#1 most frequent
United States of America
54.8%142 installations of 259
What is Atlassian Crowd?
Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.
Categories & Use Cases
Product Demos
Who Buys & Uses Atlassian Crowd
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
8.1%21 installations of 259
#3 most frequent
Germany
6.9%18 installations of 259
Crowd - An extension to Active Directory
Pros
- The ability to Govern Group Permissions for synchronizing users into Crowd, keeping only the users you want in Crowd and keeping unwanted access out. Ability to define authentication permissions and having automated group definitions for new users.
- Integration into our existing systems, as it becomes merely an extension rather than a separate entity. It works seamlessly with almost all of our systems.
- Always up to date with compliance and security requirements of the organization. The ability to audit is very key. It's surprising how many systems don't have a fully supportive auditing system.
Cons
- Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
- Linux support was there as it was built mostly to support Windows based systems
- Documentation was supported but most issues we had required us to contact Atlassian support.
Return on Investment
- New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
- The positives are always with the end user, which I have to say, Crowd was able to accomplish.
Other Software Used
Duo Security, Atlassian Confluence, JIRA Service Desk, JIRA Software
Great SSO solution for Atlassian
Pros
- Many different options for authentication, including credential validation only, user detail synchronization, and more
- Many different levels of access control, including, user, group, and application-level
Cons
- Sometimes can be a little slow with synchronizing user details.
- The user interface can be a little confusing.
Return on Investment
- Smoother user experience for end-users when they access systems without having to log in all the time.
- We no longer need to worry about having to synchronize user profile data across multiple systems manually.
Alternatives Considered
Okta Workforce Identity
Other Software Used
Atlassian Confluence, Jira Software
Atlassian Crowd is a great product for small startups.
Pros
- It is very easy for users to create tickets
- Standing up atlassian crowd is a breeze
- Not having to manage any hardware infrastructure is great
Cons
- We did not get the speed that we needed vs. hosting our own local atlassian product
- Configuring accounts could have been easier
- I didn't like the process for installing extensions
Return on Investment
- We ended up moving off of it pretty quickly
- It helped us realize that we needed to host our own solution
- The product itself was functional but it just didn't suit our scaling needs.
Alternatives Considered
Atlassian Confluence and Atlassian Stride