TrustRadius: an HG Insights company

What is Aquant Servie Co-Pilot?

Aquant Service Co-Pilot is a diagnostics and troubleshooting tool used to troubleshoot and triage even the most complicated equipment problems. With a fully guided experience, it is designed to enable users to the root of the problem quickly and implement the best possible fix, and to investigate, access relevant assets, find suggested parts, or escalate with just a few clicks.

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Categories & Use Cases

Media

Screenshot of Service Co-Pilot: Knowledge. 
The platform consolidates resources, making them accessible and simplifying the learning and training process.
Screenshot of the system's interface - designed to ensure navigation and immediate access to necessary information.
Aquant Servie Co-Pilot
Screenshot of Service Co-Pilot Insights. 
Connects data points across different data sources, including structured and unstructured data, to offer actionable insights.
Screenshot of cross-platform accessibility - the app is available for both internal service teams and customers via web and mobile platforms. It can be used to enhance an existing chatbot's performance and accuracy by integrating a knowledge base or through utilizing its API to create a customized user experience.
Screenshot of Service Co-Pilot - Triage 
With recommended steps and parts, users can quickly navigate the problem and the required resources to solve it faster.

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Screenshot of Service Co-Pilot: Knowledge. The platform consolidates resources, making them accessible and simplifying the learning and training process.