Atlassian Crowd Reviews & Insights

Score6 out of 10

12 Reviews and Ratings

Community insights

TrustRadius Insights for Atlassian Crowd are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Sign-on Service: Several users have mentioned that they appreciate Crowd's easy sign-on service, finding it simple to use and not a hassle to set up. This ease of use is seen as valuable for the adoption of Atlassian products.

User-friendly Interface: Many reviewers love the user interface of Crowd, mentioning that it makes cross-referencing team data always visible and is visually appealing. The intuitive design of the interface enhances the overall user experience.

Integration with Atlassian Products: Being part of the Atlassian product family, Crowd seamlessly works well with other Atlassian products like JIRA and Confluence. Users find it very easy to set up and configure compared to other enterprise SSO solutions. Its ability to support a variety of user directory types, including common ones like AD and database, is also highly valued by users.

Atlassian Crowd Reviews

1 Review

Engineering

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Atlassian Crowd is a great product for small startups.

Rating: 8 out of 10

Incentivized

November 29, 2017

Use Cases and Deployment Scope

We used Atlassian Crowd as our primary ticketing system for our production level product. We have tickets filled in that were filed by customers, our internal customers, our QA teams, and our developers. We used these tickets to develop a backlog of bug fixes and new improvements that our dev team can prioritize.

Pros

It is very easy for users to create tickets
Standing up atlassian crowd is a breeze
Not having to manage any hardware infrastructure is great

Cons

We did not get the speed that we needed vs. hosting our own local atlassian product
Configuring accounts could have been easier
I didn't like the process for installing extensions

Likelihood to Recommend

For smaller companies atlassian crowd is great, however, we grew to a size where we were getting rate limited so we needed to scale up. What we ended up migrating to was the non-cloud solutions for atlassian products. This allowed us to hit our scale without being rate limited. However, at a smaller scale, this product would work great.

Verified User

Project Manager in Engineering (1001-5000 employees)

Vetted Review

1 year of experience

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