Great Low code - no code Workflow tool in the market!!
Use Cases and Deployment Scope
Appian is a digital transformation tool in which it streamlines and complement human operations in order to reduce highly manual intensive tasks. It is one of the best Low code base platform and we used it for Intelligent automation and Customer management. Since Power apps was more expensive with less features we used Appian to design apps in HRO processes and automated the contract generation process. It was also used in some of the intelligent automation to extract data elements from PDF documents. It can be enhanced to add functionality like sentiment analysis like we have it in other industry standard tools. Workflow automation is what it is at its best currently.
Pros
- workflow management
- Low code no code
- Intelligent case management
- integration with API
- Dashboards and reports
Cons
- More visualisations in the dashboard like Power BI
- LMS based system like Celonis and certifications
- AI & ML functionalities
Most Important Features
- Intelligent Automation
- Workflow Management
- CASE Management
Return on Investment
- Employees can learn the tool with No prior coding experience
- It has enabled the organization to find solutions to newer problems which arise post covid.
- Improving the efficiency of clients and they can utilize their man force in other important areas
Alternatives Considered
Microsoft Power Automate (formerly Microsoft Flow) and Microsoft Power BI
Other Software Used
Microsoft Power Automate (formerly Microsoft Flow), Microsoft Power BI, Microsoft Powerpoint









