TrustRadius: an HG Insights company

Appsee

Score4.6 out of 10

5 Reviews and Ratings

What is Appsee?

Appsee is designed to offer mobile teams visual data on their app's user behavior. The vendor says they supply businesses with the actual "why's" behind their users' behaviors.

Read more details.

Media

Screenshot of Touch Heatmaps
Screenshot of User Session Recordings
Screenshot of Users Flows
Screenshot of Appsee Heatmaps
Screenshot of Appsee User Recordings
Screenshot of Appsee User Query Builder
Screenshot of Appsee Navigation Paths
Screenshot of Appsee Jira Integration

1 / 8

Screenshot of Touch Heatmaps

Appsee.... Don't want to see this software again

Pros

  • Easy and friendly dashboard. There's no need to set a bunch of stuff up.
  • Crash reporting screen.
  • Easy integration into code. It's done in less than a day.

Cons

  • The user screen recording was quickly shut down on Apple devices after about a week of us using Appsee. Now it's just basic boxes which aren't nearly as helpful or insightful in bettering our user experience. If we would have known this would happen, or that Appsee didn't have that feature, we wouldn't have gone with them.
  • No integration with Branch (the world's best and probably biggest attribution platform).

Return on Investment

  • It now costs much more than the competitors, and has fewer features/functionality than when it started, so I would say it's a negative impact as we're paying about $300-400 month for this.

Alternatives Considered

Mixpanel and Firebase

Other Software Used

Mixpanel

Product insights magnet

Pros

  • User session recordings of individual users
  • Touch heatmaps and unresponsive gestures

Cons

  • Nothing major that I dislike. Would appreciate a mobile app so I can quickly glance at some of the metrics while on the go, but not a deal breaker by any means.
  • Look and feel is a bit outdated, but I guess that's a matter of taste

Return on Investment

  • Better conversion rates
  • Less bugs/crashes
  • Better user retention

Other Software Used

Localytics, Balsamiq, Trello