#1 most frequent
United States of America
55.5%1,093 installations of 1,971
What is Appian?
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
Categories & Use Cases
Media
1 / 5
Screenshot of Low-Code Development
Top Performing Features
Reusability
An internal repository where assets, modules, and even entire applications can be reused
Category average: 8.7
Platform Scalability
Apps developed by low-code platform must be scalable and capable of supporting large numbers of users
Category average: 8.5
Platform Security
Security guardrails in place to help prevent malware, data breaches etc.
Category average: 8.5
Areas for Improvement
Drag-and-drop Interfaces
Drag-and-drop interface for building applications
Category average: 8.5
Visual Modeling
Visual modeling tooling allows business users to design processes visually.
Category average: 7.6
Platform User Management
Tools enabling admins to control user access and on-board and off-board users
Category average: 8.3
Who Buys & Uses Appian
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
5.8%114 installations of 1,971
#3 most frequent
India
5.4%106 installations of 1,971
Great Low code - no code Workflow tool in the market!!
Use Cases and Deployment Scope
Appian is a digital transformation tool in which it streamlines and complement human operations in order to reduce highly manual intensive tasks. It is one of the best Low code base platform and we used it for Intelligent automation and Customer management. Since Power apps was more expensive with less features we used Appian to design apps in HRO processes and automated the contract generation process. It was also used in some of the intelligent automation to extract data elements from PDF documents. It can be enhanced to add functionality like sentiment analysis like we have it in other industry standard tools. Workflow automation is what it is at its best currently.
Pros
- workflow management
- Low code no code
- Intelligent case management
- integration with API
- Dashboards and reports
Cons
- More visualisations in the dashboard like Power BI
- LMS based system like Celonis and certifications
- AI & ML functionalities
Most Important Features
- Intelligent Automation
- Workflow Management
- CASE Management
Return on Investment
- Employees can learn the tool with No prior coding experience
- It has enabled the organization to find solutions to newer problems which arise post covid.
- Improving the efficiency of clients and they can utilize their man force in other important areas
Alternatives Considered
Microsoft Power Automate (formerly Microsoft Flow) and Microsoft Power BI
Other Software Used
Microsoft Power Automate (formerly Microsoft Flow), Microsoft Power BI, Microsoft Powerpoint
Best Low Code Software
Pros
- User interface
- Platform Security
- Cloud Based
Cons
- Nothing
- It's Perfect
- It provides a lot of inbuilt features which are really helpful.
Most Important Features
- User Interface
- Platform Security
- Low Coad
Return on Investment
- It provides the best data management of your clients
- Awesome Dashboard and reporting features
- I loved the drag and drop features
Automate Workflow for Any Industries
Use Cases and Deployment Scope
We are using Appian in the hospital to automate the workflow of patient registration, diagnosis, and treatment. It only took two weeks to implement it at the hospital. Appian has connected patients with doctors and departments in a faster, streamlined way. It has eliminated the traditional form of paper-based registration and reporting saving hours of administrative work. Now the patients are able to get treatment faster with Appian workflow automation. Furthermore, with Appian doctors and administrators can perform much faster with decision rules, case management, and AI.
Pros
- Excellent AWS SaaS platform for workflow automation
- Supports machine learning to make processes more efficient
- Can automate hundreds of end to end processes
Cons
- Quite expensive platform starting at $75 per feature per month
- Difficult to implement
Return on Investment
- Appian has drastically improved our customer services by making it better and faster
- It has save us thousands of working hours while yielding maximum profit
Usability
Alternatives Considered
Kissflow
Other Software Used
Laravel PHP Framework, Django Waffle, Flutter, by Google, Tailwind, React, Oracle Java SE
Appian--reduce time and effort for employees
Use Cases and Deployment Scope
It is being used by departments with a variety of databases like Oracle, Microsoft SQL, MySQL, and IBM DB2. Operations of day-to-day tasks, from loan applications to processing, were entirely done using Appian. Also, the tedious task of configurations in various departments was worked upon using this tool smoothly and safely.
Pros
- Drag-and-drop UX
- Apps developed by exporting objects in XML and ZIP format
- Low-code development platform
- Test for completeness is possible
- Appian framework reuse for ADA
- Layman language
Cons
- Some more utility should be available for performance testing
- Multiple ZIP file creation with one import matching trick
- Recommendation engines should be modified
Return on Investment
- Increased time for innovations
- Focus on solution is greater
- Easy-to-transfer skills
- Digitization of task
Usability
Alternatives Considered
Pega Customer Decision Hub, Pega Platform and Pega RPA
Other Software Used
Tricentis Tosca, Selenium, UiPath Process Mining (formerly ProcessGold)
From emerging to established tool in BPM and cloud space.
Use Cases and Deployment Scope
Found very intuitive while using the IDP along with Appian process design for building the solution for one of the insurance companies in APAC. It was used to address to onboard new customers and provide services related to insurance and documents processing.
Pros
- Documents processing
- Intuitive user interface
- Process design
Cons
- Events handling is one of the area
Return on Investment
- More than 30%
Usability
Alternatives Considered
Salesforce.com and IBM Business Process Manager
Other Software Used
IBM Business Process Manager, Salesforce.com, Automation Anywhere
