Great Control Center
Pros
- Records time.
- Shows present time.
- Allows you to see specific issues by highlighting with a colored square.
Cons
- I think it should be easier to rewind to find time email as sent quicker.
- I also think there she should be an option to stay logged in the entire shift working.
- I wish there was a way to call the police if needed from site.
Return on Investment
- Able to catch trespassers.
- Able to watch recorded footage.
- Not able to rewind fast enough for alerts.
Usability
Other Software Used
NICE inContact CXone, Salesforce Commerce Cloud, AIMMS SC Navigator Platform
