is visually attractive.

    Category average: 7.8

  • Personalized recommendations

    Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

    Category average: 7

  • CMS

    Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

    Category average: 7.3