Appian Information Reviews & Insights

Name: Appian
Rating: 7.7 (271 reviews)

Score7.7 out of 10

271 Reviews and Ratings

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Community insights

TrustRadius Insights for Appian are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have consistently praised Appian for its visually uncluttered and intuitive user interface, with many stating that it allows for quick adoption by both internal and external users. The simplicity and user-friendly nature of the interface make it easy for business users with minimal training to navigate and perform tasks efficiently.

Low-Code Development Platform: Many reviewers appreciate the ease of use provided by Appian's low-code development platform. They find it beneficial that they can develop user interfaces without extensive coding knowledge, allowing for rapid application development and reduced reliance on traditional programming languages. This feature has made the development process more accessible and efficient.

Flexible Access Control: A significant number of users praise Appian for its flexibility in providing different levels of access to users based on their roles. This capability contributes to better data security and control within organizations, enhancing overall data management. Additionally, the ability to tailor processes for specific business needs and configure processes for new business users is seen as a major advantage, contributing to the software's adaptability.

Appian Reviews

25 Reviews

InformationComputer Software9Telecommunications12Broadcast Media2Information Services2

Appian Is The Best Low ode Plateform

Rating: 10 out of 10

Incentivized

July 18, 2022

Use Cases and Deployment Scope

Appian is best for a small crowd. The reason behind this is its cost. We can have an intra-organization app using this platform. We can also develop a backend system in Appian for public apps. For public apps, login & users cost can make it a highly costly app.

Pros

It provides the best platform security. It is very much important to protect your platform from various cyber-attacks. That is why I enjoy working on Appian also we can create various interactive applications using low code.

Cons

It provides a lot of features and functionality which will really help us to deal with real-time use cases and handle business requirements so I can say it's perfect.

Likelihood to Recommend

As an Appian user, where we have a data connector application built in Appian that is integrated with various systems and provides a summary in Appian UI. We as a user can initiate new requests to extract, Transform and Load data on a specific or selected system with just simple clicks.

Verified User

Engineer in Information Technology (Computer Software company, 51-200 employees)

Vetted Review

3 years of experience

Leading us into the future

Rating: 9 out of 10

Incentivized

February 21, 2022

Use Cases and Deployment Scope

Appian is one of the best low code development software available in the market because of its intuitivitivy, great documentation, and a lot of existing smart services which are always been updated.

Pros

Ease of the system
Attractive UI
Easy to understand

Cons

it gives some limit in decision rules
The community needs to grow more.
Timeline charts should be improved

Likelihood to Recommend

The best part is we can design the website in hassle-free manner. They have given expression mode as well that is best. There are a number of options to make the website more attractive and easy to use for end-user as well as for backend

Verified User

Employee in Engineering (Computer Software company, 11-50 employees)

Vetted Review

1 year of experience

its helpful

Rating: 10 out of 10

Incentivized

December 13, 2021

Use Cases and Deployment Scope

We have automated the whole business process and its associated business activities. We collect data from a lot of different users and assimilate them into a big info hub. That info hub is used to get data for the creation of business strategies and business planning. All the business decisions related to the business process are automated through Appian

Pros

workflow management
looks good
easy to use from user's perspective

Cons

integrating with excel
excel formatting
database connectivity with DB views

Likelihood to Recommend

Verified User

Program Manager in Information Technology (Information Services company, 201-500 employees)

Vetted Review

2 years of experience

Best low- code platform

Rating: 9 out of 10

Incentivized

December 6, 2021

Use Cases and Deployment Scope

We use Appian to streamline the process for our organization and for our clients and make it more digitalized. Increase turnaround time, efficiency, process orchestration, return on investments, performance, intuitive applications, AI, RPA for [our] clients. We have been using it in all sectors like financial, pharma, government, insurance, life sciences, manufacturing, etc.

Pros

Low code automation
Quarterly upgrades
Compatibility on multiple platforms
Performance

Cons

Easy import of java libraries

Likelihood to Recommend

Appian is well suited for pretty much all the industries like financial, insurance, banking, etc. One example is to use it in [the] supply chain model of [the] pharma industry with [a] quick turnaround time. Appian is less appropriate for small-scale clients where there is less potential for automation and digitalization.

Vijay Rama Rao Dasari

Director Of Business Development in Information Technology at Horizon Industries, Limited (Information Services, 201-500 employees)

Vetted Review

8 years of experience

View profile

Automate Workflow for Any Industries

Rating: 9 out of 10

Incentivized

December 5, 2021

Use Cases and Deployment Scope

We are using Appian in the hospital to automate the workflow of patient registration, diagnosis, and treatment. It only took two weeks to implement it at the hospital. Appian has connected patients with doctors and departments in a faster, streamlined way. It has eliminated the traditional form of paper-based registration and reporting saving hours of administrative work. Now the patients are able to get treatment faster with Appian workflow automation. Furthermore, with Appian doctors and administrators can perform much faster with decision rules, case management, and AI.

Pros

Excellent AWS SaaS platform for workflow automation
Supports machine learning to make processes more efficient
Can automate hundreds of end to end processes

Cons

Quite expensive platform starting at $75 per feature per month
Difficult to implement

Likelihood to Recommend

Appian is best suited for organizations that have to respond to hundreds of customers on a daily basis. It makes all the process of customer service much faster. It is less appropriate where workflow has very few processes and does not need to interact with hardware systems.

Nabin Poudel

CEO in Information Technology at Curl Labs (Computer Software, 51-200 employees)

Vetted Review

5 years of experience

View profile

Appian: Not the best for new or inexperienced users; steep learning curve

Rating: 1 out of 10

Incentivized

October 12, 2021

Use Cases and Deployment Scope

It is being used to automate our IT automated procurement processes. It allows the process of getting quotes from vendors to the approval person to be done much faster. We also use it to automate sending reminders to relevant employees to continue the tasks left unfinished in dev, test, and prod environments.

Pros

Automate processes like reminders
Keeping data secure
Process modeling

Cons

Most of the platform is hard to use
Difficult for new users
Little to no explanation on how to do things
Not very good at advice on use-cases
Not aesthetically pleasing, especially compared to its competitors

Likelihood to Recommend

It is well suited for business-critical automation, especially when sensitive data is involved. It is not good for citizen development. It is definitely more suited to pro developers who write code for a living. Quick apps are helpful for those not well versed in the platform. Automated reminder emails are consistently and frequently sent out looking very official and full of detail.

Verified User

Employee in Information Technology (Computer Software company, 10,001+ employees)

Vetted Review

1 year of experience

Pretty nice, with a slight learning curve

Rating: 9 out of 10

Incentivized

September 1, 2021

Use Cases and Deployment Scope

Appian is being used as our primary tool of development for our applications for our department. It's made our applications easier to develop (because it's relatively easy to pick up and use) and has allowed us to easily include more people when creating interfaces.

Pros

Easy of use
Friendly interface
Instant results

Cons

Multiple users editing the same interface
Process models
Initial ramp up may be tricky for some

Likelihood to Recommend

Well suited: quickly making interfaces

Samuel Robinson

Scientist in Quality Assurance at NIWC Atlantic (Computer Software, 5001-10,000 employees)

Vetted Review

2 years of experience

Appian at an Enterprise Company

Rating: 7 out of 10

Incentivized

July 29, 2021

Use Cases and Deployment Scope

Appian is used as a low-code software solution in the AT&T Consumer Organization. It addresses complex process[es] and automation issues across the organization.

Pros

Process Modeling
User Experience

Cons

Ease of development
Integrations with other platforms

Likelihood to Recommend

Appian is best suited for standing up web tools that carry out business processes.

Verified User

Team Lead in Corporate (Telecommunications company, 10,001+ employees)

Vetted Review

1 year of experience

Beginner Appian Developer Review

Rating: 9 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

Appian is used to manage Network Order Processing. It is being used by few departments. It solves a pain point. Faster processing of orders. There is a huge implementation in Wireline Order processing.

Pros

Task management through the work flow.
Easily can be implemented for collaboration between different work groups.
Easily can be integrated between upstream and down stream systems.

Cons

For each release of Appian, it looks like regression testing is not proper. We see some broken old functionalities whenever it is upgraded. It can be improved.
Record List Grid View can be made with little flexibility. So that in the future we can use records instead of building reports.
In the monitoring view, better to keep 'process activity' tab as the first to load instead of the 'health dashboard.'

Likelihood to Recommend

Appian is well suited for proper task creation for proper workgroups. Appian is less appropriate when we need an application to manage data only.

Verified User

Employee in Information Technology (Telecommunications company, 5001-10,000 employees)

Vetted Review

3 years of experience

Appian a great product in the right place!

Rating: 8 out of 10

Incentivized

June 15, 2021

Use Cases and Deployment Scope

We use Appian for low code development, specifically, we are migrating several older applications to our Appian code base. Specifically, we are using in the Production and Technology workspace and slowly expanding the Appian footprint across the organization. Given the distributed nature of our workforce, using a tool like Appian allows us to leverage more expensive managers with our emergent coding organization.

Pros

Allows at a glance workflow documentation which assists in the need we have for information readiation.
Drag and drop interface for workflow development greatly speeds our apps time to market.
Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.

Cons

There is a definite learning curve associated with Appian and functional information may be difficult to find.
Better in line help would be a welcome addition.
The pace of change means that, just about the time we are mastering this version, the NEXT version is coming out.

Likelihood to Recommend

We use Appian to build out the behind the scenes workflows in our applications and the web dev aspect to skin those new apps. If you have extremely complex algorithms or logic, Appian may struggle a bit... and the low code makes altering as needed for ADA requirements, extremely challenging.

Richard Owens

Systems and Process Engineering in Information Technology at Sprint/TMobile (Telecommunications, 10,001+ employees)

Vetted Review

3 years of experience