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Annex Cloud Loyalty Experience Platform

Score6.4 out of 10

5 Reviews and Ratings

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What is Annex Cloud Loyalty Experience Platform?

Annex Cloud (formerly Social Annex) headquartered in Los Angeles, California offers their unified Customer Loyalty Platform: a unified suite of contests, reward, and gamification applications for customers. The platform has grown in scope, formerly emphasizing only "Contests"; the name and emphasis have changed to reflect the broader scope of capabilities present in the latest offering.

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Annex Cloud Loyalty Experience Platform
Annex Cloud Loyalty Experience Platform
Annex Cloud Loyalty Experience Platform

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Who Buys & Uses Annex Cloud Loyalty Experience Platform

Annex Cloud Loyalty Experience Platform Reviews

What users are saying about Annex Cloud Loyalty Experience Platform.
View all Annex Cloud Loyalty Experience Platform reviews

Bring your Loyalty Program to the next level!

Incentivized
Verified User
Consultant in Marketing (10,001+ employees employees)

Use Cases and Deployment Scope

Reactivate defecting customers by offering a loyalty program to earn stamps and/or vouchers.

Pros

  • Rewards
  • Loyalty Program
  • Target groups for Marketing

Cons

  • Native integrations with other systems
  • Flexibility in rewards program
  • Configuration options of Loyalty

Most Important Features

  • Members
  • Rewards
  • Points
  • Tiers

Return on Investment

  • Increase of 30 % in loyalty members
  • Increase of 15% store visits
  • Increased spending

Alternatives Considered

SAP Marketing Cloud and Emarsys

Other Software Used

SAP Marketing Cloud, SAP Customer Data Solutions (formerly Gigya), Emarsys

Solid product with great service

Incentivized
Verified User
Manager in Marketing (1001-5000 employees employees)

Pros

  • Tiered program
  • Custom point earning actions
  • Point multipliers
  • Integration with other vendors

Cons

  • User interface
  • Reporting

Most Important Features

  • Customizable program setup
  • Excellent customer service
  • Flexible APIs

Return on Investment

  • Increase in customer loyalty
  • Increase in customer engagement

Other Software Used

Klaviyo, Bazaarvoice Platform, Wunderkind, formerly BounceX, Optimizely

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