TrustRadius Insights for Apollo.io are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Interface: Users appreciate the straightforward and easy-to-navigate user interface of the software, with several reviewers mentioning this as a positive aspect. The intuitive design allows for efficient completion of tasks, making it easier for users to manage their contacts effectively.
Contact Search Functionality: Many users find the ability to search for contacts by email and networks like LinkedIn highly valuable. This feature helps in identifying customers faster, allowing users to streamline their prospecting efforts. Some users specifically mentioned that this functionality has been beneficial in their daily workflow.
Accurate Information and Detailed Profiles: The software provides accurate and detailed information about contacts and companies, which has been positively received by users. Several reviewers have expressed appreciation for the valuable insights provided by the software, such as email IDs, contact numbers, revenue details, employee count, and industry-specific information. This wealth of data enhances prospecting efforts and helps identify potential clients more effectively.
We use Apollo.io for lead generation and sequence building. Apollo.io is able to create targeted lead lists based on a whole host of filters. We have been very pleased with the results so far and the platform is much more advanced than other outreach softwares we have used in the past.
Pros
Lead Generation
Sequence Building
Insights
Cons
Dial everyone feature is buggy
Settings can be confusing
AI features dont work the best
Likelihood to Recommend
Lead generation based on specific target filters or similar companies is fantastic. Great for larger organizations that do lots of outbound. Too advanced for smaller companies.
We use it for sales and outreach for things like email automation, finding prospects contact information, etc. Some people use it to make calls out of directly, but most people still use Orum because it is faster and and works better. We replaced outreach with Apollo.
Pros
Delivers emails
Cons
The UI is horrible
The information is wrong (contacts and phone numbers)
It's not very fast and lags all the time
Not user friendly
Too many filters
Building a sequence is too complicated
Likelihood to Recommend
I would not recommend Apollo to any colleague. I would recommend that they stick with Outreach because of the ease of use and simplicity of it. The dialer in Apollo really isn't great either, so I wouldn't recommend it for a dialer.
I needed to find new prospects for my consultancy business. To do this, I require special filter criteria to identify contacts and companies that align with my business. Furthermore, I need a reliable interface to my CRM that provides constant updates in case of changes. AI is a must-have for highly personalized and accurate results.
Pros
AI Support.
Filters
CRM Interface.
eMails
Cons
Workflows.
Guided Help.
GDPR Support.
Likelihood to Recommend
I am located in Germany, and we need to respect everything GDPR compliance. I feel Apollo is mainly designed for the US Market, where it is way easier to reach out to prospects without their consent. So I need more support in this Area to fully use it.
Verified User
C-Level Executive in Information Technology (1-10 employees)
Great tool for a start-up sales motion. Prospecting, data validation, CRM, sequences, calls, and deal management all in one place. Also, the setup is ridiculously easy. I also have a lot of experience with prospecting and CRM tools, but still. Really impressed with it overall. Also got a call with support 1:1, which was really appreciated. Excited to explore the ai features more.
Pros
Prospecting.
Data validation.
Sequences
Cons
Encourage users to set up warming of email early on.
Slow and laggy.
Likelihood to Recommend
Good for sales startups, but perhaps not as effective once you have a full-blown sales team. Not sure what else to write here, it's very similar to my previous feedback. Good for start-ups and keeping all the costs in one platform. I do wish it were less buggy, but it's good. thank you.
I really like how easy Apollo is to use and how much easier it makes the whole outreach process! Just add your preferences and filters and you're good to go! I also like that it does all the follow up for you and I am always surprised how many good leads are in the tool! I have recommended it to a few people now, and they love it as well.
Pros
easy outreach
easy follow up
easy lead finding
Cons
the automisation tool is a bit complicated and not easy to understand
Likelihood to Recommend
it's great for business development and as a CRM tool
I´m using Apollo to research prospects, save them in a list, and push them to our CRM system. Furthermore, I´m doing email outreach via Apollo sequences. All in all, I´m very satisfied with the data quality and the fast responses of the customer service desk. The sequence feature could be a bit more advanced, but for the price, the value makes sense to me.
Pros
Data quality.
Phone numbers.
Email addresses.
Cons
Sequences.
CRM-integrations.
Bug fixing.
Likelihood to Recommend
If you don't want to spend a lot of money but want a working, trustworthy service, Apollo works well. Phone numbers are only a good fit for 80% of cases, but other tools, like Surfe, are performing better. Also, the data could be updated more often. Sometimes, leads have changed their job a few weeks ago, but it takes a while for it to be updated in Apollo.
I use Apollo.io for accessing emails and creating sequences.
Pros
Email look up
Tracking email, success rates
Cons
Integrating with sales navigator
The UI seems very convoluted, especially with your menu on the left side
Likelihood to Recommend
Apollo.io is well suited for anyone who is doing prospecting and looking to track success rates of their outreach campaign. It’s not ideal for somebody who is looking to do organization mapping.
Our company primarily utilizes Apollo.io for outbound sales development. Specifically, we use it to build and target prospect lists and to automate efficient outreach activities. The main business problems this product addresses are the discovery of sales leads, streamlining outreach processes, and significantly reducing the time and effort required to gather information on target companies and decision-makers. In terms of scope, our use case covers the entire outbound sales process, including researching new prospects, creating lists, automating email outreach, and follow-up activities.
Pros
Sequence
Email
Template
Cons
Sequence: I would like to use it on extension
Please adjust the Sequence tasks to focus on the person. For example, after completing a call task, it should move on to the email task for the same person. Also, the switching time is too slow—it often takes a long time, or sometimes doesn’t switch at all.
Likelihood to Recommend
The basic design of Sequences is the same as other platforms, but Outreach is easier to use.
I am using Apollo.io effectively and most time getting the accurate connect and information from the tool itself. Most common business problem is to get the right stakeholders connect which Apollo.io has addressed very well. We are using Apollo.io for sales to generate qualified leads for organisation. Overall good experience with Apollo.io.
Pros
Most of time accurate stakeholder and its contact.
Sequence which help automate connect with customer based on schedule.
Filters that are help to identified the desired industries searching.
Analytics to identify and bridge the gaps.
Cons
Some of time it happens that right stakeholders' mobile seems not available in which improvement can help more accurate data.
Notifications when someone opens the marketing email and showing the interest.
Mobile application that will help us during the travelling. It will get very easy to log calls and find the contacts on the way.
Likelihood to Recommend
Based on personal experience, for sales persons as well the ISR teams, this tool can be the good performer for business growth. I already recommended this tool to another organisation where they have enquired about which tool you are using. Those who want to really track their efforts and tasks and follow ups as well automation with combine analytics, this tool will become extended arm for your business.
