BHN Rewards

We used Rybbon at my last company to award points to community members. It was integrated with both our CRM, Hubspot as well as our survey software, Alchemer (formerly Survey Gizmo). The automation was great, it was seamless to award points for survey completion or through workflows in Hubspot. As well as the automatic point redemption - once our members hit 1,000 points they were able to redeem for a gift card of their choosing. It made incentives a breeze and the range of rewards available was great. The reporting was great as well - being able to see points awarded versus redeemed broken out over time was helpful for our accounting.

• Automation
• Gift cards
• Point allocation

• We saw an increase in the number of members participating in screeners

Qualtrics CoreXM

We use Rybbon exclusively for delivering incentives for completing our on-line surveys. Using Rybbon increases our survey response rate significantly.

• Reliability
• Ease of use
• Variety of rewards

• Rybbon has decreased our overall costs by increasing our survey response rate
• The fees charged by Rybbon are very reasonable

IBM SPSS, Microsoft Excel, LimeSurvey

We used Rybbon as our primary way of compensating user research participants. Rybbon lets us send digital gift card vouchers to people in almost any country and they can redeem it for rewards that work in their region. We had a team of about 40 researchers using it and several other designers who often ran user research sessions.

• Recipient's Choice (choose any gift card that works in your region)
• Bulk uploading recipients
• Customization of gifting email and page

• Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
• It's a lot quicker and more manageable than using PayPal or Amazon gift cards
• Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it

SurveyMonkey, Atlassian Confluence, Qualtrics CoreXM

We use Rybbon to compensate research participants. I like that it manages and tracks utilization, clearly shows our fund usages, and allows participants to select a reward of their choosing. The ability to select from a wide range of possible rewards (donations, gift cards to a range of vendors) is a big draw for participants. It also tracks funds for accountability.

• Accountability of funds
• Easy integration with market research software (qualtrics)
• range of rewards for participants

• Streamlined research process

Tableau Desktop, Qualtrics CoreXM, Slack

We use Rybbon to incentivize customers to provide feedback on our software and to gather an NPS score. We chose Rybbon because of its integration with the survey software we utilize. Rybbon made it extremely simple to reward survey respondents with a gift card of choice and it helped the response rates of our surveys improve immensely.

• Integrations
• Automatic reward distribution
• Tracking

• 35% increased survey response rates