Avigilon Control Center (ACC) Reviews & Insights

Score9.8 out of 10

7 Reviews and Ratings

Community insights

TrustRadius Insights for Avigilon Control Center (ACC) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive and Friendly User Interface: Many users have expressed their satisfaction with the intuitive and friendly user interface of ACC. They have found it easy to navigate through tabbed views, and they appreciate the auto-login capability that quickly accesses the system.

Granular User/Group Permissions: ACC's granular user/group permissions have been highly valued by users. This feature allows them to control access and restrict functionalities based on individual roles and responsibilities, enhancing security and customization.

Abundance of Features: Users have praised ACC for its extensive range of features. They particularly appreciate the ability to replicate complex rules for alarms, which enables them to create alarm scenarios tailored to their specific operational needs.

Avigilon Control Center (ACC) Reviews

3 Reviews

ACC Provide a Seamless Door and Camera Resource

Rating: 8 out of 10

Incentivized

March 24, 2021

Use Cases and Deployment Scope

Company-wide, we have integrated the Avigilon Control Center (ACC) software platform as our complete security center resource for integrating our door access and our camera systems into one solution. ACC gives us the ability to monitor and administer our security operations from one piece of software that allows all cameras and doors to seamlessly communicate without the need of any further software or intermediary pieces of hardware.

Pros

Unification.
Ease of Use.
Combined Solution.

Cons

Cloud Management.
Search Features.
Reporting.

Likelihood to Recommend

Avigilon Control Center (ACC) has worked well for our facilities, especially since we were able to link multiple types of cameras and door access systems into one seamless tool now. This software was the solution we were looking for when we began searching for products that could complete the integration we needed. I think that ACC works well in most environments for both doors and cameras. Quite frankly the camera product seems a lot stronger resource than the door access piece based on it features and ease of use, sometimes the door access integration seems like a afterthought. If anyone is searching for a resource that can bring doors and cameras together, I would recommend ACC. If I were only looking for a camera software, I would still recommend ACC. But if I were just searching for door access, I would look elsewhere.

Verified User

C-Level Executive in Information Technology (201-500 employees)

Vetted Review

2 years of experience

Great Control Center

Rating: 7 out of 10

Incentivized

November 9, 2020

Use Cases and Deployment Scope

We use Avigilon to watch cameras for Blade Chevrolet. It sends alerts from cameras being traced by people or animals.

Pros

Records time.
Shows present time.
Allows you to see specific issues by highlighting with a colored square.

Cons

I think it should be easier to rewind to find time email as sent quicker.
I also think there she should be an option to stay logged in the entire shift working.
I wish there was a way to call the police if needed from site.

Likelihood to Recommend

I remember one night I was able to catch a criminal because of the camera. I don't like how it keeps reading the same issue over and over, e.g. spiderweb in camera.

Denise Toy

Customer Care in Customer Service at Frontline Call Center (51-200 employees)

Vetted Review

1 year of experience

My ACC experience

Rating: 9 out of 10

Incentivized

October 2, 2019

Use Cases and Deployment Scope

ACC has been used for controlling all our door accesses, badges creator, and door scheduler. It works great to manage multiple doors and it integrates very well with ACM. Is very easy to use once the programming of the door is done. We have it synced with our Active directory domain.

Pros

Integrate with our Active directory system as we disable user they get disable in ACC
Integrate with ACM as door swipe they get get recorder in the video system
Good support

Cons

The system let you create maps, this part of the interface can use some improvement
Badges software GUI is also little outdated but does the job
better way to backup

Likelihood to Recommend

Great for larger organization with multiple door and building, we use it in 7 buildings with 40 door and 400 user.
Overkill for smaller organization. Easy to set up group membership for multiple door and different schedule. Great holiday option to schedule opening and closing day.

Alessandro Spada

It Director in Information Technology at South Glens Falls CSD (1001-5000 employees)

Vetted Review

3 years of experience

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