BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
$39
per month
Shopify
Score9.1 out of 10
N/A
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
$39
per month
Pricing
BigCommerce
Shopify
Editions & Modules
Standard
$39
per month
Plus
$105
per month
Pro
$399
per month
Enterprise
Custom
per month
Basic Shopify
$39
per month
Grow
$105
per month
Advanced
$399
per month
Shopify Plus
2,000
per month
Shopify Plus
2,300
per month
Offerings
Pricing Offerings
BigCommerce
Shopify
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
A discount is offered for annual billing.
A 25% discount is offered for annual billing.
More Pricing Information
Community Pulse
BigCommerce
Shopify
Considered Both Products
BigCommerce
Verified User
Chose BigCommerce
Although k-eCommerce may be a good fit for businesses who's ERP is Microsoft NAV Dynamics, we found the application to be cumbersome and lacking user friendly functionality as compared with BigCommerce. The k-eCommerce support was poor, impersonal and lacked situational …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose BigCommerce
I personally prefer BigCommerce over Shopify. Shopify is more confusing to use and takes longer to get a site up and running. Shopify also seemed to heavily lack some needed bulk editing tools that bigcommerce has. The only thing I preferred about Shopify was that it had more …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose BigCommerce
BigCommerce has more built in options than Shopify. While Shopify has lots more apps that are available and a lower initial price. The use of third party apps is good to have lots of options but each option needs to be vetted and dealt with independently. They greater number of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BigCommerce
Their B2B features are incomparable. Shopify was another contender but didn’t have the B2B capabilities that BigCommerce has
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose BigCommerce
We deal in firearms. I tried Shopify first back in 2016 and that was a miserable mistake, very firearm NOT friendly there. Then we went to Volusion the next month and we were quite happy there for 7-1/2 years and several million $ in sales. The issue is Volusion was losing …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Founder in Corporate at Fenigo Inc. (Wholesale, 1-10 employees)
Chose BigCommerce
I chose BigCommerce over Shopify because I felt there were more built-in apps in BigCommerce. Other than that, I felt that both solutions are very similar.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
CMO (Chief Marketing Officer) in Marketing at Hi-Tech Car Audio (Retail, 11-50 employees)
Chose BigCommerce
BigCommerce combines the ease-of-use that you get form Shopify, with the ability to handle large numbers of Sku's like a custom Magento site might have.
But unlike a custom site like Magento, you don't need a coder or developer for every little change you want to make to the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Digital Strategist in Marketing at Best Price Nutrition (Health, Wellness and Fitness, 11-50 employees)
Chose BigCommerce
We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
eCommerce, Web and Graphic Design for Small to Medium Sized Businesses at Humanity Health CBD, LLC (Retail, 1-10 employees)
Chose BigCommerce
BigCommerce VS Shopify: Do I like Shopify? Yes. Has Shopify positioned itself as more of a get rich quick drop shipping platform, and alternative to marketplaces like Etsy? Also yes. Listen, I still like Shopify a lot, and there are absolutely still cases where I feel Shopify …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Co-Owner at Serendipity Studio (Apparel & Fashion, 1-10 employees)
Chose BigCommerce
osCommerce was our previous platform. It worked great for what it was but was too difficult to maintain and behind the times. When looking for a replacement, Squarespace and Shopify were both evaluated. Squarespace was not responsive at the time and did not support all of the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
E-Commerce Development in Information Technology at Unique Lift Parts Inc (Retail, 1-10 employees)
Chose BigCommerce
Integrations with Shopify were inadequate, and we felt the overall impression was too informal, without the backend flexibility our catalog requires. As for Magento, I had experience at a previous company with Magento and was never very satisfied with any part of it. I took a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Project Design Engineer in Information Technology at AvisBag.com (Retail, 1-10 employees)
Chose BigCommerce
Most reliable and robust e-commerce solution for the price. Easy to learn and to continue to use. Great user and customer management. Product capabilities are way better than the competition. It doesn't take a long time to onboard an entire business' inventory and get to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BigCommerce
Each platform has its pros and cons. However, overall, BigCommerce is the most challenging to work with from a developer's perspective. Simply finding files and locating the code in the theme editor takes too much time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BigCommerce
- Ease of Use: With guided onboarding, BigCommerce enables us to manage stores independently within days, reducing the need for extensive technical support.
-Comprehensive Built-In Features: BigCommerce provides a wide array of native features, minimizing reliance on …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose BigCommerce
easy for customization , no lengthy coding required.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Owner in Sales at Eagle Armorment (Sporting Goods, 1-10 employees)
Chose BigCommerce
I find BigCommerce easy to use from a non computer person stand point. It was easy to quickly get adjusted to and what they charge for building and running a website far surpassed there competitors.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BigCommerce
We are moving away from BigCommerce. It has not met our needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Marketing Manager in Marketing at Renew Digital (Medical Device, 51-200 employees)
Chose BigCommerce
We chose BigCommerce over competitors due to customization and cost. We're able to have the site we're looking for, easily managed within our marketing team without hours of tedious revisions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Customer Relations Business Manager in Customer Service at Principle Business Enterprises, Inc. (Retail, 201-500 employees)
Chose BigCommerce
We have stuck with Big Commerce due to the amount of work and build outs we have created with the system. The issues we have come across do not raise too many red flags that we would need to switch programs at this time. If we do it is due to the promotion/ sales restrictions, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Head of Customer Acquisition in Marketing at MitoQ (Health, Wellness and Fitness, 11-50 employees)
Chose BigCommerce
Every criterion we evaluated against BigCommerce either won outright or held its own. What got us over the line was the incredible personal support at every step of the way from onboarding and implementation through to BAU. I had a support ticket this morning which I resolved …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
N/A in Corporate at Dist 12 (Health, Wellness and Fitness, 1-10 employees)
Chose BigCommerce
BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Shopify
Verified User
Chose Shopify
Shopify out of the box had more features and did what we were looking to do that BigCommerce could not do without extensive customizations using a third-party vendor. That made it a very easy choice to switch to Shopify. Most of the customizations needed in Shopify we were able …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
COO (Chief Operations Officer) in Marketing at SnapPower (Consumer Electronics, 11-50 employees)
Chose Shopify
I have been in e-commerce for over 15 years now, and Shopify is overall the best website platform that I have used. I have used AmeriCommerce, StoresOnline/Crexendo, BigCommerce, Weebly/Square, Wix, Wordpress, GoDaddy and others - Shopify is the best in most …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Digital Marketing Strategist in Marketing at Trellis (Marketing and Advertising, 51-200 employees)
Chose Shopify
Shopify is so much easier to use, and much more user-friendly than both BigCommerce and Magento. The reporting, product management, and app marketplace are much better as well. Shopify also integrates with other systems very easily with apps and sales channels, so it saves a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Shopify
With Wix and Squarespace, we really like the extended customization options for our store, but they both lacked the "commerce theme." Shopify, like BigCommerce is essentially designed to cater right to ecommerce and thus has more tools and features to support that effort. BigCom…
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Shopify
I have tried (and currently use and love) BigCommerce. GoDaddy was also decent and very easy to use. Volusion, Ecwid, Weebly, Wix, SquareSpace - all were colossal wastes of time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Shopify
Shopify is the most accessible website management tool to make custom edits to and is the quickest to learn. The file structure is easy to understand, but on Magento, it is very complicated. BigCommerce offers more default options than Shopify, but Shopify has more apps. 3D …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Co-Founder in Marketing at webShine (Marketing and Advertising, 1-10 employees)
Chose Shopify
Shopify stacks up well with BigCommerce in terms of SEO. We've found WooCommerce to be even more SEO friendly because of the plugins that can be leverage in WordPress.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Founder in Corporate at Raw Athletics (Sports, 1-10 employees)
Chose Shopify
Shopify is great for the quick deployment of eCommerce websites and scaling them to test for feasibility. It's very affordable and easy to use. BigCommerce provides more function and customization but it takes coding experience to execute so it may not be best for some teams, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Shopify
We left BigCommerce and immediately were thrilled. BigCommerce worked fine but we saw immediate savings of several thousand dollars per month. The site speeds and page load times were way better and the app store is very comparable. Many of the features are similar between the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Magento - we had a negative experience with the complexity involved in maintaining the site backend and product catalog with a previous client and decided it wasn't suitable for the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Shopify
Shopify and BigCommerce are similar to each other in the sense that they have a very similar back end to the website. The ability to upload products is very similar and able to control settings. However, Shopify does seem to be easier to understand and has some added features …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Shopify
Shopify is the best tool in the ecosystem because with all the apps in its sphere, you can do almost anything. It also has the best checkout experience one can ask for in the Ecommerce / website space. I think when it comes to shipping inventory and theme management it’s the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
CEO and Founder in Information Technology at Think Board (Consumer Goods, 1-10 employees)
Chose Shopify
They have more analytics, better designs, more apps to create a more robust system to run a business on. Their system is very intuitive, and they are heavily investing in constantly making their platform better. The biggest selling point years ago was the ability to track with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Shopify
You can build an e-commerce site very quickly and easily. Bulk upload of products is a very convenient feature. There are regular features and roadmap updates on Shopify as compared to others in the market. The quality of customer support is also good. Shopify meets all the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Shopify
Shopify is hands down the winner. In all categories.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of Business Development in Sales at 5 Stones (Media Production, 51-200 employees)
Chose Shopify
Shopify as a business is one of the fastest-growing e-commerce solutions in the world. And for good reason, because it's core functionality is set up in such a way that you can literally start an online business in a couple of hours. They have a massive suite of applications …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Account Manager in Sales at LUGGAGE BAZAAR (Retail, 1-10 employees)
Chose Shopify
We selected Shopify because of the competitor reviews as one of the top 3 eCommerce platforms globally, but Shopify Basic performs poorly for the new and non-tech capable users compared to other top-ranked eCommerce platforms. The reviews and dominating brand exposure of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Office Manager in Customer Service at Little Portion (Food & Beverages, 1-10 employees)
Chose Shopify
Shopify is much easier to use and able to grow better with our company. It has fewer glitches which affect productivity, and more features to prevent needing many different programs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Product Development Asst. in Marketing at Myron Manufacturing (Marketing and Advertising, 201-500 employees)
Chose Shopify
Shopify performs a great marketing influence by having ads and different kinds of branding on various social media. Also, their utilities promotion creates a great impact on the people's mind, and after executing action on the platform, in my experience I liked it how …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Marketing Coordinator in Marketing at Cosmo DeNicola Companies (Events Services, 201-500 employees)
Chose Shopify
Shopify, to us, had more of a customization opportunity. We also felt that the plans offered by Shopify were more in gear with what we were looking to do with our company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Users have found both BigCommerce and Shopify to be ideal for setting up online stores. Both platforms have been leveraged by businesses of varying sizes, ranging from small local operations to large-scale enterprises. Customers have praised the simplicity of both platforms, indicating they have been able to create and manage their online ventures, including dropshipping operations, without extensive technical knowledge or support.
The use of advanced features seems to be a differentiating aspect in user experiences with BigCommerce and Shopify. Some users have indicated that they appreciate the depth of options and scalability that BigCommerce offers, especially for larger businesses seeking to expand their online presence. Conversely, Shopify users boast its ease of use, particularly for those launching smaller-scale online operations or stepping into e-commerce for the first time.
Users have utilized the customizability of each platform to tailor e-commerce solutions to their needs. BigCommerce customers cited its excellent out-of-the-box features and integration options, as well as their ability to handle complex inventory management. Shopify users, on the other hand, have praised its range of aesthetically-pleasing templates, clean interface and the wide variety of apps that can be used to extend the platform’s capabilities
Users have found both BigCommerce and Shopify to be ideal for setting up online stores. Both platforms have been leveraged by businesses of varying sizes, ranging from small local operations to large-scale enterprises. Customers have praised the simplicity of both platforms, indicating they have been able to create and manage their online ventures, including dropshipping operations, without extensive technical knowledge or support.
The use of advanced features seems to be a differentiating aspect in user experiences with BigCommerce and Shopify. Some users have indicated that they appreciate the depth of options and scalability that BigCommerce offers, especially for larger businesses seeking to expand their online presence. Conversely, Shopify users boast its ease of use, particularly for those launching smaller-scale online operations or stepping into e-commerce for the first time.
Users have utilized the customizability of each platform to tailor e-commerce solutions to their needs. BigCommerce customers cited its excellent out-of-the-box features and integration options, as well as their ability to handle complex inventory management. Shopify users, on the other hand, have praised its range of aesthetically pleasing templates, clean interface, and a wide variety of apps that can be used to extend the platform’s capabilities.
Features
BigCommerce
Shopify
Online Storefront
Comparison of Online Storefront features of BigCommerce and Shopify
Feature
BigCommerce
7.9
424 Ratings
1% above category average
Shopify
8.7
136 Ratings
10% above category average
Product catalog & listings
8.2420 Ratings
9.5136 Ratings
Product management
8.2417 Ratings
8.7134 Ratings
Bulk product upload
7.4317 Ratings
8.6115 Ratings
Branding
7.9368 Ratings
8.8134 Ratings
Mobile storefront
8.1408 Ratings
8.9130 Ratings
Product variations
8.5394 Ratings
9.0127 Ratings
Website integration
8.3348 Ratings
8.6127 Ratings
Visual customization
7.7410 Ratings
8.0133 Ratings
CMS
6.5302 Ratings
8.1109 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of BigCommerce and Shopify
Feature
BigCommerce
8.0
410 Ratings
4% above category average
Shopify
7.9
129 Ratings
3% above category average
Abandoned cart recovery
7.7368 Ratings
7.9120 Ratings
Checkout user experience
8.3405 Ratings
7.8127 Ratings
Online Payment System
Comparison of Online Payment System features of BigCommerce and Shopify
Feature
BigCommerce
8.3
406 Ratings
0% above category average
Shopify
9.6
131 Ratings
15% above category average
eCommerce security
8.3406 Ratings
9.6131 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of BigCommerce and Shopify
Feature
BigCommerce
7.9
411 Ratings
2% above category average
Shopify
8.4
133 Ratings
9% above category average
Promotions & discounts
7.8387 Ratings
9.2128 Ratings
Personalized recommendations
7.4323 Ratings
8.432 Ratings
SEO
8.5382 Ratings
7.6124 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of BigCommerce and Shopify
Big Commerce is great for managing our items for sale all while serving as a home base for our customers. - Whether they want to buy PPE, learn about PPE or have any questions or concerns, they know they can come to our site and get the service/product they need!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Shopify allowed us to handle matrix items and combined listings. Both of which we could not do on our previous platform. There was some customization involved but overall, it did what we needed it to. The one downside was that if we want to change anything we would have to reload the entire set of matrix items manually.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I personally would not even consider another e-commerce website platform.
Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
And the price is reasonable!
I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is fairly easy to use Shopify regardless of what task you are attempting to perform. Most things are customizable to a degree without requiring coding ability. I have very limited coding experience and have still been able to navigate my way around changing features of the website that require edits to the code with the use of AI and trial-and-error. This previously wasn't possible with the WooCommerce platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Provides a robust platform to sell a high-risk product.
Page Builder saves you time and money by negating the need to buy a template.
Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
