TrustRadius Insights for Apollo.io are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Interface: Users appreciate the straightforward and easy-to-navigate user interface of the software, with several reviewers mentioning this as a positive aspect. The intuitive design allows for efficient completion of tasks, making it easier for users to manage their contacts effectively.
Contact Search Functionality: Many users find the ability to search for contacts by email and networks like LinkedIn highly valuable. This feature helps in identifying customers faster, allowing users to streamline their prospecting efforts. Some users specifically mentioned that this functionality has been beneficial in their daily workflow.
Accurate Information and Detailed Profiles: The software provides accurate and detailed information about contacts and companies, which has been positively received by users. Several reviewers have expressed appreciation for the valuable insights provided by the software, such as email IDs, contact numbers, revenue details, employee count, and industry-specific information. This wealth of data enhances prospecting efforts and helps identify potential clients more effectively.
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Apollo.io Reviews
10 Reviews
Enterprises (1,001+ employees)
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We use it for sales and outreach for things like email automation, finding prospects contact information, etc. Some people use it to make calls out of directly, but most people still use Orum because it is faster and and works better. We replaced outreach with Apollo.
Pros
Delivers emails
Cons
The UI is horrible
The information is wrong (contacts and phone numbers)
It's not very fast and lags all the time
Not user friendly
Too many filters
Building a sequence is too complicated
Likelihood to Recommend
I would not recommend Apollo to any colleague. I would recommend that they stick with Outreach because of the ease of use and simplicity of it. The dialer in Apollo really isn't great either, so I wouldn't recommend it for a dialer.
Our company primarily utilizes Apollo.io for outbound sales development. Specifically, we use it to build and target prospect lists and to automate efficient outreach activities. The main business problems this product addresses are the discovery of sales leads, streamlining outreach processes, and significantly reducing the time and effort required to gather information on target companies and decision-makers. In terms of scope, our use case covers the entire outbound sales process, including researching new prospects, creating lists, automating email outreach, and follow-up activities.
Pros
Sequence
Email
Template
Cons
Sequence: I would like to use it on extension
Please adjust the Sequence tasks to focus on the person. For example, after completing a call task, it should move on to the email task for the same person. Also, the switching time is too slow—it often takes a long time, or sometimes doesn’t switch at all.
Likelihood to Recommend
The basic design of Sequences is the same as other platforms, but Outreach is easier to use.
I use Apollo.io to find the company email address of recruiters and workers at certain companies such as Wells Fargo, Blackstone, and JP Morgan. You are not able to get this information simply off LinkedIn where you can find a decent amount of information on individuals. Using this access to their emails, I am able to cold-email and connect with corporate workers and experts--something that would not be possible for me without the utilization of Apollo.io.
Pros
Finding accurate email addresses of people
It makes emailing easier as it allows one to save email templates and directly email people through the website by linking your gmail inbox.
the AI feature provides useful suggestions for rewriting text; it can offer shorter, more formal, or more casual rewrites.
Cons
There was a time when someone's email was verified yet it was incorrect.
Sometimes people search glitches and you find people/emails that you previously found. This requires reloading the page or repeatedly searching the person's name.
Likelihood to Recommend
I am looking to network, so I needed to do cold-emailing. By using Apollo.io to find the email of people from LinkedIn, I was able to email them. After linking my inbox, I was able to email the person directly from Apollo.io website and keep track of all the cold emails I have sent; this is useful because emails can get lost in my normal inbox due to spam and other mail.
I have used many tools over the years and Apollo is one the few standing out. I use it to gather information on prospects and companies. It is an easy tool to use.
The one thing that could be improved is working in accordance of GDPR rules in Europe, this would provide me with a higher hitrate on the searched for details - and would make it even better.
Pros
Streamline sequence
Finding information
Cons
European contacts in line with GDPR
The ability to reset the sequence to initial planning
Likelihood to Recommend
It is ideal for prospecting and general information gathering.
I use Apollo.io to engage with decision makers in the IoT, medical device, and tech field. The kinds of solutions I'd like to pitch are engineering services and I take care of the lead generation side. I'm handling business development so my key role is to target different companies in the Telecom, Tech, and Robotics sectors.
Pros
Lead information is accurate
Email sequences is quite helpful
When on LinkedIn, they offer a tool to gather data on individuals
Cons
Enrichment for emails and phone numbers should be able to be done in bulk methods pretty easily - in bulks of 50-100 instead of one by one
Likelihood to Recommend
It's well suited when I'm wanting to gather a list of contacts that is in the niche that I'm targeting. It's always useful to filter out what contacts to reach out to and what contacts to not engage with. This is where Apollo.io makes the difference. The sales platform itself is easy to use and I like the idea of having all sorts of features in 1 platform.
We used Apollo.io for lead generation purpose, and cold mailing using the sequence feature in Apollo.io. Apollo.io really helped in providing us the information contacts more over with personalization options through filtering features, it really help a lot in lead generation necessary for business development, and at the same time, automation features from the sequences really help in saving so many times for sending partnership mails
Pros
Lead Generation
Automation
Personalization
Efficient Work
Cons
UI needs more simplicity
Likelihood to Recommend
Apollo.io provides more complete features in comparison to other tools in the same sector
Verified User
Employee in Human Resources (5001-10,000 employees)
We mainly use Apollo.io for outbound Sales. This involves getting the email addresses, phone numbers, or any other contact to the key points of contacts of companies we are interested in making business with or offering our services to. Additionally, we use the platform to check sensitive information of interest about said companies that would otherwise be unattainable to our sales team: Annual Revenue, number of employees, HQ, et cetera.
Pros
Company Info
Contact Information
Great UI
Cons
Extension Crash
Integrations
Ease of extraction
Foolproof bulk processing
Likelihood to Recommend
Honestly, Apollo.io has been a game changer for our sales team when it comes to most of the data that live in our CRM. Salespeople are able to easily contact key people at prospect companies, and CRM admins can easily input and certify data regarding said companies' key info: Revenue, head count, location, and more.
Apollo technology helps us streamline our sales intelligence by supplying us with useful data about potential customers. Apollo historical data makes this platform ideal for facilitating engaging conversations between salespeople and potential customers. As a result of vastly enhanced channels of information and connection with our clientele, we should see an increase in output.
Pros
Apollo platform is great because of the wealth of useful information it gives, which helps us narrow in on the best possible prospects.
This platform's interface is straightforward and easy to navigate, and the search function typically yields accurate results due to the criteria you can apply mid-search.
Apollo ability to discover and validate leads' email addresses is undeniably one of its most valuable features.
Cons
While we haven't run into any major issues, we do hope future updates will boost the mobile version so that it's more comparable to the desktop version; as someone who frequently travels for work, I need to be able to access the platform and my company's data while away from the office.
Likelihood to Recommend
Since Apollo has demonstrated to us that it possesses the tools necessary to construct an accurate information management system for future possibilities, all of which can be done for quite a substantial price.
In the department we are using this application to improve our search for new customers. It has excellent filters and good segmentation management, which is allowing us to find the perfect customers and we have been able to increase our sales. It is saving us a lot of time, which we are investing in improving business relationships with our customers.
Pros
Generates detailed information of contacts and companies, really interested in our services. It searches for contacts by email and even by networks such as LinkedIn.
Also the software allows us to add notes on each contact in the address book and database we have, in order to identify customers faster.
I like that we can divide the database into several sections such as clients and potential clients and thus differentiate the contacts.
Cons
The system tends to slow down when exporting data and does not allow any other action when in that process.
We have had problems with some integrations and problems using the software and the technical service has not been helpful, they have not provided us with a solution and we had to solve the problem with an external technician.
It would be a great help if the software could provide more information about the data of the clients that enter the web page, in this way we could capture clients through the page.
Likelihood to Recommend
I recommend the use of this software for capturing leads and companies, it has helped us to obtain high quality executive data, achieving important alliances and sales. Undoubtedly we have achieved a breakthrough in our business relationships not only nationally, but internationally.
