Based on 7 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 7 reviews | Last Published May 27, 2026
Automox is primarily utilized by organizations for comprehensive patch management, ensuring up-to-date software and operating systems to reduce vulnerability exposure and streamline IT operations. In TrustRadius reviews, it is also valued for vulnerability remediation and as an endpoint management solution, simplifying device oversight. A majority of reviewers report significant time savings for IT staff, allowing reallocation of resources from patching and administration tasks. The platform's automation and scripting capabilities, particularly through 'worklets,' are central to this efficiency, enabling uninterrupted employee work during maintenance.
Reviewers often commend the intuitive user interface and clear dashboard, contributing to ease of use. However, common feedback highlights limitations in dashboard and reporting customization, with some desiring more tailored widgets and automated email reports. There is also a request for a broader catalog of pre-built worklets and more detailed error reporting. Overall, the sentiment indicates Automox effectively boosts operational efficiency and improves security posture through automated patching and increased visibility.
Pros
Streamlined patch management leading to substantial time savings for IT staff
Flexible and easily deployable 'worklets' for various system tasks
Intuitive user interface with a clear, easy-to-navigate dashboard
Customizable policy enforcement for tailored configurations
Improved visibility into security infrastructure and system health
Cons
Limited customization options for dashboards and reporting widgets
Insufficient catalog of pre-built worklets, especially for executable patches
Occasional slow initial connection times for remote system management
Desire for more detailed error reporting
Intermittent reliability issues with the notification application
We use Automox to stay on top of patching for Windows Update and the various applications that are used in our business. This helps address the critical issue of out-of-date software causing cyber security vulnerabilities on our network. Being a law firm, cyber security has become a critical IT issue and Automox helps to automate and streamline the process.
Pros
A good dashboard to let you quickly get an idea of how your organisation is handling its patching.
Software and patch searching on individual devices
Ability to force patching alongside scheduled patching
Easy to user interface
Cons
More details when errors occur.
Automox notification app sometimes gets stuck preparing to restart, users have to restart manually
Likelihood to Recommend
I think Automox is perfectly suite for small to medium businesses and I would recommend it to anyone looking to improve their cyber security standing. It is easy enough to use and understand for staff without a lot of technical knowledge, but has a depth that can be exploited by IT staff with more know how.
VU
Verified User
Manager in Information Technology (11-50 employees)
Automox is a versatile endpoint management solution that we use extensively in our organization to address several critical business needs. Vulnerability Management Compliance Operational Efficiency
Pros
Endpoint Patching
Security Configurations
Custom Scripting
Operational Efficiency
Remote Management
Cons
Need some improvements while taking system on remote
Need some more worklet templates for deploying patches
Worklets for deploying exe patches
Likelihood to Recommend
We have large no of systems and we can not patch those systems manually. Automox is playing a vital role in this.
VU
Verified User
Manager in Information Technology (51-200 employees)
As Automox distributor in Srilanka, we use Automox to protect my organisation's endpoints by keeping their operating systems up to date. Not only Operating systems but also other installed software and applications also keeping upto date and valnarability free in the organaization. Using Automox to deploy applications across the network and using the console to do demonstrations to our valued customers andbpartner.
Pros
Cross Os, applications Patch installation
Valnarability scanning and keeping systems safe
3rd party application patching and installatuin
Integration with other leading security products
Total cloud operating console
Cons
Expanding the 3rd party application list
Introduce a mechanism to install patches by using a singal distribution point for local users
3d party intigrationn APIs should be improvised
Reduce bandwidth consumption
Likelihood to Recommend
Automox is the best solution for Saas based patch Management. It's not cover only patch Management. Mut many more features are there to keep our network environment risk free. Also it's make our day today IT task more easier like applications installation, network status monitoring, valnarability scan, reporting and also very user friendly. Policy enforcement also lot abig deal with Automox. So I like to recommend this to any one who looks keep the network secure and make their admin tasks more easy.
Automox helps us to keep our computers and software up to date automatically. It runs in the cloud, so we can manage updates and security settings for all devices, no need to connect devices to the internal network. This saves our IT team time by automating patching for Windows, Mac, Linux, and other apps.
Pros
Automatically detects missing OS updates and third-party software updates.
Can deploy patches without user involvement.
Can roll back in case an update causes issues.
Cons
Does not support some third party applications.
Can not integrate with AD server.
need more flexibility in creating custom reports.
Likelihood to Recommend
Some of our employees are working from home at different locations. So we can use Automox to patch and secure devices without requiring a VPN or on-prem server. We have only limited IT staff in our organization. Automox can handle OS and software updates without manually checking every endpoint. It helps us to manage our IT staff workload.
We use Automox to reduce the effort of patching vulnerabilities manually and making our work efficient. Automox Can automatically patch known vulnerabilities of operating systems and third party applications. Also Automox supports All the OSs such as Windows , Linux and Macos. Automox helps us keeping our ornazation secure and upto date with keeping our devices away from trouble.
Pros
automatic configuration and management capability
lightweight cloud native endpoint agent that is easy to deploy and faster in system
Supports Cross Platform such as Linux, Mac, Windows
Automatically patcing known vulnerabilities
Cons
Can be pricy compared to other patch management solutions
Automox is only available on cloud platforms hence all the devices even the critical servers do need an internet connection
It would be better if organizations have more granuller control in user role permission
Likelihood to Recommend
Automox is well suited for an organization where there are less experienced and limited staff in the IT section where regular patching is needed at least once a week. This product is more suited for SMB environments who prefer cloud solutions with easy functionality and managment. For more security critical organizations who do not want to allow access to a outside URL from there organization should double check the benefits of moving for a cloud solution since Automox is a well secured platform with many capabilities.
VU
Verified User
Engineer in Information Technology (201-500 employees)
[...] uses Automox to standadise patching on all our Windows and MacOS endpoints. Patch Management: Ensuring all endpoints are up-to-date with the latest security patches to mitigate risks of vulnerabilities and cyberattacks, this includes OS and 3rd party patching.
Endpoint Security: Proactively addressing security threats and vulnerabilities before they can exploit the devices.
Pros
OS Patching
3rd Party App patching
Lightweight agent
Cons
More user-friendly notifications
Likelihood to Recommend
Automox work's well as patch managment tool that standadises our fleet patching (Windows & MacOS) we have the same policies and deployment method to both operating system enviroments and the same set of policies within Automox.
We use Automox to auto-deploy patching updates to our end devices, Mac, Windows, and Linux-based systems. We group devices based on their use case, i.e., Employee, Production, Server, etc. We can then manage urgency and granular updates as they relate to the individual business case. The autonomy of updates allows our system engineers to focus on creating new solutions and solving ongoing issues.
Pros
Auto-Patching.
Alerting
Remediations
Cons
Increase the tagging options.
Auto-updating prioritization for CVE's.
Incremental downloads for network reliant devices.
Likelihood to Recommend
We are a medium-sized business that needs a patching solution only occasionally, and Automox solves that requirement for us.
VU
Verified User
Engineer in Information Technology (201-500 employees)
Since we started using this product, patching our RHEL servers has become easy for multiple reasons. It has also helped us configure policies and run them easily across our Linux environment. Collecting stats or details from the environment and generating a report has also become easy.
Pros
Update or patch our RHEL env.
Run policies with custom scripts.
Configure accessible reports from the custom scripts.
Cons
Bit of customization in the dashboard.
Some level of bash script checks in the policy.
Test run for bash scripts without actually executing.
Likelihood to Recommend
It is well suited for Linux patching or upgrades and also for setting up custom scripts for execution across the whole environment or a specific group of servers. Then, collect the output from this execution and make a report. A single dashboard makes all of this easy and reduces our time.
We use Automox for Windows and third party patch management as well as automation of some Windows support tasks. Automox has allowed us to configure the critical updates to install right away but also allowed us to schedule non-critical patches to install after a 14 day waiting period to make sure they didnt cause any issues for the early adopter of those patches.
Pros
Windows patch management
Third Party patch management
Automation - remote exe3cution
Hardware inventory
Software Inventory
Cons
Some remote exection scripts fails, and the logging detail could be iomproved
Worklet support is limited
Likelihood to Recommend
Automox is well suited for organizations that need the ability to manage what patches are installed, and when they are installed. It is also good for organizations that want a tools that allows them to easily run remote scripts or take remote admin actions on a large number of devices.
VU
Verified User
Director in Information Technology (51-200 employees)
It makes it easy to keep every endpoint automatically configured, patched, and secured – anywhere within the organization or anywhere in the world. With the push of a apply patches button or remediate vulnerability button, the Security Team can fix critical and operation-crucial vulnerabilities faster, slash cost and complexity, and get back the efficiency within a day.
Pros
Patching on time
Providing insight
Vulnerability Scanning
Customization
Cons
More useful worklets
Better time to patch or worklet to run
Increasing customization capabilities
Likelihood to Recommend
Compliance. Identify the technologies that will take your company forward and enable your organization to stay ahead of the pack. Reduce company risk Ensure employee productivity Achieve long-term company security and stability. Stay on top of the patching and compliance requirements Pease of mind Scheduled patching policies, customizable policies fort patching
VU
Verified User
Employee in Information Technology (11-50 employees)
